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App store login

Hello,

So I have been logged out of my app store and every time i try to log in it keeps saying my card is declined. I have not purchased anything. i just want to get a free app

Posted on Oct 14, 2014 10:20 AM

Reply
1 reply

Oct 15, 2014 12:18 PM in response to niderfromrichmond

Hello niderfromrichmond,



You may need to update your billing information, as valid billing information is required in order to verify your account. Once valid billing information is provided, and the account verified, the billing information can be removed from your account.

If your payment method was declined, update your billing information. You might need to use a different payment method. When you update your billing information, remember to check these things:

  • Make sure your name and address match the information on file with your financial institution.
  • Use a payment account that's in good standing.


If there's a problem with a previous purchase, you'll see a message when you sign in to the store or try to make a purchase.

Pay an unpaid balance in the iTunes Store
http://support.apple.com/kb/HT6295


If you're using the iTunes Store or App Store for the first time


If you're using the store for the first time with an existing Apple ID, you must provide a payment method. After you create the account, you can change your payment information to None.

Why can’t I select None when I edit my Apple ID payment information?
http://support.apple.com/kb/TS5366




Cheers,

Allen

App store login

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