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Trying to make an in app purchase. Keep getting same message saying can't connect to iTunes store?

trying to to make an in app purchase. Everytime I get a message saying can't connect to iTunes store

iPhone 5

Posted on Oct 10, 2014 8:00 PM

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1 reply

Oct 13, 2014 6:07 AM in response to Cpsbcs

Hello Cpsbcs,


After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning in-app purchase issues:


If you don’t see your in-app purchases


  1. Make sure you're signed in with the same Apple ID you used to make the purchase. Sign in with a different Apple ID if you need to.
  2. Check the restrictions on your device to make sure in-app purchases are allowed.
  3. Check your purchase history in iTunes on your computer to make sure you were charged for the purchase.
  4. Restart your device.



Thank you for contributing to Apple Support Communities.


Cheers,

BobbyD

Trying to make an in app purchase. Keep getting same message saying can't connect to iTunes store?

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