iOS 8 numbers not syncing with icloud

Question

Rick Bav Author

Level 1

10 points

iOS 8 numbers not syncing with icloud

I have noticed today that documents I edit on my iPad Air (latest iOS 8) in Numbers are not syncing to iCloud.

The up-arrow in the right hand corner of the document icon doesn't go away.

Syncing isn't working the other way either - changes I make on the Mac are not synced with the iPad.

This was all working fine last week and I haven't made any changes which might explain the problem.

I am running OS X Mavericks and editing iCloud documents through the iCloud.com website.

Anyone else having this problem?

Thanks

Rick

iPad Air Wi-Fi, iOS 8

Posted on Oct 12, 2014 4:25 AM

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Answer 1

Oct 14, 2014 6:03 PM in response to Rick Bav

I Am having the same issue. Have you been able to figure anything out?

Lori

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Answer 2

Rick Bav Author

Level 1

10 points

Oct 15, 2014 2:16 AM in response to kitafraya

I found some advice online which fixed this for me.

in the iPad General settings, I performed a Reset Network Settings and then in Handoff & Suggested Apps, I turned off Handoff.

Perhaps this won't be a problem when Yosemite is released?

Try the above anyway!

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Answer 3

Oct 15, 2014 5:27 AM in response to Rick Bav

Same issue here. So annoying. It is working fine on my computers and iPad but iPhone 6 just doesn't sync. Cannot figure out why. I AM NOT SUPPOSED TO!

I have tried network reset, hard reset, iCloud sync off and on. Nothing. Even deleting numbers and installing agin. Problem remains.

It was working fine untol recently.

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Answer 4

HughML

Level 1

0 points

Oct 20, 2014 12:27 PM in response to Rick Bav

Has same issue with numbers not updating with iCloud Drive on iPhone 6. Updated to iOS 8.1 today and problem seems to gone away.

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Answer 5

Nov 2, 2014 3:51 PM in response to Rick Bav

Rick's solution worked perfectly. Thank goodness, this was so frustrating, although it's probably just a consequence of everything updating all at once.

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Answer 6

Feb 10, 2015 8:39 AM in response to Rick Bav

THis worked for me, thanks 🙂

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Answer 7

Sep 25, 2015 1:57 AM in response to Rick Bav

Thanks!!

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Answer 8

Oct 13, 2015 2:58 AM in response to Rick Bav

Hi Rick,

This is still a problem but I found another way of resolving it (on iOS 9.0.2 with the latest Numbers updates). If you use the small + next to the share icon to open a document (rather than doing Create Spreadsheet), you can access your iCloud Drive documents. Choose the document that's not syncing. That will force the app to get the document from the iCloud Drive and will download the document instead of just leaving it stuck with that down arrow in the top right corner. Obviously this only works for doing documents one by one, and it'd be really nice if Apple would fix this stuck download issue that's been going for years, but it does save you from having to reset network settings and so on.

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