ajlholt

Q: Quicksilver not booting up

I have a 2002 Quicksilver dual 1GB G4 Powermac. It has been going well after 12 years of daily use! Hard drives were replaced by 320GB ones which was the biggest I could get. Apart from that only power supply, disk burner and PMU battery have ever been replaced. The two HDs are bootable with 10.4.11.

 

Yesterday I could not start up from the usual Drive (HD1). The fans start and I get a bong but then just a white screen. (I can start up in Target Disk Mode from another computer which I have done to pull everything off as a backup.)

 

I can start up from the second drive (HD2). I had Prosoft Drive Genius installed on HD2 and have used it to scan the HD1 volume. It all appears OK and verifies. I have scanned for bad blocks and there are none. I have verified permissions and defragmented the drive.

 

I have reset P-RAM and NV-RAM but still no change. (I have not done a PMU reset as I presume if it was not working I would not be able to boot from HD2)

 

When I try to boot from HD1 I still get the bong then white screen and apple logo but nothing more.

 

Any idea where the problem might be?

G4 Quicksilver

Posted on Oct 11, 2014 6:48 AM

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Q: Quicksilver not booting up

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  • by BDAqua,Helpful

    BDAqua BDAqua Oct 11, 2014 11:10 AM in response to ajlholt
    Level 10 (123,633 points)
    Oct 11, 2014 11:10 AM in response to ajlholt

    Hi, sounds like a bad file, rather than a corrupt directory.

     

    Hold Shift Key at bootup, does that work?

     

    Open console in Applications>Utilities, check the system log on the other drive for the date/time of the last problem  & the Startup right after that for clues.

     

    Click on the top line we want, Shift plus click on the bottom line we want, CMD+c to copy, then paste the text in a reply with CMD+v

     

    A few dozen lines should be about right, hundreds or thousands won't likely be readable.

  • by ajlholt,

    ajlholt ajlholt Oct 13, 2014 12:56 AM in response to BDAqua
    Level 1 (0 points)
    Oct 13, 2014 12:56 AM in response to BDAqua

    Hey! HD1 has restarted when I start with the shift key held down! The login password request said 'Safe Boot'. What does that mean and do you now need the system log from HD2 or are we now able to solve the problem?

  • by BDAqua,Helpful

    BDAqua BDAqua Oct 13, 2014 9:13 AM in response to ajlholt
    Level 10 (123,633 points)
    Oct 13, 2014 9:13 AM in response to ajlholt

    Sorry, the log on HD1 was what I meant, Safe Boot loads Safe Minimal drivers & doesn't load 3rd party softeare at startup.

    If it only has a problem Regular Boot, then it could be 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed. Check System Preferences, the Other row for possibilities. Also look in these if they exist, some are invisible... /private/var/run/StartupItems /Library/StartupItems /System/Library/StartupItems  /System/Library/LaunchDaemons /Library/LaunchDaemons

  • by ajlholt,

    ajlholt ajlholt Oct 14, 2014 4:02 AM in response to BDAqua
    Level 1 (0 points)
    Oct 14, 2014 4:02 AM in response to BDAqua

    I can still only Safe Boot HD1. I have looked in System Prefs and there is nothing strange as a login item or on the other row. I do not know what I am supposed to look for in those other files you list or how I would know if there was a problem. The console log for my attempt at a normal boot this morning is as follows: (I have put Mutiple Repeat if there were many more entries for the line)

    Mac OS X Version 10.4.11 (Build 8S165)

    2014-10-14 09:03:23 +0100

    2014-10-14 09:03:25.516 SystemUIServer[386] lang is:en

    2014-10-14 09:03:27.057 SystemUIServer[386] AirPortExtra: no card found, exiting

    2014-10-14 09:03:27.057 SystemUIServer[386] failed to load Menu Extra: NSBundle </System/Library/CoreServices/Menu Extras/AirPort.menu> (loaded)

    No such process

    Oct 14 09:03:32 andrew-holts-power-mac-g4 diskarbitrationd[44]: SystemUIServer [386]:20059 not responding.

    2014-10-14 09:03:36.397 SystemUIServer[386] Unexpected setting for IPAddress key "ServerAddresses":

     

    (Multiple repeat)

     

    Workaround Bonjour: Unknown error: 0

    2014-10-14 09:04:59.367 dotmacsyncclient[501] Failed to login to account - command failed: A failure occurred while synchronizing the .Mac Sync Client.

    Oct 14 09:05:07 andrew-holts-power-mac-g4 mDNSResponder: ERROR: startLLQHandshakeCallback _dm-notification._udp.andrew.holt.members.mac.com. invoked with error code -65537

    2014-10-14 09:13:18.724 loginwindow[78] *** NSTimer discarding exception 'launch path not accessible' that raised during firing of timer with target 43c040 and selector '_handleIdleTimer:'

    input conversion failed due to input error

    Bytes: 0x9D 0x3C 0x2F 0x53

    input conversion failed due to input error

    Bytes: 0x9D 0x3C 0x2F 0x53

     

    (Multiple repeat)

     

    Oct 14 09:52:47 andrew-holts-power-mac-g4 mDNSResponder: ERROR: getOptRdata - unknown opt 4

    Oct 14 09:52:48 andrew-holts-power-mac-g4 mDNSResponder: ERROR: getOptRdata - unknown opt 4

    Oct 14 09:52:50 andrew-holts-power-mac-g4 mDNSResponder: ERROR: getOptRdata - unknown opt 4

    Oct 14 09:52:54 andrew-holts-power-mac-g4 mDNSResponder: ERROR: getOptRdata - unknown opt 4

    Oct 14 09:53:02 andrew-holts-power-mac-g4 mDNSResponder: ERROR: getOptRdata - unknown opt 4

    Oct 14 09:53:18 andrew-holts-power-mac-g4 mDNSResponder: ERROR: getOptRdata - unknown opt 4

    /XRefStm encountered but not yet supported.

    /XRefStm encountered but not yet supported.

    2014-10-14 10:00:27.693 SystemUIServer[386] Menu Extra: <AppleVolumeExtra: 0x40d450> is over retained.

    2014-10-14 10:04:58.135 dotmacsyncclient[3922] Failed to login to account - command failed: A failure occurred while synchronizing the .Mac Sync Client.

    2014-10-14 10:40:45.769 Address Book[5582] Could not find person in group

    2014-10-14 10:40:45.769 Address Book[5582] Could not find person in group

    2014-10-14 10:40:45.769 Address Book[5582] Could not find person in group

     

    (Multiple repeat)

  • by BDAqua,

    BDAqua BDAqua Oct 14, 2014 10:01 AM in response to ajlholt
    Level 10 (123,633 points)
    Oct 14, 2014 10:01 AM in response to ajlholt

    Does the Airport card & Menu show when booted from HD2?

     

    Might try this in Safe Boot from HD1...

     

    Move these files to the Desktop if they exist.

     

    /Users/YourUserName/Library/Preferences/ByHost/com.apple.networkConnect..plist

    /Users/YourUserName/Library/Preferences/com.apple.internetconnect.plist

    /Users/YourUserName/Library/Preferences/com.apple.systempreferences.plist

     

    (You'll need to Trash the originals of these following ones since move only copies them)

    /Library/Preferences/SystemConfiguration/preferences.plist

    /Library/Preferences/SystemConfiguration/com.apple.airport.preferences.plist

    /Library/Preferences/com.apple.sharing.firewall.plist

    /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist

    /Library/Preferences/com.apple.networkConfig.plist

    /Library/Preferences/SystemConfiguration/com.apple.nat.plist

    /Library/Preferences/com.apple.print.FaxPrefs.plist

  • by ajlholt,

    ajlholt ajlholt Oct 20, 2014 5:03 AM in response to BDAqua
    Level 1 (0 points)
    Oct 20, 2014 5:03 AM in response to BDAqua

    Thanks for the suggestion. I seem to be able to start HD1 only by safe-booting and then rebooting or booting first from HD2. (When I am booted in HD2 disk permissions and the HD1 itself are all looking fine.) The console log after a failed start seems to say different things each time so I did not delete according to the suggestions above. I am still keen to know if there is a way to fix this for good!

  • by BDAqua,

    BDAqua BDAqua Oct 20, 2014 11:09 AM in response to ajlholt
    Level 10 (123,633 points)
    Oct 20, 2014 11:09 AM in response to ajlholt

    Well, maybe try this...

     

    In Safe Mode on HD1, make a New Location, Using network locations in Mac OS X ...

     

    http://support.apple.com/kb/HT2712

     

    The interface that connects to the Internet should be dragged to the top of the list.

     

    10.4 instructions...

     

    Is that Interface dragged to the top of Network>Show:>Network Port Configurations.

     

    Regular boot & see...