What you're seeing is correct, but you don't need to right-click, any click will suffice - with the iPod's name selected the main screen should change to display the iPod's current settings (even with a nice big illustration of your iPod!).
Headings down the side labelled "iPod" (listing the serial number etc.), "Version" (covering iPod software & updates), "Options" (how your iPod interacts with iTunes). Headings across the top of the screen labelled "Summary", "Music", "Podcasts" and so on. Are you not seeing that..?
