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All replies
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Helpful answers
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Oct 11, 2014 12:18 PM in response to takeitup7by Carolyn Samit,★HelpfulHi ..
Might be corrupted Finder preferences.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Preferences/com.apple.finder.plist
Click Go then move the com.apple.finder.plist file to the Trash
Restart your Mac then try the Finder.
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Oct 11, 2014 12:20 PM in response to takeitup7by Grant Bennet-Alder,If you are running with a third-party SSD you MUST enable TRIM with third-party software regardless of what one high-profile Vendor appears to say.
Otherwise, your Mac will slow down over time and eventually choke on the deleted data that cannot be removed from the drive without TRIM.
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Oct 11, 2014 3:59 PM in response to takeitup7by Linc Davis,These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the BOOT_TIME log message that corresponds to the last boot time when you had the problem. Now clear the search box to reveal all messages. Select the ones logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.
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Oct 11, 2014 6:10 PM in response to Linc Davisby takeitup7,Linc. thanks very much for your assistance.
I took the steps you recommended but the BOOT_TIME filter yielded no entries.
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Oct 11, 2014 6:17 PM in response to takeitup7by Linc Davis,1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" '/S*/*/Ca*/*xpc* >&- ||echo No' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors XPC\ cache );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 50 32 52;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
______________________________________________________________
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
-
Oct 12, 2014 9:29 AM in response to Linc Davisby takeitup7,Linc,
I am waiting for my next freeze. If it happens again I'll walk through your measures to identify the problem. Thanks again!
-
Oct 12, 2014 9:34 PM in response to takeitup7by takeitup7,Start time: 21:25:46 10/12/14
Model Identifier: MacPro5,1
System Version: OS X 10.9.5 (13F34)
Kernel Version: Darwin 13.4.0
Time since boot: 5 minutes
Memory
DIMM 1:
Size: 8 GB
Speed: 1066 MHz
Status: OK
Manufacturer: 0x857F
DIMM 2:
Size: 8 GB
Speed: 1066 MHz
Status: OK
Manufacturer: 0x857F
DIMM 3:
Size: Empty
Speed: Empty
Status: Empty
Manufacturer: Empty
DIMM 4:
Size: Empty
Speed: Empty
Status: Empty
Manufacturer: Empty
DIMM 5:
Size: 8 GB
Speed: 1066 MHz
Status: OK
Manufacturer: 0x857F
DIMM 6:
Size: 8 GB
Speed: 1066 MHz
Status: OK
Manufacturer: 0x857F
DIMM 7:
Size: Empty
Speed: Empty
Status: Empty
Manufacturer: Empty
DIMM 8:
Size: Empty
Speed: Empty
Status: Empty
Manufacturer: Empty
SATA
eSATA-2 ExternalRAID
ata
OWC Mercury EXTREME Pro 6G SSD
OWC Mercury EXTREME Pro 6G SSD
WDC WD6400AAKS-41H2B0
USB
USB Receiver (Logitech Inc.)
Wacom Wireless Receiver (WACOM Co., Ltd.)
USB Keyboard + 3P HUB (Holtek Semiconductor, Inc.)
Yeti Stereo Microphone (Blue Microphones)
Diagnostic reports
2014-09-25 FileMaker Pro crash x2
2014-09-25 WacomTabletDriver crash
2014-09-27 Installer crash
2014-09-30 LCCDaemon crash
2014-09-30 WacomTabletDriver crash x2
2014-09-30 com.apple.WebKit.WebContent crash
2014-10-02 Installer crash
2014-10-02 WacomTabletDriver crash
2014-10-04 Installer crash
2014-10-05 Installer crash
2014-10-05 WacomTabletDriver crash x2
2014-10-06 WacomTabletDriver crash
2014-10-06 com.apple.WebKit.WebContent crash x2
2014-10-07 WacomTabletDriver crash
2014-10-07 com.apple.WebKit.WebContent crash x2
2014-10-08 FileMaker Pro crash
2014-10-08 com.apple.WebKit.WebContent crash
2014-10-10 com.apple.WebKit.WebContent crash
2014-10-11 WacomTabletDriver crash
2014-10-12 WacomTabletDriver crash
Log
Oct 12 13:49:11 process com.apple.WebKit[3104] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback
Oct 12 14:28:52 process com.apple.WebKit[3104] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback
Oct 12 14:33:11 process com.apple.WebKit[3104] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback
Oct 12 15:59:02 process com.apple.WebKit[3104] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback
Oct 12 17:21:24 process com.apple.WebKit[3104] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback
Oct 12 18:23:56 process SystemUIServer[282] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback
Oct 12 18:33:53 process com.apple.WebKit[3104] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback
Oct 12 18:37:01 process WindowServer[183] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback
Oct 12 19:10:00 process com.apple.WebKit[3104] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback
Oct 12 20:15:05 process com.apple.WebKit[3104] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback
Oct 12 21:20:32 ETH1 cannot assert wake from D3cold
Oct 12 21:20:32 ETH0 cannot assert wake from D3cold
Oct 12 21:20:32 jnl: b(1, 8): replay_journal: from: 2743296 to: 11284480 (joffset 0x526b7c6000)
Oct 12 21:20:32 Can't load kext com.Logitech.Control Center.HID Driver - failed to resolve library dependencies.
Oct 12 21:20:32 Kext com.Logitech.Control Center.HID Driver failed to load (0xdc00800e).
Oct 12 21:20:32 Failed to load kext com.Logitech.Control Center.HID Driver (error 0xdc00800e).
Oct 12 21:20:32 Can't load kext com.Logitech.Unifying.HID Driver - failed to resolve library dependencies.
Oct 12 21:20:32 Kext com.Logitech.Unifying.HID Driver failed to load (0xdc00800e).
Oct 12 21:20:32 Failed to load kext com.Logitech.Unifying.HID Driver (error 0xdc00800e).
Oct 12 21:20:32 jnl: b(1, 8): journal replay done.
Oct 12 21:20:33 jnl: disk2s4: replay_journal: from: 5732864 to: 5774336 (joffset 0x5c000)
Oct 12 21:20:33 jnl: disk2s4: journal replay done.
Oct 12 21:20:33 jnl: disk3s2: replay_journal: from: 28407808 to: 28449280 (joffset 0x129d000)
Oct 12 21:20:33 jnl: disk3s2: journal replay done.
Oct 12 21:21:32 process SystemUIServer[301] caught causing excessive wakeups. Observed wakeups rate (per sec): 3462; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45001
CPU per process: mds (UID 0) is using 43.9 %
I/O per process: mds (UID 0) is using 2 MB/s
Memory: kernel_task (UID 0) is using 1700 MB
kexts
com.firmtek.driver.SeriTek2ME4 (6.0.1)
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN (1.0.0d1)
at.obdev.nke.LittleSnitch (4214)
com.Logitech.Control Center.HID Driver (3.6.0)
com.Logitech.Unifying.HID Driver (1.2.0)
com.usboverdrive.driver.hid (3.0.1)
com.AmbrosiaSW.AudioSupport (4.1.2)
com.globaldelight.driver.BoomDevice (1.1)
com.Cycling74.driver.Soundflower (1.5.2)
com.techsmith.TACC (1.0.2)
com.parallels.virtualsound (1.0.27 27)
com.nvidia.CUDA (1.1.0)
Daemons
com.ambrosiasw.snapz.image-exporter
com.ambrosiasw.registration-helper
org.macosforge.xquartz.privileged_startx
net.sourceforge.MonolingualHelper
com.timesoftware.timemachineeditor.backupd-auto
com.stclairsoft.DefaultFolderXAgent
com.sidefx.sesinetd
com.parallels.mobile.kextloader.launchdaemon
com.parallels.mobile.dispatcher.launchdaemon
com.nvidia.cuda.launcher
com.noiseindustries.FxFactory
com.noiseindustries.FxFactory.helper
com.noiseindustries.FxFactory.FxPlug
com.noiseindustries.FxFactory.AE
com.microsoft.office.licensing.helper
com.micromat.TechToolProDaemon
com.google.keystone.daemon
com.fxfactory.FxFactory.helper
com.daz3d.content_management_service
com.bjango.istatmenusdaemon
com.ambrosiasw.ambrosiaaudiosupporthelper.daemon
com.adobe.versioncueCS4
com.adobe.versioncueCS3
com.adobe.SwitchBoard
com.adobe.fpsaud
at.obdev.littlesnitchd
Agents
2BUA8C4S2C.com.agilebits.onepassword4-helper
com.ambrosiasw.SnapzLoginHelper
de.milchimgemuesefach.Display-Menu-Helper
N4RA379GBW.com.busymac.busycal2.alarm
org.macosforge.xquartz.startx
com.wacom.wacomtablet
com.wacom.pentablet
com.parallels.mobile.prl_deskctl_agent.launchagent
com.nvidia.CUDASoftwareUpdate
com.micromat.TechToolProAgent
com.Logitech.Control
com.hp.help.tocgenerator
com.google.keystone.system.agent
com.brother.LOGINserver
com.bjango.istatmenusagent
com.adobe.CS5ServiceManager
com.adobe.CS4ServiceManager
at.obdev.LittleSnitchUIAgent
ws.agile.1PasswordAgent
com.valvesoftware.steamclean
com.shirtpocket.backupbytime
com.redgiantsoftware.updater.plist
com.parallels.mobile.startgui.launchagent
com.mlbam.nexdef.core.NexdefLoader
com.genieo.completer.update
com.genieo.completer.ltvbit
com.genieo.completer.download
com.akamai.single-user-client
com.adobe.ARM.UUID
com.adobe.ARM.UUID
com.adobe.ARM.UUID
launchd
/System/Library/LaunchAgents/com.apple.java.InstallOnDemand.plist
- com.apple.java.InstallOnDemandAgent
/System/Library/LaunchAgents/com.apple.java.updateSharing.plist
- com.apple.java.updateSharing
/System/Library/LaunchAgents/com.apple.mrt.uiagent.plist
- com.apple.mrt.uiagent
/System/Library/LaunchAgents/com.apple.noticeboard.agent.plist
- com.apple.noticeboard.agent
/System/Library/LaunchDaemons/com.apple.mrt.plist
- com.apple.mrt
/System/Library/LaunchDaemons/com.apple.noticeboard.state.plist
- com.apple.noticeboard.state
/Library/LaunchAgents/at.obdev.LittleSnitchUIAgent.plist
- at.obdev.LittleSnitchUIAgent
/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
- com.adobe.AAM.Startup-1.0
/Library/LaunchAgents/com.adobe.CS4ServiceManager.plist
- com.adobe.CS4ServiceManager
/Library/LaunchAgents/com.adobe.CS5ServiceManager.plist
- com.adobe.CS5ServiceManager
/Library/LaunchAgents/com.bjango.istatmenusagent.plist
- com.bjango.istatmenusagent
/Library/LaunchAgents/com.brother.LOGINserver.plist
- com.brother.LOGINserver
/Library/LaunchAgents/com.google.keystone.agent.plist
- com.google.keystone.system.agent
/Library/LaunchAgents/com.hp.help.tocgenerator.plist
- com.hp.help.tocgenerator
/Library/LaunchAgents/com.Logitech.Control Center.Daemon.plist
- N/A
/Library/LaunchAgents/com.micromat.TechToolProAgent.plist
- com.micromat.TechToolProAgent
/Library/LaunchAgents/com.nvidia.CUDASoftwareUpdate.plist
- com.nvidia.CUDASoftwareUpdate
/Library/LaunchAgents/com.parallels.mobile.prl_deskctl_agent.launchagent.plist
- com.parallels.mobile.prl_deskctl_agent.launchagent
/Library/LaunchAgents/com.wacom.pentablet.plist
- com.wacom.pentablet
/Library/LaunchAgents/com.wacom.wacomtablet.plist
- com.wacom.wacomtablet
/Library/LaunchAgents/org.macosforge.xquartz.startx.plist
- org.macosforge.xquartz.startx
/Library/LaunchDaemons/at.obdev.littlesnitchd.plist
- at.obdev.littlesnitchd
/Library/LaunchDaemons/com.adobe.fpsaud.plist
- com.adobe.fpsaud
/Library/LaunchDaemons/com.adobe.SwitchBoard.plist
- com.adobe.SwitchBoard
/Library/LaunchDaemons/com.adobe.versioncueCS3.plist
- com.adobe.versioncueCS3
/Library/LaunchDaemons/com.adobe.versioncueCS4.plist
- com.adobe.versioncueCS4
/Library/LaunchDaemons/com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist
- com.ambrosiasw.ambrosiaaudiosupporthelper.daemon
/Library/LaunchDaemons/com.bjango.istatmenusdaemon.plist
- com.bjango.istatmenusdaemon
/Library/LaunchDaemons/com.daz3d.content_management_service.plist
- com.daz3d.content_management_service
/Library/LaunchDaemons/com.edb.launchd.postgresql-8.4.plist
- com.edb.launchd.postgresql-8.4
/Library/LaunchDaemons/com.fxfactory.FxFactory.helper.plist
- com.fxfactory.FxFactory.helper
/Library/LaunchDaemons/com.google.keystone.daemon.plist
- com.google.keystone.daemon
/Library/LaunchDaemons/com.micromat.TechToolProDaemon.plist
- com.micromat.TechToolProDaemon
/Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
- com.microsoft.office.licensing.helper
/Library/LaunchDaemons/com.noiseindustries.FxFactory.AE.plist
- com.noiseindustries.FxFactory.AE
/Library/LaunchDaemons/com.noiseindustries.FxFactory.FxPlug.plist
- com.noiseindustries.FxFactory.FxPlug
/Library/LaunchDaemons/com.noiseindustries.FxFactory.helper.plist
- com.noiseindustries.FxFactory.helper
/Library/LaunchDaemons/com.noiseindustries.FxFactory.plist
- com.noiseindustries.FxFactory
/Library/LaunchDaemons/com.nvidia.cuda.launcher.plist
- com.nvidia.cuda.launcher
/Library/LaunchDaemons/com.parallels.mobile.dispatcher.launchdaemon.plist
- com.parallels.mobile.dispatcher.launchdaemon
/Library/LaunchDaemons/com.parallels.mobile.kextloader.launchdaemon.plist
- com.parallels.mobile.kextloader.launchdaemon
/Library/LaunchDaemons/com.sidefx.sesinetd.plist
- com.sidefx.sesinetd
/Library/LaunchDaemons/com.stclairsoft.DefaultFolderXAgent.plist
- com.stclairsoft.DefaultFolderXAgent
/Library/LaunchDaemons/com.timesoftware.timemachineeditor.backupd-auto.plist
- com.timesoftware.timemachineeditor.backupd-auto
/Library/LaunchDaemons/net.sourceforge.MonolingualHelper.plist
- net.sourceforge.MonolingualHelper
/Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist
- org.macosforge.xquartz.privileged_startx
Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
- com.adobe.AAM.Scheduler-1.0
Library/LaunchAgents/com.adobe.ARM.UUID.plist
- com.adobe.ARM.UUID
Library/LaunchAgents/com.adobe.ARM.UUID.plist
- com.adobe.ARM.UUID
Library/LaunchAgents/com.adobe.ARM.UUID.plist
- com.adobe.ARM.UUID
Library/LaunchAgents/com.akamai.single-user-client.plist
- com.akamai.single-user-client
Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist
- com.apple.Safari
Library/LaunchAgents/com.genieo.completer.download.plist
- com.genieo.completer.download
Library/LaunchAgents/com.genieo.completer.ltvbit.plist
- com.genieo.completer.ltvbit
Library/LaunchAgents/com.genieo.completer.update.plist
- com.genieo.completer.update
Library/LaunchAgents/com.mlbam.nexdef.core.NexdefLoader.plist
- com.mlbam.nexdef.core.NexdefLoader
Library/LaunchAgents/com.parallels.mobile.startgui.launchagent.plist
- com.parallels.mobile.startgui.launchagent
Library/LaunchAgents/com.redgiantsoftware.updater.plist
- com.redgiantsoftware.updater.plist
Library/LaunchAgents/com.shirtpocket.backupbytime.plist
- com.shirtpocket.backupbytime
Library/LaunchAgents/com.valvesoftware.steamclean.plist
- com.valvesoftware.steamclean
Library/LaunchAgents/ws.agile.1PasswordAgent.plist
- ws.agile.1PasswordAgent
Startup items
/Library/StartupItems/MySQL/MySQL
/Library/StartupItems/MySQL/StartupParameters.plist
/Library/StartupItems/ProTec6b/DemoOver
/Library/StartupItems/ProTec6b/Nalpeirond6b
/Library/StartupItems/ProTec6b/ProTec6b
/Library/StartupItems/ProTec6b/StartupParameters.plist
/Library/StartupItems/Qmaster/Qmaster
/Library/StartupItems/Qmaster/StartupParameters.plist
Apps
/Applications/Dropbox.app
Contents of /etc/fstab (VISX image file)
UUID=ED1DAC49-5CB4-3F69-B8E9-342BBC20C5ED none hfs rw,noauto 0 0
UUID=ED1DAC49-5CB4-3F69-B8E9-342BBC20C5ED none hfs rw,noauto 0 0
Contents of /etc/sysctl.conf
kern.sysv.shmmax=33554432
kern.sysv.shmmni=256
kern.sysv.shmseg=64
kern.sysv.shmall=8192
Contents of /etc/ssh_config
Host *
SendEnv LANG LC_*
Host *
XAuthLocation /opt/X11/bin/xauth
Contents of /etc/sshd_config
SyslogFacility AUTHPRIV
AuthorizedKeysFile .ssh/authorized_keys
UsePrivilegeSeparation sandbox # Default for new installations.
AcceptEnv LANG LC_*
Subsystem sftp /usr/libexec/sftp-server
XAuthLocation /opt/X11/bin/xauth
Contents of /Library/Preferences/SystemConfiguration/com.apple.Boot.plist (XML document text)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Kernel</key>
<string>mach_kernel</string>
<key>Kernel Architecture</key>
<string>i386</string>
<key>Kernel Flags</key>
<string></string>
</dict>
</plist>
Login hook
/Applications/Smasher/Smasher.app/Contents/Resources/LoginHooks/loginHook.sh
Font issues: 413
Bad plists
Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support/The Omni Group/OmniGraffle/Stencils/Common/Colors.gstencil/data.plist
Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support/The Omni Group/OmniGraffle/Stencils/Science/Circuit Engineering.gstencil/data.plist
Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support/The Omni Group/OmniGraffle/Stencils/Software/ERD.gstencil/data.plist
Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support/The Omni Group/OmniGraffle/Stencils/Software/FlowChart.gstencil/data.plist
Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support/The Omni Group/OmniGraffle/Stencils/Software/Garrett IA.gstencil/data.plist
Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support/The Omni Group/OmniGraffle/Stencils/Software/Konigi Wireframes.gstencil/data.plist
Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support/The Omni Group/OmniGraffle/Stencils/Software/UML-General.gstencil/data.plist
Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support/The Omni Group/OmniGraffle/Stencils/Software/UML-Sequence.gstencil/data.plist
Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support/The Omni Group/OmniGraffle/Stencils/Software/UML-State.gstencil/data.plist
Library/Containers/com.omnigroup.OmniGraffle6/Data/Library/Application Support/The Omni Group/OmniGraffle/Stencils/Software/UML-UseCase.gstencil/data.plist
Library/Preferences/com.conalcapital.elater.plist
Library/Preferences/com.corpeurope.datasoftware.plist
Library/Preferences/com.Elitecargo.Chowder.plist
Firewall: On
Listeners
launchd: afpovertcp
launchd: microsoft-ds
launchd: printer
launchd: ssh
kdc: kerberos
User crontab
30 00 * * * /Applications/SuperDuper\!.app/Contents/MacOS/SDUtil -i || open file://~/Library/Application\%20Support/SuperDuper\%21/Scheduled\%20Copies/Smar t\%20Update\%20BOOT_BU\%20from\%20RaptorBoot.sdsp/Copy\%20Job.app
30 21 * * * ~/Library/Application\ Support/SuperDuper\!/Scheduled\ Copies/SDUtil -i || open file://~/Library/Application\%20Support/SuperDuper\%21/Scheduled\%20Copies/Smar t\%20Update\%20BOOT_BU\%20from\%20MacBoot.sdsp/Copy\%20Job.app
User login items
Boom
- /Applications/Boom.app
Quicksilver
- /Applications/Quicksilver.app
PopChar
- /Applications/PopChar.app
License Server
- /Applications/License Server/License Server.app
SpeechSynthesisServer
- /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app
Default Folder X Helper
- ~/Library/PreferencePanes/Default Folder X.prefPane/Contents/Resources/Default Folder X Helper.app
FontAgent Activator
- /Library/Application Support/FontAgent Pro/FontAgent Activator.app
Dropbox
- /Applications/Dropbox.app
Typinator
- /Applications/Typinator.app
FontAgent Pro
- /Applications/FontAgent Pro 6/FontAgent Pro.app
AdobeResourceSynchronizer
- /Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app
Things Helper
- ~/Library/Application Support/Cultured Code/Things Helper.app
Safari extensions
1Password
Mindful Browsing
Open in Internet Explorer
Widgets
Custom Functions
Time Machine Buddy
Word Of The Day
default
ParadisePaintball2.7
CI Filter Browser
HP Ink Widget
Restricted files: 9655
High file counts
Desktop: 73
Elapsed time (s): 258
-
Oct 12, 2014 10:40 PM in response to takeitup7by Linc Davis,A.
The system is so heavily modified by third-party software—including malicious software—that, instead of trying to remove the modifications piecemeal, you should erase the startup volume, reinstall OS X, and then go through the initial setup process, restoring only user data and settings from a backup—not applications or other files. This course of action will be easier and more reliable than trying to clean up a messy system.
The operating system needs to be reinstalled anyway, as some components are missing or corrupt.
Back up all data to at least two different storage devices, if you haven't already done so. One backup is not enough to be safe. The backups can be made with Time Machine or with Disk Utility. Preferably both.
Erase and install OS X. This operation will destroy all data on the startup volume, so you had be better be sure of the backups. If you upgraded from an older version of OS X, you'll need the Apple ID and password that you used, so make a note of those before you begin.
When you restart, you'll be prompted to go through the initial setup process in Setup Assistant. That’s when you transfer the data from a backup.
Select only users and Computer & Network Settings in the Setup Assistant dialog—not Applications or Other files and folders. Don't transfer the Guest account, if it was enabled.
After that, run Software Update.
If the problem is resolved after the clean installation, reinstall third-party software selectively. I can only suggest general guidelines. Self-contained applications that install into the Applications folder by drag-and-drop or download from the App Store are usually safe. Anything that comes packaged as an installer or that prompts for an administrator password is suspect, and you must test thoroughly after reinstalling each such item to make sure you haven't restored the problem.
I strongly recommend that you never reinstall commercial "security" products or "utilities," nor any software that changes the user interface or the behavior of built-in applications such as Safari. If you do that, the problem is likely to recur.
Any system modifications that you do choose to install must be kept up to date. None is required for normal operation.
Before installing any software, ask yourself the question: "Am I sure I know how to uninstall this without having to wipe the volume again?" If the answer is "no," stop.
Never install any third-party software unless you know how to uninstall it.
B.
Some of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock those files and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):
sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button
Select
▹ Restart
from the menu bar.
C.
Storing many files on the Desktop may slow down the Finder, especially if the files have custom icons. Move most or all of the files to another subfolder of your home folder.
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Oct 13, 2014 8:03 AM in response to takeitup7by The hatter,This is more or less false:
freezes that only resolve with a hard-reboot
That does nothing to 'resolve' anything.
I would say you have insured that the disk drive directory is indeed very corrupt and cannot be relied on to point to where a file is, or that files and file system are intact.
A checksum of all files copied like with Carbon Copy Cloner's advanced option, or a program that does an integrity check, would be a must, otherwise trust nothing on the drive.
The drive may also have bad sectors "blocks" as well and again, needs to be replaced or 7-way erase - and then just to use as a spare drive for archiving.
I would not bother to do anything with the drive, I would pull it,, replace it with an SSD and do a clean install and go from there.
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Oct 13, 2014 1:26 PM in response to Linc Davisby takeitup7,Linc,
I am a professional user and have a wide array of professional tools that I've invested in to help me with my work. I NEVER pirate software. I use very few apps that aren't commercially purchased and well supported. I am very dubious you can point to any malicious software in my system. The crashes that this report lists are predominately from...
1. Apple's own webkit.
2. The Wacom driver (extremely respected and widely used)
I understand how Apple might find my situation something to keep at arm's length. There are hundreds (thousands?) of possible unknown interactions at play here. Still, throwing FUD around is something I would expect from Microsoft...not here.
I had no problems with this drive until the 10.9.5 update.
However, I agree that a clean install is likely in order since it's been a few years and will pursue that route. And since my work and time are too valuable to fuss...I'll proceed to replace my SSD.
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Oct 13, 2014 1:49 PM in response to takeitup7by The hatter,With every new full release, not ... since it's been a few years... as carrying over old paid for apps is unwise.
The move from Snow Leopard made it a must. Out of date, compatible with, and ah, clo e 10.9.4 before you even install z security update or intdrim update, so you can go vack while waiting, commercial software needs time to test the new version.
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Oct 13, 2014 2:36 PM in response to The hatterby takeitup7,The hatter, duly noted.
Again...I do appreciate all those who posted.
I will wait at least 4 months before updating to Yosemite.
Doing fresh updates is very problematic for me with as many apps as I have and even worse, their associated plugins, etc. After Effects and 3d artists understand this all too well.
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Oct 13, 2014 2:39 PM in response to takeitup7by Linc Davis,I have nothing to do with Apple, not that it's any of your business. I wrote nothing about pirated software. By "malicious," I mean harmful, not pirated. You installed the "InstallMac" trojan. If you prefer to keep it, enjoy.
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Oct 13, 2014 2:44 PM in response to takeitup7by The hatter,Setup Assistant has improved making a system uodate with merged programs from another copy.
And CCC 4.0 which has been updated makes the job of having working copy.
VMs are also another way to test an OS or app, or plugins, and avoid dual boot. Running Mavericks guest ir Yosemite. Yosemite has made some deep under the hood changes such that a program lie CCC will need mire time. And I like to adoot bew OS after the last uodate gas dropped, not even a .2 which generally are 4 to 6 months after release.