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Q: i Tunes cannot connect to i Tunes store. An unknow error have occurred 0x80090318

Hi I am having this problem for weeks:

 

iTunes cannot connect to i Tunes store. An unknow error have occurred 0x80090318

 

Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)

iTunes 11.4.0.18

QuickTime 7.7.5

FairPlay 2.6.16

Apple Application Support 3.0.6

iPod Updater Library 11.1f5

Apple Mobile Device 8.0.0.23

Apple Mobile Device Driver 1.65.0.0

Bonjour 3.0.0.10 (333.10)

Gracenote SDK 1.9.6.502

Gracenote MusicID 1.9.6.115

Gracenote Submit 1.9.6.143

Gracenote DSP 1.9.6.45


The current local date and time is 2014-10-13 22:33:41.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is not supported.

Core Media is supported.        
No external plug-ins installed.

iPodService 11.4.0.18 (x64) is currently running.

iTunesHelper 11.4.0.18 is currently running.

Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****

Network Adapter Information

DHCP Enabled: Yes

Lease Obtained: Mon Oct 13 22:25:56 2014

Lease Expires: Tue Oct 14 02:25:56 2014

Active Connection: LAN Connection

Connected: Yes

Online: Yes

Using Modem: No

Using LAN: Yes

Using Proxy: No

Firewall Information

Windows Firewall is on.

iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was unsuccessful.

The network connection timed out.

Basic connection to the store failed.

The network connection timed out.

Connection attempt to Gracenote server was successful.

The network connection timed out.

Last successful iTunes Store access was 2014-07-01 22:20:33.



  


Posted on Oct 13, 2014 7:39 AM

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Q: i Tunes cannot connect to i Tunes store. An unknow error have occurred 0x80090318

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