Ablo@9

Q: I type in the correct answers to my security question and it says they are incorrect now Im locked out for 8 hours it happens to my ID also so I have to keep changing it I need help with this matter thanks!


It really doesn't matter which system I'm using, it want except my ID or the correct answers to my security question . I have to keep changing my ID because it want except it .I have typed in the correct answer to the questions and now I'm locked out for 8 hours . How do I keep this from happening again?

Posted on Oct 11, 2014 12:08 PM

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Q: I type in the correct answers to my security question and it says they are incorrect now Im locked out for 8 hours it happens to m ... more

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  • by Kappy,

    Kappy Kappy Oct 11, 2014 12:10 PM in response to Ablo@9
    Level 10 (271,291 points)
    Desktops
    Oct 11, 2014 12:10 PM in response to Ablo@9

    Alternatives for Help Resetting Security Questions and/or Rescue Mail

     

         1. If you have a valid rescue email address, then use this procedure:

             Rescue email address and how to reset Apple ID security questions.

     

         2. Fill out and submit this form. Select the topic, Account Security. You must

             have a Rescue Email to use this option.

     

         3. This is the only option if you do not already have a valid Rescue Email.

             These are telephone numbers for contacting Apple Support in your country.

             Apple ID- Contacting Apple for help with Apple ID account security. Select

             the appropriate country and call. Ask to speak to the Account Security Team.

     

         4. Account security issues almost always require you to speak directly to an

             Apple representative to securely establish your identity as the account holder.

             You can set it up so that Apple calls you, either immediately or at a time

             convenient to you.

     

                1. Go to www.apple.com/support.

                2. Choose Contact Support and click Contact Us.

                3. Choose Other Apple ID Topics and choose the appropriate topic for

                    your issue.

                4. Follow the onscreen instructions.

     

             Note: If you have already forgotten your security questions, then you cannot

             set up a rescue email address in order to reset them. You must set up

             the rescue email address beforehand.

     

    Your Apple ID: Manage My Apple ID.

                            Apple ID- All about Apple ID security questions.

  • by akxnoggrwh,

    akxnoggrwh akxnoggrwh Oct 12, 2014 3:51 PM in response to Kappy
    Level 1 (0 points)
    Oct 12, 2014 3:51 PM in response to Kappy

    Why no phone number to call someone while in the USA?  I need to talk to someone now, not on Monday!  Stupid Apple.

  • by Kappy,

    Kappy Kappy Oct 12, 2014 6:28 PM in response to akxnoggrwh
    Level 10 (271,291 points)
    Desktops
    Oct 12, 2014 6:28 PM in response to akxnoggrwh

    It's not Apple's fault if you cannot find a phone number and dial a phone. And, most companies in the US are not open on weekends, including Apple. Who's calling whom "stupid?"