Q: Cannot get my Ipad work because i dont remember my icloud password.

Dear All,

I am a lady and need your help. I upgraded by Ipad with the new ios 8.0.1 or 8.0.0 and after that i was unable to use my passcode. I then tried many time now i am ask to produce an icloud password, I know my icloud ID but cannot remember the password because the IT person in my office was the one who helped me set it up.

Now my iPad is useless and i cannot use. It keeps asking me the icloud password and when i follow the instructions i am told an email is sent to me for the reset password but i dont get any email.

Please Help.

I can provide you with all details on my ipad ranging from EMEI number and S/N if that can help. I also have an Apple ID which works fine.

PLEASE PLEASE HELP ME.

Karen

iPad, iOS 8

Posted on Oct 8, 2014 1:51 AM

I have this question too

Q: Cannot get my Ipad work because i dont remember my icloud password.

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by mario49,

mario49 Oct 9, 2014 12:16 PM in response to K-Radji
Community Specialists

Oct 9, 2014 12:16 PM in response to K-Radji

Hello K-Radji,

Thanks for the question. Based on your question, it seems like you havent received a password reset email. Are you using different Apple ID's for iCloud and other features? I would recommend that you read this article, it may be able to help you resolve or isolate the issue.

If you didn't receive your Apple ID verification or reset email

Thanks for using Apple Support Communities.
Have a great day,
Mario
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Q: Cannot get my Ipad work because i dont remember my icloud password.

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by mario49,

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