hoyce

Q: Dymo Printer Error raster2dymlolw

I have a Dymo TwinTurbo 450 and have been getting this message since upgrading to Yosemite

 

 

 

Raster2dymolw quit unexpectedly

 

Process:               raster2dymolw [4160]

Path:                  /Library/Printers/DYMO/Filters/raster2dymolw

Identifier:            raster2dymolw

Version:               ???

Code Type:             X86-64 (Native)

Parent Process:        cupsd [154]

Responsible:           cupsd [154]

User ID:               26

 

 

Date/Time:             2014-10-08 20:35:21.501 -0400

OS Version:            Mac OS X 10.10 (14A386a)

Report Version:        11

Anonymous UUID:        36175E1E-DABB-CFBB-2F25-A2A212C594B9

 

 

Sleep/Wake UUID:       E1D54813-CC12-415E-933E-5F6186554353

 

 

Time Awake Since Boot: 10000 seconds

Time Since Wake:       4700 seconds

 

 

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

 

 

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000068

 

 

VM Regions Near 0x68:

-->

    __TEXT                 0000000100000000-0000000100011000 [   68K] r-x/rwx SM=COW  /Library/Printers/DYMO/Filters/raster2dymolw

 

 

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   libsystem_c.dylib             0x00007fff90daee27 flockfile + 4

1   libsystem_c.dylib             0x00007fff90db7b78 vfprintf_l + 28

2   libsystem_c.dylib             0x00007fff90db0620 fprintf + 186

3   raster2dymolw                 0x000000010000135a DymoPrinterDriver::CCupsPrintEnvironmentForLM::LogMessage(char const*) + 146

4   raster2dymolw                 0x0000000100009db7 DymoPrinterDriver::CLabelWriterLanguageMonitor::StartDoc() + 29

5   raster2dymolw                 0x0000000100006bae DymoPrinterDriver::CCupsFilter<DymoPrinterDriver::CLabelWriterDriverTwinTurbo, DymoPrinterDriver::CDriverInitializerLabelWriterTwinTurboWithLM, DymoPrinterDriver::CLabelWriterLanguageMonitor>::Run(int, char**) + 260

6   raster2dymolw                 0x0000000100004688 main + 212

7   raster2dymolw                 0x0000000100001130 start + 52

 

 

Thread 0 crashed with X86 Thread State (64-bit):

  rax: 0x0000000000000000  rbx: 0x0000000000000000  rcx: 0x00007fff5fbfea00  rdx: 0x000000010000a9e7

  rdi: 0x0000000000000000  rsi: 0x00007fff7cddf6b8  rbp: 0x00007fff5fbfe910  rsp: 0x00007fff5fbfe910

   r8: 0x00000000ffffffd6   r9: 0x000000000000002a  r10: 0x00007fff5fbff630  r11: 0x0000000000000000

  r12: 0x00007fff7cddf6b8  r13: 0x00007fff7cddf070  r14: 0x00007fff5fbfea00  r15: 0x000000010000a9e7

  rip: 0x00007fff90daee27  rfl: 0x0000000000010246  cr2: 0x0000000000000068

 

Logical CPU:     0

Error Code:      0x00000004

Trap Number:     14

 

 

 

 

Binary Images:

       0x100000000 -        0x100010fff +raster2dymolw (???) <60E2990E-9E4C-04CE-E343-D9619901C3EA> /Library/Printers/DYMO/Filters/raster2dymolw

       0x100026000 -        0x10002bfff  libcupsimage.2.dylib (408) <3525264C-12D4-3990-9034-FA394FC6A166> /usr/lib/libcupsimage.2.dylib

    0x7fff66b4d000 -     0x7fff66b83837  dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld

    0x7fff8c1dc000 -     0x7fff8c1ddfff  liblangid.dylib (117) <B54A4AA0-2E53-3671-90F5-AFF711C0EB9E> /usr/lib/liblangid.dylib

    0x7fff8c1de000 -     0x7fff8c1e7fff  libsystem_pthread.dylib (105.1.4) <26B1897F-0CD3-30F3-B55A-37CB45062D73> /usr/lib/system/libsystem_pthread.dylib

    0x7fff8c82a000 -     0x7fff8c82afff  libOpenScriptingUtil.dylib (162) <EFD79173-A9DA-3AE6-BE15-3948938204A6> /usr/lib/libOpenScriptingUtil.dylib

    0x7fff8c82f000 -     0x7fff8c835fff  libsystem_trace.dylib (72.1.3) <A9E6B7D8-C327-3742-AC54-86C94218B1DF> /usr/lib/system/libsystem_trace.dylib

    0x7fff8c8cc000 -     0x7fff8c940ff3  com.apple.securityfoundation (6.0 - 55126) <B8FE4444-79D8-3B9D-A0E2-29E7D974F5B2> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation

    0x7fff8c94c000 -     0x7fff8c954ffb  com.apple.CoreServices.FSEvents (1210 - 1210) <782A9C69-7A45-31A7-8960-D08A36CBD0A7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvent s.framework/Versions/A/FSEvents

    0x7fff8d05c000 -     0x7fff8d241ff3  libicucore.A.dylib (531.30) <EF0E7544-E317-3550-A962-6AE65E78AF17> /usr/lib/libicucore.A.dylib

    0x7fff8d264000 -     0x7fff8d266ff7  libsystem_sandbox.dylib (358.1.1) <DB9962EF-8898-31CC-9B87-E01F8CE74C9D> /usr/lib/system/libsystem_sandbox.dylib

    0x7fff8d267000 -     0x7fff8d26cff7  libunwind.dylib (35.3) <BE7E51A0-B6EA-3A54-9CCA-9D88F683A6D6> /usr/lib/system/libunwind.dylib

    0x7fff8d370000 -     0x7fff8d379ff3  com.apple.CommonAuth (4.0 - 2.0) <F4C266BE-2E0E-36B4-9DE7-C6B4BF410FD7> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth

    0x7fff8d37a000 -     0x7fff8d382fff  libsystem_platform.dylib (63) <64E34079-D712-3D66-9CE2-418624A5C040> /usr/lib/system/libsystem_platform.dylib

    0x7fff8d686000 -     0x7fff8d6a0ff7  libextension.dylib (55) <17514AB2-C503-3D49-A725-EBC1140567A6> /usr/lib/libextension.dylib

    0x7fff8d6a1000 -     0x7fff8d6abff7  com.apple.NetAuth (5.0 - 5.0) <B9EC5425-D38D-308C-865F-207E0A98BAC7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth

    0x7fff8d6ac000 -     0x7fff8d6c5ff7  com.apple.CFOpenDirectory (10.10 - 187) <0ECA5D80-A045-3A2C-A60C-E1605F3AB6BD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory

    0x7fff8d6c6000 -     0x7fff8d6cbff7  libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib

    0x7fff8dd30000 -     0x7fff8dd41ff7  libsystem_coretls.dylib (35.1.2) <EBBF7EF6-80D8-3F8F-825C-B412BD6D22C0> /usr/lib/system/libsystem_coretls.dylib

    0x7fff8e21d000 -     0x7fff8e221fff  libcache.dylib (69) <45E9A2E7-99C4-36B2-BEE3-0C4E11614AD1> /usr/lib/system/libcache.dylib

    0x7fff8e79b000 -     0x7fff8ea15fff  com.apple.CoreData (110 - 526) <AEEDAF00-D38F-3A15-B3C9-73732940CC55> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

    0x7fff8ee36000 -     0x7fff8ee36ff7  libunc.dylib (29) <5676F7EA-C1DF-329F-B006-D2C3022B7D70> /usr/lib/system/libunc.dylib

    0x7fff8f26f000 -     0x7fff8f270ff7  libsystem_blocks.dylib (65) <9615D10A-FCA7-3BE4-AA1A-1B195DACE1A1> /usr/lib/system/libsystem_blocks.dylib

    0x7fff8fa71000 -     0x7fff8fa9cfff  libc++abi.dylib (125) <88A22A0F-87C6-3002-BFBA-AC0F2808B8B9> /usr/lib/libc++abi.dylib

    0x7fff8fac7000 -     0x7fff8facafff  com.apple.xpc.ServiceManagement (1.0 - 1) <7E9E6BB7-AEE7-3F59-BAC0-59EAF105D0C8> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment

    0x7fff90530000 -     0x7fff9054aff7  liblzma.5.dylib (7) <1D03E875-A7C0-3028-814C-3C27F7B7C079> /usr/lib/liblzma.5.dylib

    0x7fff909c7000 -     0x7fff90a1bfff  libc++.1.dylib (120) <1B9530FD-989B-3174-BB1C-BDC159501710> /usr/lib/libc++.1.dylib

    0x7fff90b40000 -     0x7fff90b51fff  libcmph.dylib (1) <46EC3997-DB5E-38AE-BBBB-A035A54AD3C0> /usr/lib/libcmph.dylib

    0x7fff90bc7000 -     0x7fff90bc7fff  com.apple.CoreServices (62 - 62) <9E4577CA-3FC3-300D-AB00-87ADBDDA2E37> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

    0x7fff90cc5000 -     0x7fff90cc6fff  libSystem.B.dylib (1213) <DA954461-EC6A-3DF0-8551-6FC810627627> /usr/lib/libSystem.B.dylib

    0x7fff90cc7000 -     0x7fff90d65fff  com.apple.Metadata (10.7.0 - 916) <DA8A1D18-19FE-37B3-BE12-85C5B0A00736> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata

    0x7fff90d73000 -     0x7fff90dfffff  libsystem_c.dylib (1044.1.2) <C185E862-7424-3210-B528-6B822577A4B8> /usr/lib/system/libsystem_c.dylib

    0x7fff90e17000 -     0x7fff90e1ffff  libsystem_dnssd.dylib (561.1.1) <62B70ECA-E40D-3C63-896E-7F00EC386DDB> /usr/lib/system/libsystem_dnssd.dylib

    0x7fff90ed0000 -     0x7fff90eedfff  libsystem_kernel.dylib (2782.1.97) <93E0E0A9-75B6-3904-BB4E-4BC7C05F4B6B> /usr/lib/system/libsystem_kernel.dylib

    0x7fff91003000 -     0x7fff91049ff7  libauto.dylib (186) <A260789B-D4D8-316A-9490-254767B8A5F1> /usr/lib/libauto.dylib

    0x7fff9104a000 -     0x7fff91072fff  libxpc.dylib (559.1.22) <9437C02E-A07B-38C8-91CB-299FAA63083D> /usr/lib/system/libxpc.dylib

    0x7fff91073000 -     0x7fff91084ff7  libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib

    0x7fff9116d000 -     0x7fff9117aff7  libbz2.1.0.dylib (36) <2DF83FBC-5C08-39E1-94F5-C28653791B5F> /usr/lib/libbz2.1.0.dylib

    0x7fff913d5000 -     0x7fff913dcfff  com.apple.NetFS (6.0 - 4.0) <1581D25F-CC07-39B0-90E8-5D4F3CF84EBA> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS

    0x7fff913dd000 -     0x7fff913deffb  libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib

    0x7fff91f5a000 -     0x7fff91fb9ff3  com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE

    0x7fff92a6a000 -     0x7fff92a76ff7  com.apple.OpenDirectory (10.10 - 187) <1D0066FC-1DEB-381B-B15C-4C009E0DF850> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory

    0x7fff92a77000 -     0x7fff92a79ff7  libquarantine.dylib (76) <DC041627-2D92-361C-BABF-A869A5C72293> /usr/lib/system/libquarantine.dylib

    0x7fff92a7e000 -     0x7fff92c81ff3  com.apple.CFNetwork (720.0.9 - 720.0.9) <78EE1B88-394F-3BB8-93A6-E068990559EC> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

    0x7fff92c97000 -     0x7fff92cb3ff7  libsystem_malloc.dylib (53.1.1) <19BCC257-5717-3502-A71F-95D65AFA861B> /usr/lib/system/libsystem_malloc.dylib

    0x7fff92d64000 -     0x7fff92e56fff  libxml2.2.dylib (26) <B834E7C8-EC3E-3382-BC5A-DA38DC4D720C> /usr/lib/libxml2.2.dylib

    0x7fff9319f000 -     0x7fff934cdff7  com.apple.Foundation (6.9 - 1151.16) <18EDD673-A010-3E99-956E-DA594CE1FA80> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

    0x7fff934ce000 -     0x7fff934deff7  libbsm.0.dylib (34) <A3A2E56C-2B65-37C7-B43A-A1F926E1A0BB> /usr/lib/libbsm.0.dylib

    0x7fff934fa000 -     0x7fff934feff7  com.apple.TCC (1.0 - 1) <AFC32F8F-BCD5-313C-B66E-5AB8591EC066> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC

    0x7fff93506000 -     0x7fff93511fff  libcommonCrypto.dylib (60061) <D381EBC6-69D8-31D3-8084-5A80A32CB748> /usr/lib/system/libcommonCrypto.dylib

    0x7fff93679000 -     0x7fff9385e267  libobjc.A.dylib (646) <3B60CD90-74A2-3A5D-9686-B0772159792A> /usr/lib/libobjc.A.dylib

    0x7fff93dbc000 -     0x7fff93dc2ff7  libsystem_networkextension.dylib (167.1.10) <29AB225B-D7FB-30ED-9600-65D44B9A9442> /usr/lib/system/libsystem_networkextension.dylib

    0x7fff93e2e000 -     0x7fff93e59ff3  libarchive.2.dylib (30) <8CBB4416-EBE9-3574-8ADC-44655D245F39> /usr/lib/libarchive.2.dylib

    0x7fff93ebb000 -     0x7fff93ec0fff  com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

    0x7fff93fa8000 -     0x7fff93fb1ff7  libsystem_notify.dylib (133.1.1) <61147800-F320-3DAA-850C-BADF33855F29> /usr/lib/system/libsystem_notify.dylib

    0x7fff93fb2000 -     0x7fff93fb2ff7  libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib

    0x7fff93fd1000 -     0x7fff940c3ff7  libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib

    0x7fff940c4000 -     0x7fff940dfff7  libCRFSuite.dylib (34) <D64842BE-7BD4-3D0C-9842-1D202F7C2A51> /usr/lib/libCRFSuite.dylib

    0x7fff94ccf000 -     0x7fff94d3efff  com.apple.SearchKit (1.4.0 - 1.4.0) <BFD6D876-36BA-3A3B-9F15-3E2F7DE6E89D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit

    0x7fff95006000 -     0x7fff9501cff7  libsystem_asl.dylib (267) <F153AC5B-0542-356E-88C8-20A62CA704E2> /usr/lib/system/libsystem_asl.dylib

    0x7fff952d1000 -     0x7fff952ebff7  com.apple.Kerberos (3.0 - 1) <7760E0C2-A222-3709-B2A6-B692D900CEB1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

    0x7fff95857000 -     0x7fff95882fff  com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices

    0x7fff95883000 -     0x7fff95aebfff  com.apple.security (7.0 - 57031.1.34) <12AC337F-9297-3CDF-8DE4-C05A9E4AED05> /System/Library/Frameworks/Security.framework/Versions/A/Security

    0x7fff95b28000 -     0x7fff95b2afff  libsystem_configuration.dylib (699.1.5) <9FBA1CE4-97D0-347E-A443-93ED94512E92> /usr/lib/system/libsystem_configuration.dylib

    0x7fff95bc0000 -     0x7fff95bc2ff7  libsystem_coreservices.dylib (9) <41B7C578-5A53-31C8-A96F-C73E030B0938> /usr/lib/system/libsystem_coreservices.dylib

    0x7fff95c4e000 -     0x7fff95c59ff7  libkxld.dylib (2782.1.97) <CB1A1B57-54BE-3573-AE0C-B90ED6BAEEE2> /usr/lib/system/libkxld.dylib

    0x7fff95c5a000 -     0x7fff95c62ffb  libcopyfile.dylib (118.1.2) <0C68D3A6-ACDD-3EF3-991A-CC82C32AB836> /usr/lib/system/libcopyfile.dylib

    0x7fff95dd7000 -     0x7fff95ddeff7  libcompiler_rt.dylib (35) <BF8FC133-EE10-3DA6-9B90-92039E28678F> /usr/lib/system/libcompiler_rt.dylib

    0x7fff9624a000 -     0x7fff962b8ffb  com.apple.Heimdal (4.0 - 2.0) <B852ACA1-4C64-3E2A-A9D3-6D4C80AD9429> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal

    0x7fff962be000 -     0x7fff9633bfff  com.apple.CoreServices.OSServices (640.3 - 640.3) <AA5F035E-9CC7-3E32-8961-863431ED6F0B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices

    0x7fff96370000 -     0x7fff96371fff  libsystem_secinit.dylib (18) <581DAD0F-6B63-3A48-B63B-917AF799ABAA> /usr/lib/system/libsystem_secinit.dylib

    0x7fff96465000 -     0x7fff967fbfff  com.apple.CoreFoundation (6.9 - 1151.16) <F2B088AF-A5C6-3FAE-9EB4-7931AF6359E4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

    0x7fff96871000 -     0x7fff9688effb  libresolv.9.dylib (57) <26B38E61-298A-3C3A-82C1-3B5E98AD5E29> /usr/lib/libresolv.9.dylib

    0x7fff96891000 -     0x7fff969b2fff  com.apple.LaunchServices (644.10 - 644.10) <0B1C68BC-0AEB-38E2-ABC8-E92728FEC475> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices

    0x7fff96ec7000 -     0x7fff971aeffb  com.apple.CoreServices.CarbonCore (1108.1 - 1108.1) <55A16172-ACC0-38B7-8409-3CB92AF33973> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore

    0x7fff972d1000 -     0x7fff972d4ff7  libdyld.dylib (353.2.1) <19FAF435-C165-3374-9DEF-D7BBA7D61DB6> /usr/lib/system/libdyld.dylib

    0x7fff9731c000 -     0x7fff9731cff7  liblaunch.dylib (559.1.22) <8A988924-8BE7-35FE-BF7D-322E90EFE49E> /usr/lib/system/liblaunch.dylib

    0x7fff9738e000 -     0x7fff973b8ff7  libdispatch.dylib (442.1.4) <502CF32B-669B-3709-8862-08188225E4F0> /usr/lib/system/libdispatch.dylib

    0x7fff973ed000 -     0x7fff9745eff7  com.apple.framework.IOKit (2.0.2 - 1050.1.21) <E4139120-1631-35D0-AA76-B1F4043844BE> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

    0x7fff9745f000 -     0x7fff9748fffb  com.apple.GSS (4.0 - 2.0) <D033E7F1-2D34-339F-A814-C67E009DE5A9> /System/Library/Frameworks/GSS.framework/Versions/A/GSS

    0x7fff9763d000 -     0x7fff976b3fe7  libcorecrypto.dylib (233.1.2) <E1789801-3985-3949-B736-6B3378873301> /usr/lib/system/libcorecrypto.dylib

    0x7fff976b4000 -     0x7fff9771bff7  com.apple.datadetectorscore (6.0 - 396.1) <5D348063-1528-3E2F-B587-9E82970506F9> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore

    0x7fff977d3000 -     0x7fff977d5fff  com.apple.loginsupport (1.0 - 1) <35A2A071-606C-39A5-8C11-E4CAF98D934C> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport

    0x7fff977d6000 -     0x7fff977dafff  libsystem_stats.dylib (163.1.4) <1DB04436-5974-3F16-86CC-5FF5F390339C> /usr/lib/system/libsystem_stats.dylib

    0x7fff979ba000 -     0x7fff979e3ffb  libxslt.1.dylib (13) <AED1143F-B848-3E73-81ED-71356F25F084> /usr/lib/libxslt.1.dylib

    0x7fff97b52000 -     0x7fff97b56fff  libpam.2.dylib (20) <E805398D-9A92-31F8-8005-8DC188BD8B6E> /usr/lib/libpam.2.dylib

    0x7fff97b84000 -     0x7fff97bd0ff7  libcups.2.dylib (408) <9CECCDE3-51D7-3028-830C-F58BD36E3317> /usr/lib/libcups.2.dylib

    0x7fff98a84000 -     0x7fff98bc6fff  libsqlite3.dylib (168) <7B580EB9-9260-35FE-AE2F-276A2C242BAB> /usr/lib/libsqlite3.dylib

    0x7fff9960c000 -     0x7fff99644ffb  libsystem_network.dylib (411) <C0B2313D-47BE-38A9-BEE6-2634A4F5E14B> /usr/lib/system/libsystem_network.dylib

    0x7fff99645000 -     0x7fff99694ff7  libstdc++.6.dylib (104.1) <803F6AC8-87DC-3E24-9E80-729B551F6FFF> /usr/lib/libstdc++.6.dylib

    0x7fff998a8000 -     0x7fff99920ff7  com.apple.SystemConfiguration (1.14 - 1.14) <C269BCFD-ACAB-3331-BC7C-0430F0E84817> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

    0x7fff9a90d000 -     0x7fff9a91aff7  libxar.1.dylib (254) <CE10EFED-3066-3749-838A-6A15AC0DBCB6> /usr/lib/libxar.1.dylib

    0x7fff9a91b000 -     0x7fff9a943fff  libsystem_info.dylib (459) <B85A85D5-8530-3A93-B0C3-4DEC41F79478> /usr/lib/system/libsystem_info.dylib

    0x7fff9aac4000 -     0x7fff9aaf4fff  libsystem_m.dylib (3086.1) <1E12AB45-6D96-36D0-A226-F24D9FB0D9D6> /usr/lib/system/libsystem_m.dylib

    0x7fff9ad71000 -     0x7fff9adcbff7  com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling

    0x7fff9ae22000 -     0x7fff9ae23fff  libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib

    0x7fff9b769000 -     0x7fff9ba9cfff  libmecabra.dylib (666) <2CE5540A-D412-3D53-9E11-86C24D61713B> /usr/lib/libmecabra.dylib

    0x7fff9ba9d000 -     0x7fff9baa2ffb  libheimdal-asn1.dylib (398.1.2) <F9463B34-AAF5-3488-AD0C-85937C81FC5E> /usr/lib/libheimdal-asn1.dylib

 

 

External Modification Summary:

  Calls made by other processes targeting this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

  Calls made by this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

  Calls made by all processes on this machine:

    task_for_pid: 6127

    thread_create: 5

    thread_set_state: 0

 

 

VM Region Summary:

ReadOnly portion of Libraries: Total=109.1M resident=91.5M(84%) swapped_out_or_unallocated=17.6M(16%)

Writable regions: Total=44.4M written=400K(1%) resident=1900K(4%) swapped_out=0K(0%) unallocated=42.6M(96%)

 

REGION TYPE                      VIRTUAL

===========                      =======

Kernel Alloc Once                     4K

MALLOC                             36.2M

MALLOC (admin)                       16K

STACK GUARD                        56.0M

Stack                              8192K

VM_ALLOCATE                          12K

__DATA                             4496K

__LINKEDIT                         70.1M

__TEXT                             38.9M

__UNICODE                           544K

shared memory                         4K

===========                      =======

TOTAL                             214.2M

 

 

E [08/Oct/2014:20:35:22 -0400] [Job 47] Job stopped due to filter errors; please consult the error_log file for details.

D [08/Oct/2014:20:35:22 -0400] [Job 47] The following messages were recorded from 20:35:21 to 20:35:22

D [08/Oct/2014:20:35:22 -0400] [Job 47] Adding start banner page "none".

D [08/Oct/2014:20:35:22 -0400] [Job 47] Queued on "DYMO_LabelWriter_450_Twin_Turbo" by "dangracie".

D [08/Oct/2014:20:35:22 -0400] [Job 47] File of type application/pdf queued by "dangracie".

D [08/Oct/2014:20:35:22 -0400] [Job 47] Setting job-hold-until to no-hold

D [08/Oct/2014:20:35:22 -0400] [Job 47] Adding end banner page "none".

D [08/Oct/2014:20:35:22 -0400] [Job 47] Job released by user.

D [08/Oct/2014:20:35:22 -0400] [Job 47] time-at-processing=1412814921

D [08/Oct/2014:20:35:22 -0400] [Job 47] 2 filters for job:

D [08/Oct/2014:20:35:22 -0400] [Job 47] cgpdftoraster (application/pdf to application/vnd.cups-raster, cost 100)

D [08/Oct/2014:20:35:22 -0400] [Job 47] /Library/Printers/DYMO/Filters/raster2dymolw (application/vnd.cups-raster to printer/DYMO_LabelWriter_450_Twin_Turbo, cost 0)

D [08/Oct/2014:20:35:22 -0400] [Job 47] job-sheets=none,none

D [08/Oct/2014:20:35:22 -0400] [Job 47] argv[0]="DYMO_LabelWriter_450_Twin_Turbo"

D [08/Oct/2014:20:35:22 -0400] [Job 47] argv[1]="47"

D [08/Oct/2014:20:35:22 -0400] [Job 47] argv[2]="dangracie"

D [08/Oct/2014:20:35:22 -0400] [Job 47] argv[3]="Untitled"

D [08/Oct/2014:20:35:22 -0400] [Job 47] argv[4]="1"

D [08/Oct/2014:20:35:22 -0400] [Job 47] argv[5]="AP_ColorMatchingMode=AP_ApplicationColorMatching nocollate com.apple.print.DocumentTicket.PMSpoolFormat=application/pdf com.apple.print.JobInfo.PMApplicationName=DYMO\ Label com.apple.print.JobInfo.PMJobOwner=Daniel\ Gracie com.apple.print.PrinterInfo.PMColorDeviceID..n.=47898 com.apple.print.PrintSettings.PMColorSpaceModel..n.=1 com.apple.print.PrintSettings.PMCopies..n.=1 com.apple.print.PrintSettings.PMCopyCollate..b. com.apple.print.PrintSettings.PMFirstPage..n.=1 com.apple.print.PrintSettings.PMLastPage..n.=2147483647 com.apple.print.PrintSettings.PMPageRange..a.0..n.=1 com.apple.print.PrintSettings.PMPageRange..a.1..n.=2147483647 DestinationPrinterID=DYMO_LabelWriter_450_Twin_Turbo DymoPrintQuality=Text InputSlot=Left media=w79h252 orientation-requested=5 pserrorhandler-requested=standard job-uuid=urn:uuid:28b63989-795b-347e-5001-b07071546dea job-originating-host-name=localhost time-at-creation=1412814921 time-at-processing=1412814921 job-impressions=1 com.apple.print.PrintSettings.PMTotalSidesImaged..n.=1 sides=one-sided Duplex=None com.apple.print.PrintSettings.PMTotalBeginPages..n.=1 PageSize=w79h252"

D [08/Oct/2014:20:35:22 -0400] [Job 47] argv[6]="/private/var/spool/cups/d00047-001"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[0]="<CFProcessPath>"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[1]="CUPS_CACHEDIR=/private/var/spool/cups/cache"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[2]="CUPS_DATADIR=/usr/share/cups"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[7]="CUPS_SERVERROOT=/private/etc/cups"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[8]="CUPS_STATEDIR=/private/etc/cups"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[9]="HOME=/private/var/spool/cups/tmp"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[10]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[11]="SERVER_ADMIN=root@localhost"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[12]="SOFTWARE=CUPS/2.0.0"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[13]="TMPDIR=/private/var/spool/cups/tmp"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[14]="USER=root"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[15]="CUPS_MAX_MESSAGE=2047"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[16]="CUPS_SERVER=/private/var/run/cupsd"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[17]="CUPS_ENCRYPTION=IfRequested"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[18]="IPP_PORT=631"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[19]="CHARSET=utf-8"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[20]="LANG=en_US.UTF-8"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[21]="APPLE_LANGUAGE=en-US"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[22]="PPD=/private/etc/cups/ppd/DYMO_LabelWriter_450_Twin_Turbo.ppd"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[23]="RIP_MAX_CACHE=128m"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[24]="CONTENT_TYPE=application/pdf"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[25]="DEVICE_URI=usb://DYMO/LabelWriter%20450%20Twin%20Turbo?serial=1211061 4451104"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[26]="PRINTER_INFO=DYMO LabelWriter 450 Twin Turbo"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[27]="PRINTER_LOCATION=iMac"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[28]="PRINTER=DYMO_LabelWriter_450_Twin_Turbo"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[29]="PRINTER_STATE_REASONS=none"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[30]="CUPS_FILETYPE=document"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[31]="FINAL_CONTENT_TYPE=application/vnd.cups-raster"

D [08/Oct/2014:20:35:22 -0400] [Job 47] envp[32]="AUTH_I****"

D [08/Oct/2014:20:35:22 -0400] [Job 47] Started filter /usr/libexec/cups/filter/cgpdftoraster (PID 4159)

D [08/Oct/2014:20:35:22 -0400] [Job 47] Started filter /Library/Printers/DYMO/Filters/raster2dymolw (PID 4160)

D [08/Oct/2014:20:35:22 -0400] [Job 47] Started backend /usr/libexec/cups/backend/usb (PID 4161)

D [08/Oct/2014:20:35:22 -0400] [Job 47] starting (raster2dymolw)

D [08/Oct/2014:20:35:22 -0400] [Job 47] usb: AppleLanguages="en-US"

D [08/Oct/2014:20:35:22 -0400] [Job 47] STATE: +connecting-to-device

D [08/Oct/2014:20:35:22 -0400] [Job 47] Looking for 'DYMO LabelWriter 450 Twin Turbo'

D [08/Oct/2014:20:35:22 -0400] [Job 47] cgpdftoraster: "/private/var/spool/cups/d00047-001" has 1 pages.

D [08/Oct/2014:20:35:22 -0400] [Job 47] cgpdftoraster: opened PPD file "/private/etc/cups/ppd/DYMO_LabelWriter_450_Twin_Turbo.ppd"...

D [08/Oct/2014:20:35:22 -0400] [Job 47] cgpdftoraster: PreferredRotation = -90

D [08/Oct/2014:20:35:22 -0400] [Job 47] cupsPageSize=[78.96 252], cupsImagingBBox=[4.32 4.32 76.08 235.44]

D [08/Oct/2014:20:35:22 -0400] [Job 47] cgpdftoraster: width=78.96, length=252, top=16.56, bottom=4.32, left=4.32, right=2.88

D [08/Oct/2014:20:35:22 -0400] [Job 47] cupsWidth=299, cupsHeight=963

D [08/Oct/2014:20:35:22 -0400] [Job 47] cgpdftoraster: languageLevel = 3, mediaBox.size.width = 78.96, mediaBox.size.height = 252

D [08/Oct/2014:20:35:22 -0400] [Job 47] cgpdftoraster: colorspace = 1, bitsPerColor = 8

D [08/Oct/2014:20:35:22 -0400] [Job 47] printer is doing 1 copies

D [08/Oct/2014:20:35:22 -0400] [Job 47] cgpdftoraster: Profile selected on host has wrong number of components for destination. Using kCGColorSpaceSRGB instead!

D [08/Oct/2014:20:35:22 -0400] [Job 47] cgpdftoraster: skipBytesPerRow = 4

D [08/Oct/2014:20:35:22 -0400] [Job 47] cgpdftoraster: band width = 299, bytesPerRow = 1200, band height = 963, height = 963

D [08/Oct/2014:20:35:22 -0400] [Job 47] cgpdftoraster: context width = 299, height = 963, bitsPerComponent = 8, bitsPerPixel = 32, bytesPerRow = 1200, bitmapInfo = 5, resolution = (300.000000, 300.000000)

D [08/Oct/2014:20:35:22 -0400] [Job 47] EraseContext [0 0 299 1926]

D [08/Oct/2014:20:35:22 -0400] [Job 47] -----------------------------options are: AP_ColorMatchingMode=AP_ApplicationColorMatching nocollate com.apple.print.DocumentTicket.PMSpoolFormat=application/pdf com.apple.print.JobInfo.PMApplicationName=DYMO\ Label com.apple.print.JobInfo.PMJobOwner=Daniel\ Gracie com.apple.print.PrinterInfo.PMColorDeviceID..n.=47898 com.apple.print.PrintSettings.PMColorSpaceModel..n.=1 com.apple.print.PrintSettings.PMCopies..n.=1 com.apple.print.PrintSettings.PMCopyCollate..b. com.apple.print.PrintSettings.PMFirstPage..n.=1 com.apple.print.PrintSettings.PMLastPage..n.=2147483647 com.apple.print.PrintSettings.PMPageRange..a.0..n.=1 com.apple.print.PrintSettings.PMPageRange..a.1..n.=2147483647 DestinationPrinterID=DYMO_LabelWriter_450_Twin_Turbo DymoPrintQuality=Text InputSlot=Left media=w79h252 orientation-requested=5 pserrorhandler-requested=standard job-uuid=urn:uuid:28b63989-795b-347e-5001-b07071546dea job-originating-host-name=localhost time-at-creation=1412814921 time-at-processing=1412814921 job-impressions=1 com.apple.print.PrintSettings.PMTotalSidesImaged..n.=1 sides=one-sided Duplex=None com.apple.print.PrintSettings.PMTotalBeginPages..n.=1 PageSize=w79h252

D [08/Oct/2014:20:35:22 -0400] [Job 47] drawSheet(c=0x7fa8fa709140, document=0x7fa8fa701ae0, pageNum=1, mediaBox=[0 0 78.96 252], band=[0 0 78.96 231.12], nup=0x0, pageMap=0x0, fitToPage=0, preTransformP=0x0, rotation=0)

D [08/Oct/2014:20:35:22 -0400] [Job 47] load_classdriver(/System/Library/Printers/Libraries/USBGenericPrintingClass.plu gin) (kr:0x00000000)

D [08/Oct/2014:20:35:22 -0400] [Job 47] load_classdriver(/Library/Printers/DYMO/Filters/UsbPrinterClassDriver.bundle) (kr:0x00000000)

D [08/Oct/2014:20:35:22 -0400] [Job 47] Opening connection

D [08/Oct/2014:20:35:22 -0400] [Job 47] Directory "/Library/Printers/DYMO/Filters/UsbPrinterClassDriver.bundle" permissions OK (040755/uid=0/gid=0).

D [08/Oct/2014:20:35:22 -0400] [Job 47] Directory "/System/Library/Printers/Libraries/USBGenericPrintingClass.plugin" permissions OK (040755/uid=0/gid=0).

D [08/Oct/2014:20:35:22 -0400] [Job 47] load_classdriver(/System/Library/Printers/Libraries/USBGenericPrintingClass.plu gin) (kr:0x00000000)

D [08/Oct/2014:20:35:22 -0400] [Job 47] load_classdriver(/Library/Printers/DYMO/Filters/UsbPrinterClassDriver.bundle) (kr:0x00000000)

D [08/Oct/2014:20:35:22 -0400] [Job 47] STATE: -connecting-to-device

D [08/Oct/2014:20:35:22 -0400] [Job 47] Sending data to printer.

D [08/Oct/2014:20:35:22 -0400] [Job 47] Set job-printer-state-message to "Sending data to printer.", current level=INFO

D [08/Oct/2014:20:35:22 -0400] [Job 47] Sent 0 bytes...

D [08/Oct/2014:20:35:22 -0400] [Job 47] STATE: +cups-waiting-for-job-completed

D [08/Oct/2014:20:35:22 -0400] [Job 47] PID 4160 (/Library/Printers/DYMO/Filters/raster2dymolw) crashed on signal 11.

D [08/Oct/2014:20:35:22 -0400] [Job 47] Hint: Try setting the LogLevel to "debug" to find out more.

D [08/Oct/2014:20:35:22 -0400] [Job 47] cgpdftoraster: rasterWriteLine: (null)

D [08/Oct/2014:20:35:22 -0400] [Job 47] cgpdftoraster: bytes written for side 1 = 863811

D [08/Oct/2014:20:35:22 -0400] [Job 47] PID 4159 (/usr/libexec/cups/filter/cgpdftoraster) exited with no errors.

D [08/Oct/2014:20:35:22 -0400] [Job 47] Waiting for read thread to exit...

D [08/Oct/2014:20:35:22 -0400] [Job 47] Got USB transaction timeout during read

D [08/Oct/2014:20:35:22 -0400] [Job 47] PID 4161 (/usr/libexec/cups/backend/usb) exited with no errors.

D [08/Oct/2014:20:35:22 -0400] [Job 47] End of messages

D [08/Oct/2014:20:35:22 -0400] [Job 47] printer-state=3(idle)

D [08/Oct/2014:20:35:22 -0400] [Job 47] printer-state-message="Filter failed"

D [08/Oct/2014:20:35:22 -0400] [Job 47] printer-state-reasons=none

Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 20 GB, SMC 1.72f2

Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620

Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x8502, 0x505341333847313333333253000000000000

Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x8502, 0x505341333847313333333253000000000000

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P

Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: ST31000528AS, 1 TB

Serial ATA Device: HL-DT-STDVDRW  GA32N

USB Device: Hub

USB Device: Hub

USB Device: IR Receiver

USB Device: Internal Memory Card Reader

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: HDS722020ALA330

USB Device: DYMO LabelWriter 450 Twin Turbo

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: iMac, Apple Inc., 25.1

iPhone 5s, iOS 8

Posted on Oct 8, 2014 5:46 PM

Close

Q: Dymo Printer Error raster2dymlolw

  • All replies
  • Helpful answers

Previous Page 2 of 4 last Next
  • by slafrenaye,

    slafrenaye slafrenaye Oct 20, 2014 11:22 AM in response to hoyce
    Level 1 (0 points)
    Oct 20, 2014 11:22 AM in response to hoyce

    Hi,

     

    Just installed latest Dymo version and all works just perfectly with Yosemite: Version 8.5.2.95: http://download.dymo.com/dymo/Software/Mac/DLS8Setup.8.5.2.dmg.

     

    Thanks Dymo.

  • by Fleet 1117,

    Fleet 1117 Fleet 1117 Oct 20, 2014 11:31 AM in response to DYMO_support
    Level 1 (0 points)
    Oct 20, 2014 11:31 AM in response to DYMO_support

    Glad that there is an update so quickly. It would be nice if the Dymo support site directly addressed the issue and made it more evident that an update for Yosemite is available. There should be more than just a version numbe and a download link. It is easy to miss the change in version number, and there is nothing on the site that makes it evident that the new version fixes compatibility with Yosemite.

  • by slafrenaye,

    slafrenaye slafrenaye Oct 20, 2014 11:35 AM in response to Fleet 1117
    Level 1 (0 points)
    Oct 20, 2014 11:35 AM in response to Fleet 1117

    On install, you will see all the history updates and what the fix were. And it will clearly indicates: Fully compatible with Yosemite.

  • by Fleet 1117,

    Fleet 1117 Fleet 1117 Oct 20, 2014 11:44 AM in response to slafrenaye
    Level 1 (0 points)
    Oct 20, 2014 11:44 AM in response to slafrenaye

    slafrenaye, I think you are missing the point. You should be able to find out information about the changes in the update before you decide to download and install it. That information is not easily available on the Dymo support website. In this case the lack of information made it hard to recognize when a fix was actually available, and as a result the work that Dymo put into fixing the problem shortly after release went unnoticed for several days by many of us. That is all that my feedback was about.

  • by DYMO_support,

    DYMO_support DYMO_support Oct 21, 2014 12:41 AM in response to slafrenaye
    Level 1 (0 points)
    Oct 21, 2014 12:41 AM in response to slafrenaye


    Thank you for your trust, we appreciate it a lot.

     

    ^CM

    DYMOsupport

  • by DYMO_support,

    DYMO_support DYMO_support Oct 21, 2014 12:43 AM in response to Fleet 1117
    Level 1 (0 points)
    Oct 21, 2014 12:43 AM in response to Fleet 1117

    Thank you for your feedback. This time we announced it via Twitter as many requests came through that channel. The link has also been posted on our official web site.

     

    ^CM

    DYMOsupport

  • by Michael Barsoom,

    Michael Barsoom Michael Barsoom Oct 21, 2014 4:19 AM in response to DYMO_support
    Level 1 (5 points)
    Oct 21, 2014 4:19 AM in response to DYMO_support

    I've installed the new version 8.5.2 and still no go.  I have a LW Twin Turbo and while the print driver no longer crashes all I get is that the "printer is offline".  I tried deleted, reinstalling, repairing permission and still no go.

     

    The printer is immediately recognized and installs, but I still cannot print.  Wonder if there is a bug in the Twin Turbo driver.

     

    Mike

  • by DYMO_support,

    DYMO_support DYMO_support Oct 21, 2014 5:26 AM in response to Michael Barsoom
    Level 1 (0 points)
    Oct 21, 2014 5:26 AM in response to Michael Barsoom

    We have a solution available for the LabelWriter Twin Turbo on Mavericks (not Yosemite) and you are welcome to try it. Please bear in mind that the patch should only be used on original LabelWriter Twin Turbo printers (made in 2006-2007). Do not use it if you have another model.

     

    How to install it:

    1. download the file and launch the TwinTurboUpdater application;

    2. connect the LabelWriter Twin Turbo directly to the Mac;

    3. press the Update button; a confirmation should appear;

    4. power off the printer for 10 seconds by disconnecting the power supply;

    5. plug the printer in again and try to print.

     

    NB: it is possible that a "new" printer will appear in the system since the S/N has been "fixed". Make sure you select the right printer in DYMO Label.

     

    ^CM

    DYMOsupport

  • by Michael Barsoom,

    Michael Barsoom Michael Barsoom Oct 21, 2014 3:17 PM in response to DYMO_support
    Level 1 (5 points)
    Oct 21, 2014 3:17 PM in response to DYMO_support

    Thank you worked perfectly.

     

    Mike

  • by Fleet 1117,

    Fleet 1117 Fleet 1117 Oct 22, 2014 11:44 AM in response to DYMO_support
    Level 1 (0 points)
    Oct 22, 2014 11:44 AM in response to DYMO_support

    Just to follow up on how badly setup your support site is, if you choose Canada from the list of countries when you first get to dymo.com the support site that you are taken to does not even have version 8.5.2 available for download (https://global.dymo.com/enCA/RNW/RNW.html?pg=std_adp.php&p_faqid=101). How is the average computer user supposed to figure out there is an update available, and how are they supposed to figure out where to get it if they are outside the US?

  • by Hollisatomic,

    Hollisatomic Hollisatomic Oct 22, 2014 6:42 PM in response to hoyce
    Level 1 (4 points)
    Oct 22, 2014 6:42 PM in response to hoyce

    Finally got the printer to show up. Thanks for all your help everyone.

    Now....When I print nothing actually prints on the sticker. The sticker feeds out but they are blank?

     

    Any thoughts?

  • by DYMO_support,

    DYMO_support DYMO_support Oct 22, 2014 11:23 PM in response to Fleet 1117
    Level 1 (0 points)
    Oct 22, 2014 11:23 PM in response to Fleet 1117

    Thanks for pointing it out, I am forwarding your feedback.

     

    Just to make sure we are available to our clients, we have a technical help desk that can be reached via telephone or Twitter. We announced the new version of DYMO Label on Twitter right away and are now updating the web sites.

     

     

    ^CM

    DYMOsupport

  • by DYMO_support,

    DYMO_support DYMO_support Oct 23, 2014 12:32 AM in response to Hollisatomic
    Level 1 (0 points)
    Oct 23, 2014 12:32 AM in response to Hollisatomic

    Please include the following information:

    1. version of OS X;

    2. version of DYMO Label;

    3. if you use genuine DYMO labels.

     

    You can also contact us by dialing 1-877-724-8324 if you like.

     

    ^CM

    DYMOsupport

  • by UsmanLaw,

    UsmanLaw UsmanLaw Oct 23, 2014 6:02 PM in response to DYMO_support
    Level 1 (0 points)
    Oct 23, 2014 6:02 PM in response to DYMO_support

    OSX Yosemite 10.10

    DYMO Label Version 8.5.2.95

    Genuine Labels

     

    The DYMO Label widget no longer works in Yosemite. Suggestions?

  • by DYMO_support,

    DYMO_support DYMO_support Oct 24, 2014 12:28 AM in response to UsmanLaw
    Level 1 (0 points)
    Oct 24, 2014 12:28 AM in response to UsmanLaw

    You are right about the widget. We are currently working on it. If you can include any error log, it would be most helpful.

     

    ^CM

    DYMOsupport

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