HT201394: Loss of cellular service or ability to use Touch ID after updating to iOS 8.0.1 on iPhone 6 or iPhone 6 Plus

Learn about Loss of cellular service or ability to use Touch ID after updating to iOS 8.0.1 on iPhone 6 or iPhone 6 Plus

Lynangel

Level 1 (5 points)

Mac OS X

Q: My friend updated to iOS 8.0.2 but it made her phone stop receiving call and calling ou

we update her phone through the computer and every since Her phone hasnt been able to call out or answer I treid the steps and I need help because I don want her to get in trou

iPhone 5c, iOS 7.0.4

Posted on Oct 11, 2014 4:43 AM

I have this question too

Q: My friend updated to iOS 8.0.2 but it made her phone stop receiving call and calling ou

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Helpful answers

by Allen A,

Allen A Oct 13, 2014 7:41 AM in response to Lynangel
Community Specialists

Oct 13, 2014 7:41 AM in response to Lynangel

Hello Lynangel,

The article linked below details a number of troubleshooting steps that can help restore your friend's ability to receive and place calls.

iPhone: Troubleshooting issues making or receiving calls
http://support.apple.com/kb/TS3406

Cheers,
Allen
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HT201394: Loss of cellular service or ability to use Touch ID after updating to iOS 8.0.1 on iPhone 6 or iPhone 6 Plus

Q: My friend updated to iOS 8.0.2 but it made her phone stop receiving call and calling ou

All replies Helpful answers

by Allen A,

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