vans0603

Q: Why won't Maverick Install.  Meet all system requirements.

So, my 2009 MacBook Pro is running 10.7.5 (Lion), and meets the system requirements having 2 GB 667 MHz DDR2 SDRAM and the memory required.  It has an 2.33 GHz Intel Core Duo Processor. 

 

When I click "install" in the App Store it states, "OS X Mavericks cannot be installed on this computer," with "We could not complete your purchase," above.  When I click "learn more," it sends me to the system requirements page, thus why I explained my setup.  I verified and checked the stuff in Disk Utility and there were no issues.


I just got an iPhone 6 Plus and with running the newest iOS 8 it requires one to have Maverick or Yosemite, eventually, installed to access iCloud Drive, so I'd like to complete the update to my OSX.  Any ideas?

MacBook Pro, Mac OS X (10.7.5), Solid State HD, updated RAM

Posted on Oct 14, 2014 6:56 PM

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Q: Why won't Maverick Install.  Meet all system requirements.

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  • Helpful answers

  • by Kappy,

    Kappy Kappy Oct 14, 2014 7:01 PM in response to vans0603
    Level 10 (271,291 points)
    Desktops
    Oct 14, 2014 7:01 PM in response to vans0603

    Installer reports "OS X could not be installed on your computer" or "This disk cannot be used to start up your computer"

     

    I would do this first:

     

    Repair the Hard Drive and Permissions - Mavericks, Lion/Mountain Lion

     

    Boot to the Recovery HD:

     

    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.

     

    Repair

     

    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.

  • by Loner T,

    Loner T Loner T Oct 14, 2014 7:14 PM in response to vans0603
    Level 7 (24,115 points)
    Safari
    Oct 14, 2014 7:14 PM in response to vans0603

    vans0603 wrote:

     

    So, my 2009 MacBook Pro is running 10.7.5 (Lion), and meets the system requirements having 2 GB 667 MHz DDR2 SDRAM and the memory required.  It has an 2.33 GHz Intel Core Duo Processor.

    Can you provide the exact model based on this How to identify MacBook Pro models. I think you need a Core 2 Duo, not a Core Duo.

     

    MacBook Pro (Late 2006) - Technical Specifications - are you certain you have a 2009 model?

  • by stedman1,

    stedman1 stedman1 Oct 14, 2014 7:07 PM in response to vans0603
    Level 9 (73,818 points)
    Apple Watch
    Oct 14, 2014 7:07 PM in response to vans0603

    The only MacBook Pro to uses that processor is the Late '06 model, which would not qualify for Mavericks.

  • by vans0603,

    vans0603 vans0603 Oct 14, 2014 7:17 PM in response to Loner T
    Level 1 (0 points)
    Oct 14, 2014 7:17 PM in response to Loner T

    Sorry I made a typo…The computer is a Intel Core 2 Duo.

  • by Loner T,Helpful

    Loner T Loner T Oct 14, 2014 7:28 PM in response to vans0603
    Level 7 (24,115 points)
    Safari
    Oct 14, 2014 7:28 PM in response to vans0603

    No worries. . Can you please check About This Mac and verify the model?  You can also look at the System Report and post the MacbookPro x,y number, if you like.

  • by vans0603,

    vans0603 vans0603 Oct 14, 2014 7:52 PM in response to Loner T
    Level 1 (0 points)
    Oct 14, 2014 7:52 PM in response to Loner T

    Guess I was wrong again I checked what you said and it is a "late 2006" model.  Now it makes sense why it won't install.  Unfortunately, I just purchased this product and the seller claimed it to be a 2009 model (I had previously owned an early 2008 model and it looked similar so I was naive to the unibody transition in 2009) and I did not verify the truth of that claim.  My mistake, I still dig the computer, and Lion runs everything great, I guess now I would just wonder if there is any way I can install Maverick with an additional upgrade to something or if I'm stuck?

  • by Loner T,

    Loner T Loner T Oct 14, 2014 8:03 PM in response to vans0603
    Level 7 (24,115 points)
    Safari
    Oct 14, 2014 8:03 PM in response to vans0603

    You may be able to find reasonable deals on 2010 MBPs. I would not recommend 2011 MBPs. If you do not need heavy-duty graphics, a 13-in MBP would be a good acquisition.

     

    Is there a possibility of returning this one and getting your money back?

  • by vans0603,

    vans0603 vans0603 Oct 14, 2014 8:13 PM in response to Loner T
    Level 1 (0 points)
    Oct 14, 2014 8:13 PM in response to Loner T

    I got a pretty good deal on this one and I could try to take it to small claims or something since he mentions in writing, in the ad, that it was that model and actually already ran Maverick, lol.  I don't really care that much to go through all that, and I don't think the dude would just take it back either.  I will eventually upgrade to a new MBP, just wanted to know why my current comp isn't functioning as I was led to believe it should.  It's too bad that a computer with the system requirements seemingly meeting the standard isn't upgradable.  Planned Obsolescence is a horrible practice as well as false advertising, even if the former could be questioned in this case   Thanks for the help!