Q: iPhone 6 virus malware

Does anyone know how to get rid of viruses or malware on iPhone. I had the same problem with my iPhone 4s and when I got my new 6 the virus must have transfered. Everytime when I am in safari doesn't matter what site I am on a new window will pop up that's solid white then I am transferred to the App Store usually with a game app open. Does anyone know how to stop this? I have deleted cookies made sure pop up blocker is on deleted all website data and it won't stop this is one of the windows/tabs that will open

Posted on Oct 7, 2014 7:10 PM

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Q: iPhone 6 virus malware

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by Shootingbeaver,

Shootingbeaver Oct 7, 2014 7:15 PM in response to Shootingbeaver
Level 1 (0 points)

Oct 7, 2014 7:15 PM in response to Shootingbeaver

The picture above Didn't take me to the App Store that one freezes up safari unless you click on it. Below is one that I got a screen shot of before it took me to the App Store This also happens whether I'm on wifi or cellular .
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by Shootingbeaver,

Shootingbeaver Oct 7, 2014 8:35 PM in response to Shootingbeaver
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Oct 7, 2014 8:35 PM in response to Shootingbeaver

And no the phone is not jail broken.
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by stevejobsfan0123,

stevejobsfan0123 Oct 7, 2014 8:37 PM in response to Shootingbeaver
Level 8 (43,557 points)

iPhone

Oct 7, 2014 8:37 PM in response to Shootingbeaver

It's not a virus. Does this happen when using the Internet on a cellular different Wi-Fi network, or just on your local network?
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by Shootingbeaver,

Shootingbeaver Oct 7, 2014 8:41 PM in response to stevejobsfan0123
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Oct 7, 2014 8:41 PM in response to stevejobsfan0123

It happens on multiple networks doesn't matter if I'm on cellular, my home wifi, or someone else's
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by Johnathan Burger,

Johnathan Burger Oct 7, 2014 9:40 PM in response to Shootingbeaver
Level 6 (16,099 points)

Oct 7, 2014 9:40 PM in response to Shootingbeaver

Some sites are using ads that redirect you to the App Store.
Stop going to those websites.
You can also go settings-safari-clear history and website data.
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by Shootingbeaver,

Shootingbeaver Oct 7, 2014 9:43 PM in response to Johnathan Burger
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Oct 7, 2014 9:43 PM in response to Johnathan Burger

It happened on this site already! I keep clearing the history and all data doesnt help. Any other ideas?
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by Shootingbeaver,

Shootingbeaver Oct 7, 2014 9:53 PM in response to Shootingbeaver
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Oct 7, 2014 9:53 PM in response to Shootingbeaver

Here are some of the things that show up in the safari data nOT sure what the cpadna1.com is or ad-x.co.uk or techcrunch. They keep showing up after I delete them.
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by Johnathan Burger,

Johnathan Burger Oct 7, 2014 9:56 PM in response to Shootingbeaver
Level 6 (16,099 points)

Oct 7, 2014 9:56 PM in response to Shootingbeaver

http://techcrunch.com/2014/01/06/shady-app-install-ads-are-automatically-redirec ting-mobile-users-to-app-store-google-play/

since you claim it is happening on every network you connect to, no.
my only other suggestion would have been your router is infected.
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by Johnathan Burger,

Johnathan Burger Oct 7, 2014 9:59 PM in response to Shootingbeaver
Level 6 (16,099 points)

Oct 7, 2014 9:59 PM in response to Shootingbeaver

CPadna1, ad-x are cookies from advertisers.
Techcrunch is a website for technology news.
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by Sema Arslan,Helpful

Sema Arslan May 7, 2015 11:57 AM in response to Johnathan Burger
Level 1 (5 points)

May 7, 2015 11:57 AM in response to Johnathan Burger

I have the same problem on my Iphone 6 for 1 month, someone told me not to use Google Chrome, I removed it and started to use Safari but still same...
I can't use my Iphone for any searching anymore...It directs me to Apple store or game websites or any website which can charge me if I click on anywhere.
Please I really need urgent help, if anyone knows any solution.
Thanks
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by Sema Arslan,

Sema Arslan May 7, 2015 12:00 PM in response to Sema Arslan
Level 1 (5 points)

May 7, 2015 12:00 PM in response to Sema Arslan
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by thomas_r.,

thomas_r. May 8, 2015 3:59 AM in response to Sema Arslan
Level 7 (30,889 points)

Mac OS X

May 8, 2015 3:59 AM in response to Sema Arslan

It looks like you have been visiting some bad sites, perhaps trying to view "free" videos online (which is a very dangerous activity to engage in). One of these sites is loading in the browser on your phone, which is simply trying to re-load the sites that were last open, and locking it up.

Follow the instructions to clear information from your device at the bottom of the page here:

Safari web settings on your iPhone, iPad, or iPod touch - Apple Support
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by Briansyddall,

Briansyddall May 8, 2015 7:17 AM in response to Shootingbeaver
Level 6 (8,190 points)

Apple Watch

May 8, 2015 7:17 AM in response to Shootingbeaver

Hi go to settings Safari clear websites & data Then do a Reboot press & hold power button & menu button hold both down until you see Apple Logo . Cheers Brian
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by nickm6.7,

nickm6.7 Jun 13, 2015 1:24 PM in response to Shootingbeaver
Level 1 (0 points)

Jun 13, 2015 1:24 PM in response to Shootingbeaver

Its not a virus, because viruses are programs. What you're experiencing is App Store redirect after clicking on an iAd... You should delete that app or use a different browser like google (app) or ducksuckgo
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