Unable to connect to Netflix through Apple TV (ATV-ui62)

I can connect to Netflix through my iMac but unable to connect via ATV, any suggestions? I've done both hard and soft resets of ATV to no avail and rebooted router. I have a 3rd Generation ATV.

MacBook, OS X Mountain Lion (10.8.4)

Posted on Oct 12, 2014 11:49 PM

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8 replies

Oct 13, 2014 12:46 AM in response to R C-R

All I get is the message "We're unable to connect you to Netflix. Please try again later (ATV-ui62)". I don't even get to the logon screen. The DNS on the ATV is set to automatic, I've even tried hard-wiring it from the router but the same error message. I'm using a VPN to connect to Netflix as I work in Saudi Arabia. I've also tried changing the regions between Saudi Arabia-UK-USA but still nothing. When I connect to Netflix on my iMac there is no problem, it works perfectly.

Oct 13, 2014 5:22 PM in response to R C-R

I have the same issue, but I'm not using a VPN. I can also watch netflix on my Macbook Pro or on my iPad Air. If I try to Airplay netflix from my iPad to the AppleTV (2d gen) it will pop up a message saying an error has occurred, I can though, Airplay through my Macbook but only because I'm using the browser to stream the Netflix content.


Maybe it is the Geographical thing.


Any help is appreciated.

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Unable to connect to Netflix through Apple TV (ATV-ui62)

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