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User profile for user: ajlholt
ajlholt Author
User level: Level 1
17 points

Quicksilver not booting up

I have a 2002 Quicksilver dual 1GB G4 Powermac. It has been going well after 12 years of daily use! Hard drives were replaced by 320GB ones which was the biggest I could get. Apart from that only power supply, disk burner and PMU battery have ever been replaced. The two HDs are bootable with 10.4.11.


Yesterday I could not start up from the usual Drive (HD1). The fans start and I get a bong but then just a white screen. (I can start up in Target Disk Mode from another computer which I have done to pull everything off as a backup.)


I can start up from the second drive (HD2). I had Prosoft Drive Genius installed on HD2 and have used it to scan the HD1 volume. It all appears OK and verifies. I have scanned for bad blocks and there are none. I have verified permissions and defragmented the drive.


I have reset P-RAM and NV-RAM but still no change. (I have not done a PMU reset as I presume if it was not working I would not be able to boot from HD2)


When I try to boot from HD1 I still get the bong then white screen and apple logo but nothing more.


Any idea where the problem might be?

G4 Quicksilver

Posted on Oct 11, 2014 6:48 AM

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User profile for user: BDAqua
BDAqua
User level: Level 10
238,949 points

Posted on Oct 11, 2014 11:10 AM

Hi, sounds like a bad file, rather than a corrupt directory.


Hold Shift Key at bootup, does that work?


Open console in Applications>Utilities, check the system log on the other drive for the date/time of the last problem & the Startup right after that for clues.


Click on the top line we want, Shift plus click on the bottom line we want, CMD+c to copy, then paste the text in a reply with CMD+v


A few dozen lines should be about right, hundreds or thousands won't likely be readable.

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User profile for user: BDAqua
BDAqua
User level: Level 10
238,949 points

Oct 11, 2014 11:10 AM in response to ajlholt

Hi, sounds like a bad file, rather than a corrupt directory.


Hold Shift Key at bootup, does that work?


Open console in Applications>Utilities, check the system log on the other drive for the date/time of the last problem & the Startup right after that for clues.


Click on the top line we want, Shift plus click on the bottom line we want, CMD+c to copy, then paste the text in a reply with CMD+v


A few dozen lines should be about right, hundreds or thousands won't likely be readable.

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User profile for user: BDAqua
BDAqua
User level: Level 10
238,949 points

Oct 13, 2014 9:13 AM in response to ajlholt

Sorry, the log on HD1 was what I meant, Safe Boot loads Safe Minimal drivers & doesn't load 3rd party softeare at startup.

If it only has a problem Regular Boot, then it could be 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed. Check System Preferences, the Other row for possibilities. Also look in these if they exist, some are invisible... /private/var/run/StartupItems /Library/StartupItems /System/Library/StartupItems /System/Library/LaunchDaemons /Library/LaunchDaemons

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User profile for user: ajlholt
ajlholt Author
User level: Level 1
17 points

Oct 14, 2014 4:02 AM in response to BDAqua

I can still only Safe Boot HD1. I have looked in System Prefs and there is nothing strange as a login item or on the other row. I do not know what I am supposed to look for in those other files you list or how I would know if there was a problem. The console log for my attempt at a normal boot this morning is as follows: (I have put Mutiple Repeat if there were many more entries for the line)

Mac OS X Version 10.4.11 (Build 8S165)

2014-10-14 09:03:23 +0100

2014-10-14 09:03:25.516 SystemUIServer[386] lang is:en

2014-10-14 09:03:27.057 SystemUIServer[386] AirPortExtra: no card found, exiting

2014-10-14 09:03:27.057 SystemUIServer[386] failed to load Menu Extra: NSBundle </System/Library/CoreServices/Menu Extras/AirPort.menu> (loaded)

No such process

Oct 14 09:03:32 andrew-holts-power-mac-g4 diskarbitrationd[44]: SystemUIServer [386]:20059 not responding.

2014-10-14 09:03:36.397 SystemUIServer[386] Unexpected setting for IPAddress key "ServerAddresses":


(Multiple repeat)


Workaround Bonjour: Unknown error: 0

2014-10-14 09:04:59.367 dotmacsyncclient[501] Failed to login to account - command failed: A failure occurred while synchronizing the .Mac Sync Client.

Oct 14 09:05:07 andrew-holts-power-mac-g4 mDNSResponder: ERROR: startLLQHandshakeCallback _dm-notification._udp.andrew.holt.members.mac.com. invoked with error code -65537

2014-10-14 09:13:18.724 loginwindow[78] *** NSTimer discarding exception 'launch path not accessible' that raised during firing of timer with target 43c040 and selector '_handleIdleTimer:'

input conversion failed due to input error

Bytes: 0x9D 0x3C 0x2F 0x53

input conversion failed due to input error

Bytes: 0x9D 0x3C 0x2F 0x53


(Multiple repeat)


Oct 14 09:52:47 andrew-holts-power-mac-g4 mDNSResponder: ERROR: getOptRdata - unknown opt 4

Oct 14 09:52:48 andrew-holts-power-mac-g4 mDNSResponder: ERROR: getOptRdata - unknown opt 4

Oct 14 09:52:50 andrew-holts-power-mac-g4 mDNSResponder: ERROR: getOptRdata - unknown opt 4

Oct 14 09:52:54 andrew-holts-power-mac-g4 mDNSResponder: ERROR: getOptRdata - unknown opt 4

Oct 14 09:53:02 andrew-holts-power-mac-g4 mDNSResponder: ERROR: getOptRdata - unknown opt 4

Oct 14 09:53:18 andrew-holts-power-mac-g4 mDNSResponder: ERROR: getOptRdata - unknown opt 4

/XRefStm encountered but not yet supported.

/XRefStm encountered but not yet supported.

2014-10-14 10:00:27.693 SystemUIServer[386] Menu Extra: <AppleVolumeExtra: 0x40d450> is over retained.

2014-10-14 10:04:58.135 dotmacsyncclient[3922] Failed to login to account - command failed: A failure occurred while synchronizing the .Mac Sync Client.

2014-10-14 10:40:45.769 Address Book[5582] Could not find person in group

2014-10-14 10:40:45.769 Address Book[5582] Could not find person in group

2014-10-14 10:40:45.769 Address Book[5582] Could not find person in group


(Multiple repeat)

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User profile for user: BDAqua
BDAqua
User level: Level 10
238,949 points

Oct 14, 2014 10:01 AM in response to ajlholt

Does the Airport card & Menu show when booted from HD2?


Might try this in Safe Boot from HD1...


Move these files to the Desktop if they exist.


/Users/YourUserName/Library/Preferences/ByHost/com.apple.networkConnect..plist

/Users/YourUserName/Library/Preferences/com.apple.internetconnect.plist

/Users/YourUserName/Library/Preferences/com.apple.systempreferences.plist


(You'll need to Trash the originals of these following ones since move only copies them)

/Library/Preferences/SystemConfiguration/preferences.plist

/Library/Preferences/SystemConfiguration/com.apple.airport.preferences.plist

/Library/Preferences/com.apple.sharing.firewall.plist

/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist

/Library/Preferences/com.apple.networkConfig.plist

/Library/Preferences/SystemConfiguration/com.apple.nat.plist

/Library/Preferences/com.apple.print.FaxPrefs.plist

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User profile for user: ajlholt
ajlholt Author
User level: Level 1
17 points

Oct 20, 2014 5:03 AM in response to BDAqua

Thanks for the suggestion. I seem to be able to start HD1 only by safe-booting and then rebooting or booting first from HD2. (When I am booted in HD2 disk permissions and the HD1 itself are all looking fine.) The console log after a failed start seems to say different things each time so I did not delete according to the suggestions above. I am still keen to know if there is a way to fix this for good!

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Quicksilver not booting up

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