HT201365: Find My iPhone Activation Lock

Learn about Find My iPhone Activation Lock
harendrafromkarandeniya

Q: How can i unlock my i cloud lock? i have got password from my seller but it says wrong password. but i can log to i cloud from PC

How can i unlock my i cloud lock? i have got password from my seller but it says wrong password. but i can log to i cloud from PC

iPhone 4S, iOS 7.1

Posted on Oct 14, 2014 10:16 PM

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Q: How can i unlock my i cloud lock? i have got password from my seller but it says wrong password. but i can log to i cloud from PC

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  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Oct 14, 2014 11:53 PM in response to harendrafromkarandeniya
    Level 9 (78,283 points)
    iTunes
    Oct 14, 2014 11:53 PM in response to harendrafromkarandeniya

    If a second-hand iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see http://support.apple.com/kb/ts4515

     

    If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you.

     

    You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.