bluetooth problem on iOS8.0.2 with chest strap

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bluetooth problem on iOS8.0.2 with chest strap

I used to connect my chest strap using bluetooth(BLE) but it doesn't any longer using latest iOS 8.0.2, is there a fix for the issue? I have iphone 4S

iPhone 4S, iOS 8

Posted on Oct 8, 2014 11:55 AM

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Answer 1

norm123

Community Specialist

Oct 10, 2014 7:55 AM in response to thisisme29

Hello thisisme29,

For issues with connecting to Bluetooth device with your iPhone, then check out the articles below for resolving issue to get it sorted out.

iOS: Troubleshooting Bluetooth connections

http://support.apple.com/kb/TS4562

If you can’t use a Bluetooth accessory or car kit

http://support.apple.com/kb/ht6473

Regards,

-Norm G.

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Answer 2

thisisme29 Author

Level 1

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Oct 12, 2014 6:25 AM in response to norm123

I tried all the options, it didn't work, I still have the connection problem via bluetooth. I am using bluetooth low energy accessory to be specific.

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Answer 3

norm123

Community Specialist

Oct 15, 2014 10:02 AM in response to thisisme29

Hey thisisme29,

Sorry to hear that it is still not working for you. If you are still unable to get it to pair, then you will want to contact Apple for additional support.

Contact Apple Support

https://getsupport.apple.com/GetproductgroupList.action

Take care,

-Norm G.

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