You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

System and System Interrupts- high cpu utilization

Hi,
I have got a problem with my recent windows 8.1 installation.
Immediatly after instalation two tasks has high CPU usage: "System interrupts" and "System".


I've installed Windows on macs many times and it is the first time i have this problem.

I've tried updating Windows, updating drivers, reinstalling a whole bootcamp package from Apple website- it doesn't work.

Same thing occured on Windows 7.


Maybe it is important that I've used developer preview of Yosemite (which updates EFI), and then I've reinstalled Mac to Mavericks.
Hardware: Macbook Pro Retina 13" Late 2013 / i5 / 8G



User uploaded file

MacBook Pro (Retina, 13-inch, Late 2013), Windows 8, 8.1 update 1

Posted on Oct 15, 2014 6:32 AM

Reply
196 replies

Feb 10, 2015 5:01 PM in response to kondratk

For what it's worth, I had a similar problem of high system interrupts in Windows 8.1 in bootcamp, happens regardless of OSX version. In my case it only happens after plugging in the thunderbolt-to-dvi connector for external monitor, on my MBP retina late 2013. The fix that worked for me was to install the latest graphics drivers from Intel for Haswell CPU, from https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23162

Mar 8, 2015 7:38 AM in response to kondratk

Thank you very much, luckily the sleep/resume workaround is ok for me!

However, my EFI is not updated, I can see that most of you say that with B14 the issue is now, I have B11 and can confirm with this update it is still present. I haven't been able to update from 10.10 because I initially had 10.10, took it to the Apple store where they replaced the SSD and got it back with 10.10.2 but no EFI update. If I check for updates it says no updates found

What can I do? My main usage of the Macbook is Windows (it has always been) and I cannot be thinking of sleeping/resuming every single time.

Thank you 🙂




My MBP is a rMBP 13" i5 / 8GB / 128GB SSD Mid-2014

Boot rom: MBP111.0138.B11

Mar 17, 2015 1:18 PM in response to a4840639

I have the same problems as a4840649. I have a nifty card which disappears when bootcamp (Windows 8.1) goes to sleep. Also I still struggle with the system and system interrupts cpu usage despite being on B14 (hovers around 20 to 25% during idle).


Thankfully I don't use Bootcamp very often and the sleep workaround still sorts out the high cpu usage issue.


User uploaded file

Mar 17, 2015 5:44 PM in response to areeb

I have the same issue as everyone here. I'm running Windows 7 Professional 64-bit on my MacBook Pro 15" (Late 2013) model with Intel Iris Pro 5200 graphics. I am fully updated to the latest version of Yosemite (10.10.2) and there are currently no other updates for the system. I am also running on Boot ROM Version: MBP112.0138.B14 as others have noted. As soon as I boot into Windows 7 my CPU is at a constant minimum of 12% utilization and one of the cores (or threads?) is showing as being fully maxed in Task Manager. The only solution that works for me is to put Windows 7 to sleep then wake it back up.


I have verified that it is either the Intel graphics driver or something closely related to the driver. After uninstalling the graphics driver, the CPU acts normally. But as soon as I install the graphics driver (either the Apple provided one and the latest one from Intel) the CPU jumps back up to high utilization.


I'm not sure where else to go with this, Intel says to talk to Apple but Apple doesn't seem to have any kind of fix. Putting my PC to sleep isn't ideal for me and has been causing all kinds of weird problems. Sometimes, upon waking, various background processes will have stopped working at the PC won't function as normal. For example, often the Bootcamp software will stop working and I am unable to change the brightness of the display or keys. On some occasions, Windows will just completely crash and my MacBook will reboot.


I use both OS X and Windows frequently so this issue is cumbersome for me. I have never had so many issues with an OS until I bought this MacBook. Hopefully there is a fix soon.

Mar 20, 2015 4:22 AM in response to kondratk

Yep, just noticed this a couple of days ago on my 2013 15.4" MacBook Pro. CPU running at around 20% in Windows 7. At first I thought it was an errant process but appears to be Kernel System Interrupts. Only appears to have happened since I updated OSX recently.


The laptop gets hot to the touch around the magsafe socket / Esc -> F4 keys if I don't do this.


The hibernate / close lid / awake fix works for me every time. Waiting for permanent fix as I also flip frequently between Windows 7 and OSX through the working day.

System and System Interrupts- high cpu utilization

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.