why does the download box keep popping up

Without any apparent rhyme or reason--but in particular when I start Safari, up pops a dialogue box showing downloads.

MacBook Pro, iOS 7

Posted on Oct 8, 2014 9:17 AM

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2 replies

Oct 8, 2014 5:10 PM in response to dscutler

Hi ..


Might be corrupted preferences.


Open the Finder. From the Finder menu bar click Go > Go to Folder


Type or copy paste the following:


~/Library/Safari/Downloads.plist


Click Go then move the Downloads.plist file to the Trash.


Quit and relaunch Safari to test.


If that didn't help, troubleshooot Safari extensions.


From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.


If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.

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why does the download box keep popping up

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