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IPhone 5 won't call or text at all.

I upgraded to the IOS 8.2 last week. It seemed to work fine. Now I cant receive or send text messages or receive or call out on the phone. The text message change the contact name to "No Name" and won't send out. When I try to call someone, i touch the name and it just doesn't do anything.

iPhone 5, iOS 8

Posted on Oct 13, 2014 6:29 AM

Reply
1 reply

Oct 14, 2014 1:03 PM in response to jarsiann

Hey jarsiann,



Thanks for the question. It sounds like you are experiencing issues with the cellular activation of your iPhone 5. To troubleshoot these issues, let’s follow the steps in this resource:


iPhone: Troubleshooting issues making or receiving calls

http://support.apple.com/kb/TS3406


Specifically, you’ll want to follow any steps that relate to the SIM card (if applicable) and your carrier (resetting network settings, contacting your carrier, restoring the phone).



Thanks,


Matt M.

IPhone 5 won't call or text at all.

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