System uptime in nanoseconds: 240728039

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Level 1

7 points

i can't start up my Mac after updated the system and have this message on the screen

MacBook Pro

Posted on Oct 13, 2014 7:15 PM

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Answer 1

Level 1

7 points

Model no. A1278 MacBook Pro

my daughter was updating the os software and the computer seems crashed. It couldn't start up.

There are a few message displayed on the grey screen:

panic (cpu 0 caller 0xffffff8030459241): " unable to find driver for this platform:\"ACPI\"...............

Debugger called: <panic>

Backtrace (CPU 0), Frame: Return Address

0xffffff80a9913de0 : 0xffffff803001d626

.............

BSD process name corresponding to current thread: Unknown

Mac OS Version

NOt yet set

Kernel version:

...........

SYstem uptime in nanoseconds: 240728039

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Answer 2

Level 10

362,007 points

You've had a kernel panic. Visit The XLab FAQs and read the FAQ on diagnosing kernel panics.

What happens when you try to turn it back on?

A suggestion: provide as much detailed information as possible. I don't know a thing about your problem or what is happening unless you tell me. 🙂

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Answer 3

Level 10

362,007 points

And exactly what model do you have? What did you update and what did you update it to? No mind readers here. 😁

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