Laserjet 1300 not printing even though I've installed it correctly

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4 points

Laserjet 1300 not printing even though I've installed it correctly

Hello,
I have a Macbook Pro 15" running on the OSX Lion 10.7.5. I've been using an HP LaserJet 1300 for the past few months to print. Last night, I printed something out just fine; however, this morning, the printer won't print anything. I know it's not a printer issue b/c it prints fine from my dad's macbook air. I am beyond frustrated b/c I've tried everything I can think of, and nothing is working. Can anyone please help me out here? I'm not sure if it helps or not, but when I click to print something, I can tell the job is being sent to the printer (the green light blinks like it usually does when a print job is being sent), but it just doesn't print.

MacBook Pro, Mac OS X (10.7.5)

Posted on Oct 10, 2014 9:20 AM

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Answer 1

Oct 10, 2014 9:22 AM in response to orange.crush

Have you restarted both the Mac and the Printer?

GB

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Answer 2

orange.crush Author

Level 1

4 points

Oct 10, 2014 9:31 AM in response to gail from maine

I have re-started my computer, but not the printer. This is a stupid question, but how do I re-start the printer? Also, will re-starting it do anything since it worked just fine from my dad's macbook air?

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Answer 3

orange.crush Author

Level 1

4 points

Oct 10, 2014 12:20 PM in response to orange.crush

Just as an update to this post, I was playing around with my printer just now. The specific printer issue I was having, when I created this post, was printing a shipping label via PayPal. After you create a shipping label a pop-up comes with the label where you can print. I was able to print a label (the one printed earlier with my dad's macbook air) in the landscape setting, but not the portrait setting. I wanted to see if this issue was persistent with any type of print job, so I printed out the homepage for google. I was able to print it just fine in both portrait and landscape. So, oddly for now, the only issue seems to be printing the PayPal shipping label in the portrait setting. I know this is such a weird and specific issue, but I would genuinely appreciate it if someone could help me figure out what's going on. For now, printing in the landscape setting is fine, but I'd much prefer to ship in the portrait setting. Also, in case it helps, when I printed the label via my dad's macbook air, I was able to print it just fine in the portrait setting. So this problem seems to be with my macbook pro.

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