Q: Volume automatically gets muted

Hi vpamidi,

Thanks for visiting Apple Support Communities.

If your volume control is not behaving normally, I recommend the troubleshooting steps found in this article:

iPhone: No sound or distorted sound from speaker

• Ensure that there is nothing plugged in to the headset jack or the dock connector.
• If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
• Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
• If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
• If the iPhone is paired with a Bluetooth headset or car kit:
• Try turning off Bluetooth.
• If you experience difficulties with the Bluetooth feature, follow these troubleshooting steps.
• Restart the iPhone.
• If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
• If the issue is not resolved, please contact Apple Support.

The steps refer to the iPhone, but they also apply to troubleshooting an iPad.

Best Regards,

Jeremy

Hi Vinod,

Thank you for your reply.

Due to the nature of your issue, you may find more information by using another one of Apple's support resources -

https://getsupport.apple.com/GetproductgroupList.action.

All the best,

Jeremy