I upgraded the RAM from 4 Gb to 16 Gb thinking that was what was causing it to run slowly. I then emptied by Cache Folders to free up even more space. I haven't used my Mac for anything other than normal web browsing, email, and iTunes and yet it continues to get stuck and freeze on the spinning beach ball for extended periods of time. Any ideas?
iMac, OS X Mavericks (10.9.5)
Please post an EtreCheck report of your system and we can look for any obvious signs. If you use any antivirus, or performance enhancing apps that is a good place to start. If you do, locate the developers instructions to remove the app and then remove it.
You can locate EtreCheck by clicking EtreCheck
Good luck.
EtreCheck version: 1.9.15 (52)
Report generated October 8, 2014 at 10:18:46 AM MST
Hardware Information: ?
iMac (21.5-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
16 GB RAM
Video Information: ?
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ?
OS X 10.9.5 (13F34) - Uptime: 0 days 1:32:10
Disk Information: ?
Hitachi HDT721050SLA360 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (251.69 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
PIONEER DVD-RW DVRTS09
USB Information: ?
Western Digital My Book 1140 3 TB
S.M.A.R.T. Status: Verified
disk1s1 (disk1s1) <not mounted>: 209.7 MB
External HD (disk1s2) /Volumes/External HD: 3 TB (2.27 TB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Fitbit Inc. Fitbit Base Station
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.0) Support
[not loaded] com.nike.sportwatch (1.0.0) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.67) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) Support
[loaded] foo.tap (1.0) Support
[not loaded] foo.tun (1.0) Support
Startup Items: ?
tap: Path: /Library/StartupItems/tap
tun: Path: /Library/StartupItems/tun
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[running] com.fitbit.galileod.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[running] com.rim.BBDaemon.plist Support
[running] pcloudd.plist Support
Launch Agents: ?
[running] com.flipvideo.FlipShare.AutoRun.plist Support
[loaded] com.hp.messagecenter.launcher.plist Support
[running] com.nike.nikeplusconnect.plist Support
[running] com.rim.BBLaunchAgent.plist Support
User Launch Agents: ?
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.mlbam.nexdef.plist Support
User Login Items: ?
iTunesHelper
TimehopSync
Fitbit Connect Menubar Helper
Downloads
BlackBerry Device Manager
HP Product Research
Internet Plug-ins: ?
Flip4Mac WMV Plugin: Version: 2.3.5.4 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Default Browser: Version: 537 - SDK 10.9
Silverlight: Version: 4.0.50917.0 Support
iPhotoPhotocast: Version: 7.0
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins ?
fbplugin_1_0_1: Version: (null) Support
3rd Party Preference Panes: ?
Flash Player Support
Flip4Mac WMV Support
GoPro Support
Time Machine: ?
Auto backup: NO - Auto backup turned off
Time Machine not configured!
Top Processes by CPU: ?
4% Timehop Sync
2% WindowServer
1% Fitbit Connect Menubar Helper
0% fontd
0% BBLaunchAgent
Top Processes by Memory: ?
115 MB com.apple.WebKit.Networking
115 MB com.apple.IconServicesAgent
115 MB com.apple.WebKit.WebContent
115 MB Safari
66 MB softwareupdated
Virtual Memory Information: ?
4.29 GB Free RAM
1.85 GB Active RAM
8.73 GB Inactive RAM
897 MB Wired RAM
361 MB Page-ins
0 B Page-outs
OK,
Here is the problem, you installed.CleanMyMac2, this is considered malware for OS X and you will need to uninstall it. I'm not an expert on how to uninstall it however Linc Davis is. I would recommend searching for one of Linc's recent posts regarding the correct steps for uninstalling it.
OS X is NOT like MS Windows that relies on third party apps to run well. If you simply run Software Update and install all the recommended updates OS X generally rewards users with years of trouble free service. DO NOT install antivirus apps, cleaning apps, or any other "help" apps!!!
I second rkaufmann87's reply about the cleaning and anti virus apps. Here are some other info about that from Eric Root:
Apr 25, 2014 10:04 AM (in response to TheDP76)
Try un-installing CleanMyMac 2.
Activity Monitor in Mavericks has significant changes
Why your Mac runs slower than it should
Things you can do to resolve slowdowns see post by Kappy
How do I run the un-install if I've already removed Clean My Mac from the apps on my computer?
Download and run it again. Another possible way is the following: download and run Find Any File to search for any files with "the application's' name" and the "developer's name" in the file name. For example for CleanMyMac2 you'd do 2 searches:
1 - Name contains "cleanmymac2"
2 - Name contains "macpaw".
Any files that are found can be dragged from the search results window to the Desktop for deletion.
FAF can search areas that Spotlight can't like invisible folders, system folders and packages.
Follow Old Toads instructions and then run an EtreCheck report after and look for any remnants of the app. If they are gone then test the computer for performance. It's a tough app to get rid of, simply removing it from your applications folder is not enough. Also rememeber after removing it to empty the Trash on your system.
Good luck.
Ok, took your advice and downloaded the Find Any File App. After cleaning up quite a few hidden files I am left with one that I can't get rid of:
file:///private/var/run/com.macpaw.CleanMyMac2.Agent.socket
Any ideas?
Current report:
EtreCheck version: 1.9.15 (52)
Report generated October 8, 2014 at 12:10:50 PM MST
Hardware Information: ?
iMac (21.5-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
16 GB RAM
Video Information: ?
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ?
OS X 10.9.5 (13F34) - Uptime: 0 days 0:22:0
Disk Information: ?
Hitachi HDT721050SLA360 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (251.99 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
PIONEER DVD-RW DVRTS09
USB Information: ?
Apple Internal Memory Card Reader
Western Digital My Book 1140 3 TB
S.M.A.R.T. Status: Verified
disk1s1 (disk1s1) <not mounted>: 209.7 MB
External HD (disk1s2) /Volumes/External HD: 3 TB (2.27 TB free)
Apple Inc. Built-in iSight
Fitbit Inc. Fitbit Base Station
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.0) Support
[not loaded] com.nike.sportwatch (1.0.0) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.67) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) Support
[loaded] foo.tap (1.0) Support
[not loaded] foo.tun (1.0) Support
Startup Items: ?
tap: Path: /Library/StartupItems/tap
tun: Path: /Library/StartupItems/tun
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[running] com.fitbit.galileod.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[running] com.rim.BBDaemon.plist Support
[running] pcloudd.plist Support
Launch Agents: ?
[running] com.flipvideo.FlipShare.AutoRun.plist Support
[running] com.nike.nikeplusconnect.plist Support
[running] com.rim.BBLaunchAgent.plist Support
User Launch Agents: ?
[loaded] com.google.keystone.agent.plist Support
[running] com.mlbam.nexdef.plist Support
User Login Items: ?
iTunesHelper
TimehopSync
Fitbit Connect Menubar Helper
Downloads
BlackBerry Device Manager
HP Product Research
Internet Plug-ins: ?
Flip4Mac WMV Plugin: Version: 2.3.5.4 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Default Browser: Version: 537 - SDK 10.9
Silverlight: Version: 4.0.50917.0 Support
iPhotoPhotocast: Version: 7.0
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins ?
fbplugin_1_0_1: Version: (null) Support
3rd Party Preference Panes: ?
Flash Player Support
Flip4Mac WMV Support
GoPro Support
Time Machine: ?
Auto backup: NO - Auto backup turned off
Time Machine not configured!
Top Processes by CPU: ?
4% Timehop Sync
2% WindowServer
1% Fitbit Connect Menubar Helper
1% fontd
0% mds
Top Processes by Memory: ?
164 MB com.apple.WebKit.WebContent
82 MB mds_stores
66 MB Finder
66 MB com.apple.iTunesLibraryService
66 MB WindowServer
Virtual Memory Information: ?
11.09 GB Free RAM
1.57 GB Active RAM
2.13 GB Inactive RAM
975 MB Wired RAM
348 MB Page-ins
0 B Page-outs
Go to the Desktop and then to the Go ➙ Go to Folder menu option:
type in what you see in this screenshot:
That will take you to the run folder where you should be able to drag the file to the Trash bin in the Dock. You'll probably have to give your Admin password to complete the process.
OK, so how is it working now?
By the way I noticed you have Time Machine turned off, do you backup your computer? If not this is a HUGE error.
Followed your instructions but the file isn't there. I had looked there previously too and didn't see it. When I use the App to look for the file it shows it as existing but whatever reason it's not in the folder.
I'll take your advice on Time Machine too after we get this cleared up.
2009 MAC running painfully slow even after RAM upgrade to 16 Gb.
