acetopgun
Level 1 (4 points)
Windows Software

Q: changing birthday dates

have a child with a incorrect birthday date.. how can I change without deleting account and starting a new account.. it is saying that parental permission is required..

iPhone 5s, iOS 8

Posted on Oct 7, 2014 9:00 PM

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acetopgun

Q: changing birthday dates

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  • by jeremy_v,

    jeremy_v jeremy_v Oct 9, 2014 11:06 AM in response to acetopgun
    Community Specialists
    Oct 9, 2014 11:06 AM in response to acetopgun

    Hi acetopgun,

     

    Thanks for visiting Apple Support Communities.

     

    It sounds like you may have created an Apple ID for your child through Family Sharing. If so, the birthday on the child account can't be changed after creation, and it'll be necessary to delete and re-create the Apple ID.

     

    You may find these articles on Family Sharing helpful with managing your accounts:

     

    Family Sharing and Apple IDs for kids

    Leave Family Sharing

    Best Regards,

     

    Jeremy

  • by yarnstudio,

    yarnstudio yarnstudio Dec 11, 2014 2:05 AM in response to jeremy_v
    Level 1 (0 points)
    Dec 11, 2014 2:05 AM in response to jeremy_v

    i have the same issue. how do i 'delete and re-create the apple id'? I can't delete my child from family sharing because he is under 13 and I can't delete the account either judging by the information on this forum and others. apple must have the ability to correct a child's date of birth.

  • by dipperfc,

    dipperfc dipperfc Dec 12, 2014 6:55 AM in response to jeremy_v
    Level 1 (0 points)
    Dec 12, 2014 6:55 AM in response to jeremy_v

    Hi Jeremy, I'm new here so hope I am not out of line with the following....

    You say 'the birthday on the child account can't be changed after creation, and it'll be necessary to delete and re-create the Apple ID.'

    But don't tell us how to do this, nor any links on how, just some useless info links that everyone has probably already read by the time they find their way here for help.