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System and System Interrupts- high cpu utilization

Hi,
I have got a problem with my recent windows 8.1 installation.
Immediatly after instalation two tasks has high CPU usage: "System interrupts" and "System".


I've installed Windows on macs many times and it is the first time i have this problem.

I've tried updating Windows, updating drivers, reinstalling a whole bootcamp package from Apple website- it doesn't work.

Same thing occured on Windows 7.


Maybe it is important that I've used developer preview of Yosemite (which updates EFI), and then I've reinstalled Mac to Mavericks.
Hardware: Macbook Pro Retina 13" Late 2013 / i5 / 8G



User uploaded file

MacBook Pro (Retina, 13-inch, Late 2013), Windows 8, 8.1 update 1

Posted on Oct 15, 2014 6:32 AM

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196 replies

Oct 21, 2014 11:35 AM in response to Lazarus1983

The site where I found this suggestion is here (had to dig through History on Mobile Safari on my iPhone to find it! ^_^):

https://social.technet.microsoft.com/Forums/en-US/939a0467-28e1-494c-b609-d1a81c 20886d/system-interrupts-making-w10-x86-unusable?forum=WinPreview2014Setup

(Scroll down to entries by: ShotSkydiver Starbucks Co.)


It would seem the issue does stem from something with the graphics sub-system, as this forum thread also describes (fixing the issue temporarily by "disabling transparency"):

https://airmail.tenderapp.com/help/discussions/airmail-beta-259/46-windowserver- 40-cpu-os-x-yosemite-becomes-sluggish


I also had an "Intel Corporation - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3 - Intel(R) Iris(TM) Graphics 5100" Windows Update driver update install today, hoping this would fix the issue, but alas it didn't. However, I was at normal CPU usage before installing the driver (thanks to "Sleep" trick mentioned before), and then back at high CPU usage after the driver was installed (didn't make me reboot the system). Another Sleep cycle brought me back down to normal usage rates, but it would seem something with the Yosemite update (likely some update to the system EFI/BIOS [I know the retinas don't use "BIOS" but some people might not know what EFI is yet...]) likely mucked up something with the graphics in Windows boot-camp.


Anyone specific in Apple Engineering that this should be reported to?

Oct 22, 2014 5:01 AM in response to kondratk

Welp, chatted to Apple.


Was advised Apple will not assist with downgrading EFI, refused to acknowledge any issue I'm having, then referred myself to Microsoft.


A clean install of Windows 8.1 + The provided bootcamp drivers = the issue straight away.

How is this a Microsoft Issue. If it's not within OS X, they will not help.


Is the only option to wait for some updated Intel 5100 driver?


Might just be in the market for a Surface Pro 3 now....

Oct 22, 2014 10:04 AM in response to Thart93

Well then its just luck if we get a fix or not?


Thats not true, is it? Somebody has to fix it.


I can't believe that Apple or MS aren't still aware of this problem. Up to now three machines (two of my own and one of a friend) have this annoying issue running Windows 8.1 via Bootcamp.


If i´ve the time this evening, i´ll test it once again with a fresh and clean Windows 7 Installation.


If there´s no fix in the foreseeable future, i´ll have to switch back to a native Windows Notebook 😟

Oct 24, 2014 12:23 AM in response to Lazarus1983

Hi;


For what it's worth, I'm seeing the same thing on the new Mac Mini (2.6Ghz standard configuration, Yosemite as standard) with Windows 7 Home Premium 64-bit. I'm given to understand that the Minis are essentially just MacBook Pros internally, anyway.


For me, it tends to clear up after a reboot, but comes back again after a wake from sleep (or intermittently).


(I'm also seeing a number of other issues - audio/networking not working when waking from sleep - but I assume these are unrelated).


I'll keep an eye on this thread and let you know if I find anything...

Oct 24, 2014 4:01 AM in response to robhauge

Hi,


i´ve researched the Internet and what i´ve found doesn't make me happy...


It seems, that not only our Macs have this issue. The Surface 3 Pro seems to have this problem since July. No fix yet and its the end of October.


I also found a report with the same issue on a HP-Notebook.


http://answers.microsoft.com/en-us/surface/forum/surfpro3-surfusingpro/surface-p ro-3-high-cpu-load-when-idle-high-sysytem/d17d1332-3c00-402d-9f15-fecee27d1c45


http://www.borncity.com/blog/2014/08/06/windows-8-1-hohe-cpu-last-durch-systemun terbrechungen/


This evening i´ll contact Apple Support and ask for help. We will see....

System and System Interrupts- high cpu utilization

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