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All replies
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Helpful answers
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Oct 9, 2014 2:52 PM in response to ckuanby MainelyKirsten,It's not the home button. I can't get the Touch ID to turn ON for it to read my fingerprint.
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Oct 9, 2014 2:57 PM in response to MainelyKirstenby ckuan,Do you have a passcode? You need a passcode to change in there.
Try a reset:
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Oct 9, 2014 3:00 PM in response to ckuanby MainelyKirsten,I have to use my passcode to unlock my phone now. I did the reset by holding down the Wake/Sleep button as well as the reset holding down the Wake/Sleep button and the Home button simultaneously. Neither fixed the issue.
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