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Oct 12, 2014 2:43 PM in response to 711alex711by Brett L,Hi 711alex711,
If you are getting nothing but black on your iPhone's display, I would suggest that you troubleshoot using the steps in this article -
iPhone: Hardware troubleshooting
Specifically -
Display has no backlight or dark screen
- Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
- Try turning iPhone off and then on again.
- While connected to the iPhone charger, try to reset the iPhone.
- If the low-battery screen appears, charge the iPhone.
Thanks for using Apple Support Communities.
Best,
Brett L
