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you are not helping me at alllllllllllllllll

you are not helping me at all i need to anser my question but forget it also my “Send reset security info email to [your rescue email address i for get it you should help meeeeeeeeeeeee

Posted on Oct 14, 2014 1:30 AM

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3 replies

Oct 15, 2014 11:41 AM in response to kolood

If you can't remember what you set your rescue email address to be then follow the instructions on the HT6170 page that you posted from :


If you can't reset your security questions

Contact Apple Support in either of these circumstances:

  • You don't see the link to send a reset email, which means you don't have a rescue address.
  • You see the link to send a reset email, but you don't have access to email at the rescue address.

A temporary support PIN isn't usually required, but Apple may ask you to generate a PIN if your identity needs to be verified.


When they've been reset you can then view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5620

Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

you are not helping me at alllllllllllllllll

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