updat to v 8.0.2 all data is deleted !
after updating to ios v.7 v.8.0.2 for iphone 5s through itunes, all data is deleted. itunes automatically creates a copy of the upgrade? icloud is empty (
iPhone 5s, iOS 8
User profile for user:
jeremy_v
User level:
Community Specialist
Hi ludmila s,
Thanks for visiting Apple Support Communities.
If you updated your iPhone using iTunes, a backup of your data should have been created. This particular backup would not appear in iCloud though.
After updating, you are typically prompted to set up your device as new or restore from a backup. If your device was set up as new or a backup didn't restore, I recommend trying to restore from the iTunes backup using these steps:
If you have a new iOS device, or if you need to restore your device to resolve an issue, use these steps:
- Connect your iOS device to the computer that has your backup.
- Install the latest version of iTunes.
- Choose File > Devices > Restore from Back up.
If you're using iTunes 10.7 or earlier, right-click the device and choose Restore from Backup. iTunes and iOS don't support installing backups of later versions of iOS onto devices that are using earlier versions of iOS.
From:
Back up and restore your iOS device with iCloud or iTunes
Best Regards,
Jeremy