Q: How to use fingerprint for Apple Store

I've read that the fingerprint technology could be used to confirm your identity when accessing the Apple Store. However, whenever I want to download an app it ALWAYS asks for my Apple password. I have never been able to just use my fingerprint. Is this supposed to work? If so, how do I enable it?

I'm using it successfully to unlock the phone.

Thanks

null, Windows 7, also Windows 8

Posted on Oct 15, 2014 5:16 AM

I have this question too

Q: How to use fingerprint for Apple Store

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by Briansyddall,

Briansyddall Oct 15, 2014 5:41 AM in response to chall3809
Level 6 (9,380 points)

Apple Watch

Oct 15, 2014 5:41 AM in response to chall3809

In settings go to Touch ID use touch for iPhone unlock & ITunes & Apps store Make sure they are both set to on Green. Bsydd uk
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by chall3809,

chall3809 Oct 15, 2014 6:05 AM in response to Briansyddall
Level 1 (2 points)

Oct 15, 2014 6:05 AM in response to Briansyddall

I had them both set to Green. I'm still asked for password when accessing the Store.
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by anypats,

anypats Oct 15, 2014 1:29 PM in response to chall3809
Level 4 (1,791 points)

Oct 15, 2014 1:29 PM in response to chall3809

Try turning both Touch ID options off. Restart your iPhone then turn them back on.
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by ChrisJ4203,

ChrisJ4203 Oct 15, 2014 1:38 PM in response to chall3809
Level 9 (59,931 points)

iPhone

Oct 15, 2014 1:38 PM in response to chall3809

Check this support document Using Touch ID on iPhone for help. See this section. Using Touch ID for iTunes Store, App Store, and iBooks Store purchases
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by Briansyddall,

Briansyddall Oct 15, 2014 2:13 PM in response to Briansyddall
Level 6 (9,380 points)

Apple Watch

Oct 15, 2014 2:13 PM in response to Briansyddall

Try and sign out of your iTunes account then sign back in again this may activate Finger print sign in for ITunes are you running iOS 8.0.2 Bsydd uk
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Q: How to use fingerprint for Apple Store

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by Briansyddall,

by chall3809,

by anypats,

by ChrisJ4203,

by Briansyddall,

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