Q: itune stuck at backing up

Hi WinterJo,

Thanks for visiting Apple Support Communities.

If you are not able to back up your iPhone to iTunes for Windows, the troubleshooting steps in these articles can help troubleshoot the symptoms you're seeing:

Apple software on Windows: May see performance issues and blank iTunes Store

iOS: If you can't back up or restore from a backup in iTunes

There could be several possible reasons why your iPhone backup doesn't complete, and these articles can help resolve the situation. 

Best Regards,

Jeremy

Hi WinterJo,

Thanks for replying to report your solution.

I'm glad to hear that it's solved.

All the best,

Jeremy