mostafaB
Level 1 (0 points)

Q: i need to if my device has personal hotspot

Hi All,

 

      kindly need your support as i cannot find my personal hotspot on my device is there something wrong

iPad mini (Retina) Wi-Fi, Cellular, iOS 8

Posted on Oct 12, 2014 5:18 AM

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mostafaB

Q: i need to if my device has personal hotspot

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  • by alex_h1,

    alex_h1 alex_h1 Oct 14, 2014 7:08 AM in response to mostafaB
    Community Specialists
    Oct 14, 2014 7:08 AM in response to mostafaB

    Hi mostafaB,

     

    Thank you for using Apple Support Communities.

     

    To troubleshoot this issue with Personal Hotspot on your iOS device, please follow the basic troubleshooting below.

     

    Basic troubleshooting

    1. See if your iOS device, computer, and wireless plan all meet the system requirements for Personal Hotspot.
    2. Make sure Personal Hotspot is on: Tap Settings > Cellular > Personal Hotspot.
    3. Check the Internet connection on your iOS device: Tap Safari and load a new webpage.
    4. If one connection type doesn't work, try another. For example, instead of connecting using Wi-Fi, use USB or Bluetooth.
    5. Turn Personal Hotspot off and on: Tap Settings > Personal Hotspot or Settings > Cellular > Personal Hotspot.
    6. Install the latest version of iOS.
    7. Reset your network settings: Tap Settings > General > Reset > Reset Network Settings.
    8. If you still see the issue, restore the iPhone.

     

    iOS: Troubleshooting Personal Hotspot

     

    Cheers,

    Alex H.