iPhone 6 changes to settings won't save

Question

Level 1

4 points

iPhone 6 changes to settings won't save

Imagine my surprise this morning when I woke up and my battery percentage indicator was not showing and suddenly my ringtone had changed. I figured, okay, I'll just change them back but thought it was weird they changed on their own. Imagine how I was even more surprised that no matter what I do, my changes to settings for the ringtone and battery percentage will not save.

I've only had the phone 3 days and hadn't updated to the latest ios 8.0.2, so after trying everything else I updated the software. That hasn't changed the behavior and I've tried everything short of resetting the phone.

Has anyone else experienced this and if so do you have a solution?

iPhone 6, iOS 8

Posted on Oct 10, 2014 6:28 AM

Reply

Answer 1

AmishCake

Level 6

9,648 points

Oct 10, 2014 6:38 AM in response to jps2194

Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).

Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

Reply

Answer 2

AmishCake

Level 6

9,648 points

Oct 10, 2014 6:59 AM in response to jps2194

Next step is to back up your data and restore your software via iTunes or iCloud. If the problem continues, restore as a new device and test. If the problem is solved, there is some kind of corruption in your backup file or maybe it's one of your apps causing problems. If it continues, take it to an Apple Store for evaluation of a possible hardware problem.

Reply

Answer 3

jps2194 Author

Level 1

4 points

Oct 10, 2014 7:26 AM in response to jps2194

After much trial and error, it seems turning off WiFi fixed the problem. As long as I was connected to WiFi, my settings would not save. Once I turned off WiFi, my settings saved. My battery percentage indicator would not actually show up until I rebooted my phone.

All is well now except for the fact that all of my notes suddenly disappeared. I guess I'll have to restore to get them back 😠

Reply