How do I get proof of exchange?

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Level 1

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How do I get proof of exchange?

Basically I bought a IPhone 5s which later broke, apple then exchanged the iphone under warranty. Since then my iphone has been stolen/lost, my insurance has asked for proof of exchange yet im not sure how to get it. Any help?😐

iPhone 5s

Posted on Oct 11, 2014 7:20 AM

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Answer 1

pogster

Level 5

5,123 points

Oct 11, 2014 8:00 AM in response to bubblesartis

You would have received a receipt when you bought the phone and a receipt when you exchanged the phone. Are those receipts not good enough? Who made the exchange? Your carrier, a retailer, the Apple store?

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