Letter to Apple - please give us our webjournals back!

Question

Level 1

13 points

Letter to Apple - please give us our webjournals back!

Dear apple,

I'm working for over two years on a webjournal documenting the birth and growup of my little daughter.

After the update to iOS8 on my ipad suddenly I lost all of my work of 2 years - iPhoto is not working under iOS8 without warning!

Are you serious about what you are doing to me and all other webjournal-users in the world? You have a responsibility to preserve and protect our work, because we TRUSTED in apple!

You left us alone without any help, support, warning or the chance to save our work to another place or format.

It's not the whole story to just export all the images out of the webjournal but it's also about the design, the text, the metadata...

What will we loose next?

Please advice for a working and future-proof solution.

i hope Apple will respond at least here.

regards,

Gregor

iPad, iOS 8

Posted on Oct 7, 2014 1:34 PM

Reply

Answer 1

Oct 7, 2014 1:37 PM in response to GregsonS

This is a user - user forum, Apple doesn't participate in the forum.
https://www.apple.com/feedback/ipad.html is where you will get Apple's attention.

Reply

Answer 2

Oct 7, 2014 1:45 PM in response to GregsonS

Hi..

Are you using the iPhoto for iOS app here > iPhoto for iOS (iPad): Share your web journal as a webpage

iPhoto works fine on iOS 8 here on both iPhone and iPad.

You can delete the iPhoto app then reintsall without losing any photos but they should be backed up to either iTunes or iCloud regardless.

Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)

Reply

Answer 3

Oct 7, 2014 1:40 PM in response to Carolyn Samit

I think the OP has upgraded to iOS 8.

Reply

Answer 4

GregsonS Author

Level 1

13 points

Oct 7, 2014 1:41 PM in response to Carolyn Samit

On iOS 8, indeed?

Reply

Answer 5

Oct 7, 2014 1:41 PM in response to Its-me-Luigi

I'm aware of that, thank you though 🙂

Reply

Answer 6

Oct 7, 2014 1:43 PM in response to GregsonS

On your first post it states: iPad iOS 8

Reply

Answer 7

GregsonS Author

Level 1

13 points

Oct 7, 2014 1:43 PM in response to Its-me-Luigi

Sorry to tell you that you will definitely NOT get Apples attention.

Reply

Answer 8

Oct 7, 2014 1:45 PM in response to GregsonS

GregsonS wrote:

Sorry to tell you that you will definitely NOT get Apples attention.

😕 Why do I want / need Apples attention ???

YOU are the one who posted the question 😕

Reply

Answer 9

GregsonS Author

Level 1

13 points

Oct 7, 2014 1:48 PM in response to Its-me-Luigi

Very good. Congrats.

And I'm looking for the term where Apple is not allowed to read the discussions here.

Reply

Answer 10

Oct 7, 2014 1:53 PM in response to GregsonS

Apple Support Communities Terms of Use

General

6. Apple involvement. Apple may respond to questions but does not formally provide technical support on the Site. Any information that is provided by Apple or Apple employees is offered on an "AS IS" basis without warranties of any kind.

Reply

Answer 11

Oct 7, 2014 1:55 PM in response to Carolyn Samit

Careful, logical can be dangerous with trolls.

Reply

Answer 12

léonie

Level 10

194,755 points

Oct 7, 2014 2:09 PM in response to Carolyn Samit

iPhoto works fine on iOS 8 here on both iPhone and iPad.

How did you manage that, Carolyn? For me, and many others here, iPhoto does not launch on iOS 8. Instead the prompt to migrate to Photos is presented, without any alternative.

Reply