Some of the pixels in my iPod have broken and I have had it or under 2 years. I was wondering if it would be replaced and how much it would cost.
iPod touch, iOS 6.1.4, White, 4th gen.
Hey Fluffykitten,
Thanks for the question. Based on the information you have provided, it sounds like your iPod may have a hardware issue and you are curious about repair pricing. The following link should help you get started with the process. Included, you’ll find information on warranty and out of warranty pricing:
Apple - Support - Service Answer Center
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Additional Information:
About LCD display pixel anomalies for Apple products released in 2010 and later
http://support.apple.com/kb/HT4044
Thanks,
Matt M.
Hey Fluffykitten,
Thanks for the question. Based on the information you have provided, it sounds like your iPod may have a hardware issue and you are curious about repair pricing. The following link should help you get started with the process. Included, you’ll find information on warranty and out of warranty pricing:
Apple - Support - Service Answer Center
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Additional Information:
About LCD display pixel anomalies for Apple products released in 2010 and later
http://support.apple.com/kb/HT4044
Thanks,
Matt M.
Thank you Matt_M, really helpful reply! I was worried because I didn't want to have to ask for a new one for Christmas when it can be replaced!
Thanks agains,
FluffyKitten
Hey Fluffykitten,
Thanks for the follow up! I’m glad to hear you found the information helpful. Have a great day.
- Matt M.
Some of the pixels have broken and I have had my iPod 4th gen less than 2 years. Will they replace it?
