You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone is stuck in headphone mode

I hadn't used the headphones before this happened. I've tried cleaning out the jack with a match (it looks very clean) and plugging the headphones in and out several times whilst watching a video. Neither worked.

Any ideas?

Thanks.

[Re-Titled by Host]

iPhone 6, iOS 8, 1 day old.

Posted on Oct 11, 2014 5:26 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 28, 2017 3:43 PM

I've been trying to get this issue fixed on my iPhone 6 almost all day. I never use headphones and my phone has never had any water or physical damage. I tried SO MANY things and what finally worked for me was this.. HOLD DOWN THE VOLUME UP AND DOWN BUTTONS AT THE SAME TIME, WHILE STILL HOLDING THESE DO A HARD RESET. SO ALL THE STEPS YOU WILL DO AT THE SAME TIME ARE HOLD DOWN THE VOLUME UP AND DOWN BUTTONS WHILE HOLDING DOWN THE HOME BUTTON AS WELL AS THE BUTTON ON THE RIGHT SIDE OF YOUR PHONE. ONCE YOU SEE THE WHITE SCREEN WITH THE APPLE YOU CAN LET GO OF ALL BUTTONS. THIS SHOULD FIX THE ISSUE! I really hope this saves someone a lot of the hassle I've been through!!

302 replies

Aug 9, 2018 11:00 AM in response to JakeKovoor

I was out in heavy rain for 30 seconds with phone in my pocket and wasn’t aware that it had got damp but that must have been the cause.


Having seen this thread I connected to a Bluetooth device and switched airplane mode on. The volume control then reverted to showing normal volume not headphones. When I turned off both airplane mode and Bluetooth, the volume stayed in normal speaker mode, so all good again.


Whether this was a coincidence that the headphone socket dried out at this point I don’t know. I suspect that allowing the phone to gently dry is probably key. The bag of rice tip found elsewhere is worth using, as I would have gone to that next, as it has worked with my wife’s phone when dropped down the toilet.

iPhone is stuck in headphone mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.