Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

After updating my iPad2 to iOS8 my Logitech bluetooth keyboard stopped working. They can't connect with each other. Any way to solve this problem? Thanks. God bless.

My Logitech bluetooth keyboard can no longer connect with my iPad2 after installing iOS8.2. Can this be fixed? Thanks. God bless,.

iPad 2, iOS 8

Posted on Oct 12, 2014 5:47 AM

Reply
Question marked as Best reply

Posted on Oct 14, 2014 7:23 AM

Hi jdemoya,


So your keyboard paired fine with iOS 8 but no longer with iOS 8.0.2.


Please see the troubleshooting steps in this article.


iPad: Using Bluetooth headsets and keyboards

Troubleshooting Bluetooth accessories


If you are unable to pair with or connect to an existing Bluetooth accessory, try the following steps:



  1. Ensure that the Bluetooth accessory is in range. Most accessories have a range of approximately thirty feet.
  2. If you are unable to see the accessory in Settings > Bluetooth2:
    • If a pairing record already exists, try to connect the accessory using that pairing record, or delete the record and pair again.
    • If you have not paired with the accessory, follow the manufacturer's instructions to place it in discovery mode and then pair the accessory.
  3. If you can see but are unable to pair with the accessory:Ensure that the firmware or software on the Bluetooth accessory is up to date.
    • Verify the PIN for the accessory. You may need to refer to your manufacturer's documentation for this.
    • Verify that the Bluetooth accessory is using a profile that works with the iPad, such as Headset, A2DP, or HID.
  4. Ensure that the firmware or software on the Bluetooth accessory is up to date.
  5. Ensure that the Bluetooth accessory is charged or connected to power.
  6. Turn off both the iPad and the Bluetooth accessory, then turn both devices on again.
  7. If the issue persists, test Bluetooth with another accessory or consult the manufacturer's documentation.


Take care,

Nubz

2 replies
Question marked as Best reply

Oct 14, 2014 7:23 AM in response to jdemoya

Hi jdemoya,


So your keyboard paired fine with iOS 8 but no longer with iOS 8.0.2.


Please see the troubleshooting steps in this article.


iPad: Using Bluetooth headsets and keyboards

Troubleshooting Bluetooth accessories


If you are unable to pair with or connect to an existing Bluetooth accessory, try the following steps:



  1. Ensure that the Bluetooth accessory is in range. Most accessories have a range of approximately thirty feet.
  2. If you are unable to see the accessory in Settings > Bluetooth2:
    • If a pairing record already exists, try to connect the accessory using that pairing record, or delete the record and pair again.
    • If you have not paired with the accessory, follow the manufacturer's instructions to place it in discovery mode and then pair the accessory.
  3. If you can see but are unable to pair with the accessory:Ensure that the firmware or software on the Bluetooth accessory is up to date.
    • Verify the PIN for the accessory. You may need to refer to your manufacturer's documentation for this.
    • Verify that the Bluetooth accessory is using a profile that works with the iPad, such as Headset, A2DP, or HID.
  4. Ensure that the firmware or software on the Bluetooth accessory is up to date.
  5. Ensure that the Bluetooth accessory is charged or connected to power.
  6. Turn off both the iPad and the Bluetooth accessory, then turn both devices on again.
  7. If the issue persists, test Bluetooth with another accessory or consult the manufacturer's documentation.


Take care,

Nubz

After updating my iPad2 to iOS8 my Logitech bluetooth keyboard stopped working. They can't connect with each other. Any way to solve this problem? Thanks. God bless.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.