iMac running Mavericks 10.9.5; very slow, sluggish, apps freeze, mail is almost useless (gmail imap). Here are the results from etrecheck:EtreCheck version: 1.9.15 (52) Report generated October 7, 2014 at 1:12:49 PM PDT Hardwa

Question

iMac running Mavericks 10.9.5; very slow, sluggish, apps freeze, mail is almost useless (gmail imap). Here are the results from etrecheck:EtreCheck version: 1.9.15 (52) Report generated October 7, 2014 at 1:12:49 PM PDT Hardwa

My iMac has been sluggish for a long time; finally got around to posting here for help!

I've tried using Onyx to clean it up and it helped a little, but it seems as if everything freezes up and forget about mail; I use apple mail with gmail (google docs) and it is constantly indexing, etc. I need to use the web browser to answer email and it's just not what I want from apple.

Please help!

Thanks

Here is the EtreCheck results:

EtreCheck version: 1.9.15 (52)

Report generated October 7, 2014 at 1:12:49 PM PDT

Hardware Information: ?

iMac (27-inch, Mid 2011) (Verified)

iMac - model: iMac12,2

1 2.7 GHz Intel Core i5 CPU: 4 cores

4 GB RAM

Video Information: ?

AMD Radeon HD 6770M - VRAM: 512 MB

iMac 2560 x 1440

System Software: ?

OS X 10.9.5 (13F34) - Uptime: 0 days 0:38:12

Disk Information: ?

ST31000528AS disk0 : (1 TB)

S.M.A.R.T. Status: Verified

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 999.35 GB (739.18 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

HL-DT-STDVDRW GA32N

USB Information: ?

Western Digital My Passport 07B8 1 TB

S.M.A.R.T. Status: Verified

EFI (disk1s1) <not mounted>: 209.7 MB

My Passport for Mac (disk1s2) /Volumes/My Passport for Mac: 999.83 GB (663.13 GB free)

Apple Computer, Inc. IR Receiver

Apple Internal Memory Card Reader

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

Thunderbolt Information: ?

Apple Inc. thunderbolt_bus

Gatekeeper: ?

Mac App Store and identified developers

Kernel Extensions: ?

[not loaded] com.leapfrog.driver.LfConnectDriver (1.0.1) Support

[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) Support

[not loaded] com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) Support

[not loaded] com.wdc.driver.IOFireWireWDHID (1.1.2) Support

[loaded] com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) Support

Startup Items: ?

EasyProject: Path: /Library/StartupItems/EasyProject

Parallels: Path: /Library/StartupItems/Parallels

RetroRun: Path: /Library/StartupItems/RetroRun

Launch Daemons: ?

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.google.keystone.daemon.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support

[loaded] com.xackup.insync.ipcfsevents.plist Support

Launch Agents: ?

[loaded] com.google.keystone.agent.plist Support

[loaded] com.hp.help.tocgenerator.plist Support

User Launch Agents: ?

[loaded] com.adobe.ARM.[...].plist Support

[loaded] com.divx.agent.postinstall.plist Support

[loaded] com.marketcircle.daylite.dlbackuppersonal.plist Support

[not loaded] com.spotify.webhelper.plist Support

User Login Items: ?

AirPort Base Station Agent

Dropbox

WDDriveUtilityHelper

WDSecurityHelper

Internet Plug-ins: ?

o1dbrowserplugin: Version: 5.4.2.18903 Support

Google Earth Web Plug-in: Version: 6.0 Support

Default Browser: Version: 537 - SDK 10.9

OfficeLiveBrowserPlugin: Version: 12.3.6 Support

AdobePDFViewerNPAPI: Version: 10.1.12 Support

FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support

Silverlight: Version: 5.1.30214.0 - SDK 10.6 Support

Flash Player: Version: 15.0.0.152 - SDK 10.6 Support

QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.4.2.18903 Support

iPhotoPhotocast: Version: 7.0 - SDK 10.8

AdobePDFViewer: Version: 10.1.12 Support

SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support

DirectorShockwave: Version: 12.1.1r151 - SDK 10.6 Support

Safari Extensions: ?

YouTube5

TrueNew(TM) Count for Gmail and Google Apps

1-ClickWeather-1

Audio Plug-ins: ?

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

iTunes Plug-ins: ?

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

User Internet Plug-ins ?

WebEx64: Version: 1.0 Support

Picasa: Version: 1.0 Support

WebEx: Version: 1.0 Support

3rd Party Preference Panes: ?

Déjà Vu Support

Flash Player Support

Growl Support

Perian Support

Time Machine: ?

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 930.71 GB Disk used: 242.30 GB

Destinations:

Time Machine Backups [Local]

Total size: 0 B

Total number of backups: (null)

Size of backup disk: Too small

Backup size 0 B < (Disk used 242.30 GB X 3)

My Passport for Mac [Local] (Last used)

Total size: 931.16 GB

Total number of backups: 68

Oldest backup: 2014-04-18 01:53:32 +0000

Last backup: 2014-10-07 19:02:03 +0000

Size of backup disk: Adequate

Backup size 931.16 GB > (Disk used 242.30 GB X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.

Top Processes by CPU: ?

3% WindowServer

3% Mail

1% mds_stores

1% ocspd

0% Google Chrome

Top Processes by Memory: ?

184 MB Finder

102 MB Safari

98 MB Mail

78 MB Google Chrome

70 MB mds_stores

Virtual Memory Information: ?

46 MB Free RAM

1.29 GB Active RAM

1.26 GB Inactive RAM

871 MB Wired RAM

976 MB Page-ins

35 MB Page-outs

iMac, OS X Mavericks (10.9.5)

Posted on Oct 7, 2014 1:23 PM

Reply

Answer 1

Kappy

Level 10

362,017 points

Oct 7, 2014 1:29 PM in response to alanfromsocal

You don't have enough RAM installed for everything you are running concurrently. Either unload several applications or remove some of your third-party add-ons to reduce your memory usage footprint. Other things you can try to mitigate the matter:

Try these in order testing your system after each to see if it's back to normal:

1. a. Resetting your Mac's PRAM and NVRAM

b. Intel-based Macs: Resetting the System Management Controller (SMC)

2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:

Boot to the Recovery HD: Restart the computer and after the chime press and hold down the

COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the

computer and after the chime press and hold down the OPTION key until the boot manager

screen appears. Select the Recovery HD and click on the downward pointing arrow button.

3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.

When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.

Reinstall the 10.9.5 update: OS X Mavericks 10.9.5 Update (Combo).

4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.

Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Reinstall the 10.9.5 update: OS X Mavericks 10.9.5 Update (Combo).

Reply

Answer 2

Oct 7, 2014 1:35 PM in response to Kappy

"You don't have enough RAM installed for everything you are running concurrently. Either unload several applications or remove some of your third-party add-ons to reduce your memory usage footprint. Other things you can try to mitigate the matter:"

Thanks for your quick reply; which applications/add-ons are sucking up the RAM; how much RAM do I need? I've tried the others steps in the past all to no avail. Maybe I just need more RAM?

Reply

Answer 3

Kappy

Level 10

362,017 points

Oct 7, 2014 1:45 PM in response to alanfromsocal

Quit all applications. Since I don't know what third-party add-ons you absolutely require I can't tell you what to remove or disable. You will find all the information listed in your report which you should have read through. An alternative may be to create a new admin user account, set the new account for auto-login, then restart the computer. This should start you fresh without anything being loaded during startup.

You can observe your memory situation by using Activity Monitor in the Utilities folder. It will also show you information on your CPU usage. You can determine then if the computer seems to be running normally. If it is, then your problem is related to something you're loading up at startup or something in your Home folder.

Reply

Answer 4

rkaufmann87

Level 10

148,516 points

Oct 7, 2014 1:47 PM in response to alanfromsocal

Thanks for your quick reply; which applications/add-ons are sucking up the RAM; how much RAM do I need? I've tried the others steps in the past all to no avail. Maybe I just need more RAM?

In order to answer that question you have to look over Activity Monitor and see for yourself. You can learn how to use Activity Monitor in Apple's article called Using Activity Monitor to read System Memory and determine how much RAM is being used (OS X Mountain Lion and earlier)

Reply

Answer 5

Oct 7, 2014 1:48 PM in response to Kappy

Thank you; I think it is chrome; whenever I run the cpu monitor it seems as if there are a lot of processes running. maybe i need to stick with safari only.

Reply

Answer 6

rkaufmann87

Level 10

148,516 points

Oct 7, 2014 1:53 PM in response to alanfromsocal

You really should consider upgrading the RAM, your machine can accommodate 32GB of RAM, if you do decide to go that route most experienced users on these forums recommend OWC (www.macsales.com) or Crucial due to their reliability, service and competitive prices.

Reply

Answer 7

Kappy

Level 10

362,017 points

Oct 7, 2014 1:54 PM in response to alanfromsocal

Safari is a good choice. Chrome has always been a problem from excessive memory usage to kernel panics. But using Safari will not make a big dent. You have lots of items running that eat up memory. Activity Monitor can show you which ones that you use versus the system. You don't want to mess with system processes unless they show up in red in the AM list.

Reply

Answer 8

Linc Davis

Level 10

209,739 points

Oct 7, 2014 1:56 PM in response to alanfromsocal

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Reply

Answer 9

Oct 7, 2014 1:57 PM in response to rkaufmann87

Thanks; I've used crucial in the past; I think it's time to upgrade my RAM before yosemite is released.

Reply

Answer 10

Oct 7, 2014 2:03 PM in response to Linc Davis

"Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window."

Thanks for your reply,

When I click clear display everything disappears! What do you mean by "take one of the actions you're having trouble with"?

Reply

Answer 11

Kappy

Level 10

362,017 points

Oct 7, 2014 2:03 PM in response to alanfromsocal

Also consider:

OWC

DataMem

Both are highly reputable along with Crucial.com.

Reply

Answer 12

Linc Davis

Level 10

209,739 points

Oct 7, 2014 2:11 PM in response to alanfromsocal

Any action that you feel is slower than it should be. Post the messages that appear in the initially empty Console window, if any.

As for needing more memory, you can easily determine whether that's the case. The relevant measure of whether memory is in short supply is what Apple calls "memory pressure."

Apple's explanation of memory pressure is here. If you want a more detailed, technical description, see here.

Reply

Answer 13

Oct 7, 2014 2:14 PM in response to Linc Davis

Is this what you are looking for? It's from the system.log

Oct 7 13:37:47 Alans-iMac.local apsd[61]: Unrecognized leaf certificate

Oct 7 13:42:13 Alans-iMac xpcproxy[615]: assertion failed: 13F34: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

Oct 7 13:53:08 Alans-iMac.local apsd[61]: Unrecognized leaf certificate

Oct 7 13:58:39 Alans-iMac.local Console[636]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.

Oct 7 13:58:41 Alans-iMac.local WindowServer[92]: disable_update_timeout: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.

Oct 7 13:58:42 Alans-iMac.local WindowServer[92]: common_reenable_update: UI updates were finally reenabled by application "Console" after 1.75 seconds (server forcibly re-enabled them after 1.00 seconds)

Oct 7 14:08:28 Alans-iMac.local apsd[61]: Unrecognized leaf certificate

Oct 7 14:09:59 Alans-iMac com.apple.launchd[1] (com.apple.WebKit.WebContent.CD6ADA0B-2717-4CE5-A7A8-24BAC0018D97[306]): Exited with code: 1

Reply

Answer 14

Oct 7, 2014 2:19 PM in response to Linc Davis

Thanks; this is from the all messages window:

10/7/14 1:11:41.714 PM quicklookd[449]: objc[449]: Class TSUMutableNumberFormat is implemented in both /Library/QuickLook/iWork.qlgenerator/Contents/MacOS/iWork and /System/Library/PrivateFrameworks/OfficeImport.framework/Versions/A/OfficeImpor t. One of the two will be used. Which one is undefined.

10/7/14 1:11:41.714 PM quicklookd[449]: objc[449]: Class TSDBezierPath is implemented in both /Library/QuickLook/iWork.qlgenerator/Contents/MacOS/iWork and /System/Library/PrivateFrameworks/OfficeImport.framework/Versions/A/OfficeImpor t. One of the two will be used. Which one is undefined.

10/7/14 1:11:41.714 PM quicklookd[449]: objc[449]: Class TSUBundleLookupClass is implemented in both /Library/QuickLook/iWork.qlgenerator/Contents/MacOS/iWork and /System/Library/PrivateFrameworks/OfficeImport.framework/Versions/A/OfficeImpor t. One of the two will be used. Which one is undefined.

10/7/14 1:11:48.904 PM com.apple.IconServicesAgent[231]: main Failed to composit image for binding VariantBinding [0x339] flags: 0x8 binding: FileInfoBinding [0x155] - extension: wav, UTI: com.microsoft.waveform-audio, fileType: ????.

10/7/14 1:11:48.904 PM quicklookd[449]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x803] flags: 0x8 binding: FileInfoBinding [0x703] - extension: wav, UTI: com.microsoft.waveform-audio, fileType: ???? request size:16 scale: 1

10/7/14 1:11:59.194 PM WindowServer[92]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.

10/7/14 1:12:01.359 PM WindowServer[92]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 3.17 seconds (server forcibly re-enabled them after 1.00 seconds)

10/7/14 1:12:06.876 PM com.apple.IconServicesAgent[231]: main Failed to composit image for binding VariantBinding [0x367] flags: 0x8 binding: FileInfoBinding [0x183] - extension: docx, UTI: org.openxmlformats.wordprocessingml.document, fileType: ????.

10/7/14 1:12:06.930 PM quicklookd[465]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x203] flags: 0x8 binding: FileInfoBinding [0x103] - extension: docx, UTI: org.openxmlformats.wordprocessingml.document, fileType: ???? request size:91 scale: 1

10/7/14 1:12:31.844 PM com.apple.SecurityServer[26]: Session 100018 created

10/7/14 1:12:33.249 PM com.apple.SecurityServer[26]: Killing auth hosts

10/7/14 1:12:33.249 PM com.apple.SecurityServer[26]: Session 100017 destroyed

10/7/14 1:13:46.332 PM osascript[525]: Performance: Please update this scripting addition to supply a value for ThreadSafe for each event handler: "/Library/ScriptingAdditions/Insync.osax"

10/7/14 1:13:50.488 PM System Events[526]: .sdef warning for type 'text | missing value | any' attribute 'uniqueID' of class 'XML element' in suite 'XML Suite': AppleScript ID references may not work for this property because its type is not NSNumber- or NSString-derived.

10/7/14 1:22:26.914 PM apsd[61]: Unrecognized leaf certificate

10/7/14 1:22:30.000 PM kernel[0]: process Google Chrome[362] caught causing excessive wakeups. Observed wakeups rate (per sec): 155; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 149576

10/7/14 1:22:30.733 PM ReportCrash[563]: Invoking spindump for pid=362 wakeups_rate=155 duration=291 because of excessive wakeups

10/7/14 1:22:31.519 PM com.apple.SecurityServer[26]: Session 100019 created

10/7/14 1:22:47.793 PM spindump[564]: Saved wakeups_resource.spin report for Google Chrome version 37.0.2062.124 (2062.124) to /Library/Logs/DiagnosticReports/Google Chrome_2014-10-07-132247_Alans-iMac.wakeups_resource.spin

10/7/14 1:24:07.367 PM com.apple.SecurityServer[26]: Session 100020 created

10/7/14 1:24:20.214 PM xpcproxy[573]: assertion failed: 13F34: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

10/7/14 1:27:12.943 PM CalendarAgent[198]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=CoreDAVHTTPStatusErrorDomain Code=503 "The operation couldn’t be completed. (CoreDAVHTTPStatusErrorDomain error 503.)" UserInfo=0x7f8c324589f0 Account name .. , CalDAVErrFromRefresh=YES, CoreDAVHTTPHeaders=<CFBasicHash 0x7f8c3240aec0 [0x7fff76463f00]>{type = immutable dict, count = 12,

entries =>

0 : Content-Type = <CFString 0x7f8c326fab50 [0x7fff76463f00]>{contents = "application/vnd.google.gdata.error+xml; charset=UTF-8"}

4 : Alternate-Protocol = <CFString 0x7f8c3261ea70 [0x7fff76463f00]>{contents = "443:quic,p=0.01"}

5 : Content-Encoding = <CFString 0x7f8c326ef9b0 [0x7fff76463f00]>{contents = "gzip"}

6 : Server = <CFString 0x7f8c326edbe0 [0x7fff76463f00]>{contents = "GSE"}

7 : X-XSS-Protection = <CFString 0x7f8c326d3bf0 [0x7fff76463f00]>{contents = "1; mode=block"}

8 : Expires = <CFString 0x7f8c326de6a0 [0x7fff76463f00]>{contents = "Tue, 07 Oct 2014 20:27:12 GMT"}

9 : Transfer-Encoding = <CFString 0x7fff7694eea0 [0x7fff76463f00]>{contents = "Identity"}

12 : Cache-Control = <CFString 0x7f8c326e99c0 [0x7fff76463f00]>{contents = "private, max-age=0"}

13 : Date = <CFString 0x7f8c326da3c0 [0x7fff76463f00]>{contents = "Tue, 07 Oct 2014 20:27:12 GMT"}

19 : X-Content-Type-Options = <CFString 0x7f8c32613d90 [0x7fff76463f00]>{contents = "nosniff"}

21 : X-Frame-Options = <CFString 0x7f8c326b7ab0 [0x7fff76463f00]>{contents = "SAMEORIGIN"}

22 : Vary = <CFString 0x7f8c326f2d00 [0x7fff76463f00]>{contents = "Origin, Referer, X-Origin"}

}

}]

10/7/14 1:32:33.126 PM com.apple.backupd[583]: Starting automatic backup

10/7/14 1:32:33.128 PM com.apple.backupd[583]: Destination Time Machine Backups could not be found (url: (null) destinationID: 1A41CF64-9EB9-4452-9C68-7FD1D4AA0CDC)

10/7/14 1:32:33.129 PM com.apple.backupd[583]: Backup failed with error 18: The backup disk could not be found.

10/7/14 1:32:33.201 PM com.apple.backupd[583]: Starting automatic backup

10/7/14 1:32:40.102 PM com.apple.backupd[583]: Backing up to /dev/disk1s2: /Volumes/My Passport for Mac/Backups.backupdb

10/7/14 1:32:53.542 PM com.apple.backupd[583]: Will copy (34.7 MB) from Macintosh HD

10/7/14 1:32:53.589 PM com.apple.backupd[583]: Found 833 files (37.6 MB) needing backup

10/7/14 1:32:53.604 PM com.apple.backupd[583]: 3.5 GB required (including padding), 663.13 GB available

10/7/14 1:34:34.000 PM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=603[GoogleSoftwareUp] final status 0x0, allowing (remove VALID) page

10/7/14 1:34:51.449 PM com.apple.backupd[583]: Copied 1017 items (37.5 MB) from volume Macintosh HD. Linked 7495.

10/7/14 1:34:54.765 PM com.apple.backupd[583]: Will copy (124 KB) from Macintosh HD

10/7/14 1:34:54.766 PM com.apple.backupd[583]: Found 32 files (124 KB) needing backup

10/7/14 1:34:54.766 PM com.apple.backupd[583]: 3.46 GB required (including padding), 663.09 GB available

10/7/14 1:34:58.371 PM com.apple.backupd[583]: Copied 65 items (125 KB) from volume Macintosh HD. Linked 764.

10/7/14 1:34:59.804 PM com.apple.backupd[583]: Created new backup: 2014-10-07-133459

10/7/14 1:35:02.966 PM com.apple.backupd[583]: Starting post-backup thinning

10/7/14 1:35:21.833 PM com.apple.backupd[583]: Deleted /Volumes/My Passport for Mac/Backups.backupdb/Alan’s iMac/2014-10-06-125056 (14.5 MB)

10/7/14 1:35:21.833 PM com.apple.backupd[583]: Post-backup thinning complete: 1 expired backups removed

10/7/14 1:35:21.870 PM com.apple.backupd[583]: Backup completed successfully.

10/7/14 1:37:47.508 PM apsd[61]: Unrecognized leaf certificate

10/7/14 1:42:13.237 PM xpcproxy[615]: assertion failed: 13F34: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2

10/7/14 1:53:08.205 PM apsd[61]: Unrecognized leaf certificate

10/7/14 1:58:39.689 PM Console[636]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.

10/7/14 1:58:41.770 PM WindowServer[92]: disable_update_timeout: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.

10/7/14 1:58:42.523 PM WindowServer[92]: common_reenable_update: UI updates were finally reenabled by application "Console" after 1.75 seconds (server forcibly re-enabled them after 1.00 seconds)

10/7/14 2:08:28.567 PM apsd[61]: Unrecognized leaf certificate

10/7/14 2:09:59.519 PM com.apple.launchd[1]: (com.apple.WebKit.WebContent.CD6ADA0B-2717-4CE5-A7A8-24BAC0018D97[306]) Exited with code: 1

10/7/14 2:09:59.519 PM com.apple.launchd[1]: (com.apple.WebKit.WebContent.705EC731-1E84-4809-B639-AAB0195B51A5[305]) Exited with code: 1

Reply

Answer 15

Linc Davis

Level 10

209,739 points

Oct 7, 2014 2:22 PM in response to alanfromsocal

Remove "InSync" and see whether there's an improvement.

Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.

Back up all data before making any changes.

You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.

If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

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