alanfromsocal
Level 1 (0 points)

Q: iMac running Mavericks 10.9.5; very slow, sluggish, apps freeze, mail is almost useless (gmail imap).  Here are the results from etrecheck:EtreCheck version: 1.9.15 (52) Report generated October 7, 2014 at 1:12:49 PM PDT  Hardwa

My iMac has been sluggish for a long time; finally got around to posting here for help!


I've tried using Onyx to clean it up and it helped a little, but it seems as if everything freezes up and forget about mail; I use apple mail with gmail (google docs) and it is constantly indexing, etc. I need to use the web browser to answer email and it's just not what I want from apple.


Please help!


Thanks


Here is the EtreCheck results:


EtreCheck version: 1.9.15 (52)

Report generated October 7, 2014 at 1:12:49 PM PDT

 

Hardware Information: ?

  iMac (27-inch, Mid 2011) (Verified)

  iMac - model: iMac12,2

  1 2.7 GHz Intel Core i5 CPU: 4 cores

  4 GB RAM

 

Video Information: ?

  AMD Radeon HD 6770M - VRAM: 512 MB

  iMac 2560 x 1440

 

System Software: ?

  OS X 10.9.5 (13F34) - Uptime: 0 days 0:38:12

 

Disk Information: ?

  ST31000528AS disk0 : (1 TB)

  S.M.A.R.T. Status: Verified

  EFI (disk0s1) <not mounted>: 209.7 MB

  Macintosh HD (disk0s2) / [Startup]: 999.35 GB (739.18 GB free)

  Recovery HD (disk0s3) <not mounted>: 650 MB

 

  HL-DT-STDVDRW  GA32N 

 

USB Information: ?

  Western Digital My Passport 07B8 1 TB

  S.M.A.R.T. Status: Verified

  EFI (disk1s1) <not mounted>: 209.7 MB

  My Passport for Mac (disk1s2) /Volumes/My Passport for Mac: 999.83 GB (663.13 GB free)

  Apple Computer, Inc. IR Receiver

  Apple Internal Memory Card Reader

  Apple Inc. BRCM2046 Hub

  Apple Inc. Bluetooth USB Host Controller

  Apple Inc. FaceTime HD Camera (Built-in)

 

Thunderbolt Information: ?

  Apple Inc. thunderbolt_bus

 

Gatekeeper: ?

  Mac App Store and identified developers

 

Kernel Extensions: ?

  [not loaded] com.leapfrog.driver.LfConnectDriver (1.0.1) Support

  [not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) Support

  [not loaded] com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) Support

  [not loaded] com.wdc.driver.IOFireWireWDHID (1.1.2) Support

  [loaded] com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) Support

 

Startup Items: ?

  EasyProject: Path: /Library/StartupItems/EasyProject

  Parallels: Path: /Library/StartupItems/Parallels

  RetroRun: Path: /Library/StartupItems/RetroRun

 

Launch Daemons: ?

  [loaded] com.adobe.fpsaud.plist Support

  [loaded] com.google.keystone.daemon.plist Support

  [loaded] com.microsoft.office.licensing.helper.plist Support

  [loaded] com.xackup.insync.ipcfsevents.plist Support

 

Launch Agents: ?

  [loaded] com.google.keystone.agent.plist Support

  [loaded] com.hp.help.tocgenerator.plist Support

 

User Launch Agents: ?

  [loaded] com.adobe.ARM.[...].plist Support

  [loaded] com.divx.agent.postinstall.plist Support

  [loaded] com.marketcircle.daylite.dlbackuppersonal.plist Support

  [not loaded] com.spotify.webhelper.plist Support

 

User Login Items: ?

  AirPort Base Station Agent

  Dropbox

  WDDriveUtilityHelper

  WDSecurityHelper

 

Internet Plug-ins: ?

  o1dbrowserplugin: Version: 5.4.2.18903 Support

  Google Earth Web Plug-in: Version: 6.0 Support

  Default Browser: Version: 537 - SDK 10.9

  OfficeLiveBrowserPlugin: Version: 12.3.6 Support

  AdobePDFViewerNPAPI: Version: 10.1.12 Support

  FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support

  Silverlight: Version: 5.1.30214.0 - SDK 10.6 Support

  Flash Player: Version: 15.0.0.152 - SDK 10.6 Support

  QuickTime Plugin: Version: 7.7.3

  googletalkbrowserplugin: Version: 5.4.2.18903 Support

  iPhotoPhotocast: Version: 7.0 - SDK 10.8

  AdobePDFViewer: Version: 10.1.12 Support

  SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support

  DirectorShockwave: Version: 12.1.1r151 - SDK 10.6 Support

 

Safari Extensions: ?

  YouTube5

  TrueNew(TM) Count for Gmail and Google Apps

  1-ClickWeather-1

 

Audio Plug-ins: ?

  BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

  AirPlay: Version: 2.0 - SDK 10.9

  AppleAVBAudio: Version: 203.2 - SDK 10.9

  iSightAudio: Version: 7.7.3 - SDK 10.9

 

iTunes Plug-ins: ?

  Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

 

User Internet Plug-ins ?

  WebEx64: Version: 1.0 Support

  Picasa: Version: 1.0 Support

  WebEx: Version: 1.0 Support

 

3rd Party Preference Panes: ?

  Déjà Vu  Support

  Flash Player  Support

  Growl  Support

  Perian  Support

 

Time Machine: ?

  Skip System Files: NO

  Auto backup: YES

  Volumes being backed up:

  Macintosh HD: Disk size: 930.71 GB Disk used: 242.30 GB

  Destinations:

  Time Machine Backups [Local]

  Total size: 0 B

  Total number of backups: (null)

  Size of backup disk: Too small

  Backup size 0 B < (Disk used 242.30 GB X 3)

  My Passport for Mac [Local] (Last used)

  Total size: 931.16 GB

  Total number of backups: 68

  Oldest backup: 2014-04-18 01:53:32 +0000

  Last backup: 2014-10-07 19:02:03 +0000

  Size of backup disk: Adequate

  Backup size 931.16 GB > (Disk used 242.30 GB X 3)

  Time Machine details may not be accurate.

  All volumes being backed up may not be listed.

 

Top Processes by CPU: ?

      3% WindowServer

      3% Mail

      1% mds_stores

      1% ocspd

      0% Google Chrome

 

Top Processes by Memory: ?

  184 MB Finder

  102 MB Safari

  98 MB Mail

  78 MB Google Chrome

  70 MB mds_stores

 

Virtual Memory Information: ?

  46 MB Free RAM

  1.29 GB Active RAM

  1.26 GB Inactive RAM

  871 MB Wired RAM

  976 MB Page-ins

  35 MB Page-outs

iMac, OS X Mavericks (10.9.5)

Posted on Oct 7, 2014 1:23 PM

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alanfromsocal

Q: iMac running Mavericks 10.9.5; very slow, sluggish, apps freeze, mail is almost useless (gmail imap).  Here are the results f ... more

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  • by Linc Davis,

    Linc Davis Linc Davis Oct 7, 2014 2:22 PM in response to alanfromsocal
    Level 10 (208,037 points)
    Applications
    Oct 7, 2014 2:22 PM in response to alanfromsocal

    Remove "InSync" and see whether there's an improvement.

    Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

    Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

    I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.

    Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.

    Back up all data before making any changes.

    You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.

    If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

    Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

  • by alanfromsocal,

    alanfromsocal alanfromsocal Oct 7, 2014 2:31 PM in response to Linc Davis
    Level 1 (0 points)
    Oct 7, 2014 2:31 PM in response to Linc Davis

    Thanks; I'll do that and get back to you if it doesn't make any improvements.

  • by kathi wren,

    kathi wren kathi wren Dec 19, 2014 8:49 AM in response to alanfromsocal
    Level 1 (0 points)
    Dec 19, 2014 8:49 AM in response to alanfromsocal

    YOu know, the fact that there are so many approaches to fixing this problem is a good indication that something is really wrong.  Something that we, as users, are not qualified to fix on our own.  I have already tried one of the "fixes" suggested, and got only one layer down before the next step was not on my screen and I had to go back to square 2,594.

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