Steffanieneedshelp
Level 1 (0 points)

Q: My iPad mini bluetooth won't find my device

My iPad mini bluetooth won't find my bluetooth keyboard.
I have tried turning it off and on, a hard reset and resting the settings. My software is up to date (iOS 8.0.2) and the keyboard it brand new.
Please help!

Posted on Oct 9, 2014 7:49 PM

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Steffanieneedshelp

Q: My iPad mini bluetooth won't find my device

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  • by joe_7399,

    joe_7399 joe_7399 Oct 11, 2014 11:33 AM in response to Steffanieneedshelp
    Community Specialists
    Oct 11, 2014 11:33 AM in response to Steffanieneedshelp

    Hi Steffanieneedshelp, 

     

    Welcome to the Apple Support Communities!

     

    I know that it can be very frustrating when you are not able to pair your Bluetooth devices as expected. In your situation I understand that your iPad is not even seeing the keyboard. There are some very good troubleshooting steps that I would recommend in this situation. Please use the attached article for troubleshooting steps and further information about Bluetooth troubleshooting. 

     

    iOS: Troubleshooting Bluetooth connections

     

    Regards, 

    Joe