kondratk

Q: System and System Interrupts- high cpu utilization

Hi,
I have got a problem with my recent windows 8.1 installation.
Immediatly after instalation two tasks has high CPU usage: "System interrupts" and "System".

 

I've installed Windows on macs many times and it is the first time i have this problem.

I've tried updating Windows, updating drivers, reinstalling a whole bootcamp package from Apple website- it doesn't work.

Same thing occured on Windows 7.

 

Maybe it is important that I've used developer preview of Yosemite (which updates EFI), and then I've reinstalled Mac to Mavericks.
Hardware: Macbook Pro Retina 13" Late 2013 / i5 / 8G

 

 

Capture.PNG

MacBook Pro (Retina, 13-inch, Late 2013), Windows 8, 8.1 update 1

Posted on Oct 15, 2014 6:32 AM

Close

Q: System and System Interrupts- high cpu utilization

  • All replies
  • Helpful answers

first Previous Page 7 of 14 last Next
  • by Lazarus1983,

    Lazarus1983 Lazarus1983 Dec 11, 2014 6:21 AM in response to nsylvester
    Level 1 (0 points)
    Dec 11, 2014 6:21 AM in response to nsylvester

    Haven't found any fix yet, but i´m hoping that Apple will help us with this issue soon.

     

    I´m still thinking, that this is the best laptop on the marked, but this problem is simply annoying

  • by appplewinnn,

    appplewinnn appplewinnn Dec 11, 2014 7:18 AM in response to Lazarus1983
    Level 1 (0 points)
    Dec 11, 2014 7:18 AM in response to Lazarus1983

    completely agree

  • by Joerg Wirtgen,

    Joerg Wirtgen Joerg Wirtgen Dec 11, 2014 4:26 PM in response to kondratk
    Level 1 (0 points)
    Dec 11, 2014 4:26 PM in response to kondratk

    Same problem here, also with an older Intel driver.

     

    I use 3496 because this is the last driver which can use the MST mode on the Dell 4K 24" Display, so I can use it with 60 Hz on the MacBook Pro 13" Retina Mid-2013. The older drivers have this collage-swap-bug, the newer drivers don't support MST well. Just tried the actual 3960, but it showes only 1 of the 2 virtual monitors of the Dell.

     

    And yes, could be that the problem started with Yosemite update.

     

    This is my first Apple experience, and from what I see in the last months, I could stay with Lenovo, Dell & Co ;-)

  • by SoundChaos,

    SoundChaos SoundChaos Dec 13, 2014 2:50 AM in response to kondratk
    Level 1 (4 points)
    Mac OS X
    Dec 13, 2014 2:50 AM in response to kondratk

    Also having same issue since upgrading to Yosemite. Currently on latest release. Issue happened on my Windows 7 Ultimate install and Windows 8.1 install both before and after installing bootcamp drivers and software to windows.

    Putting windows to sleep and waking it back up is working as a temporary fix.

    Filled out a consumer feedback bug report through apple.

     

    MacBook Air mid 2013. i7, 8gb, 128gb.

  • by celikkoseoglu,

    celikkoseoglu celikkoseoglu Dec 16, 2014 11:24 AM in response to kondratk
    Level 1 (0 points)
    Dec 16, 2014 11:24 AM in response to kondratk

    I'm affected too. %25 CPU usage while idling.
    OSX Yosemite 10.10.1 / Windows 8.1 Pro x64 Bootcamp 5.1
    Macbook Air Mid-2013, i5, 8GB, 256GB

  • by buckeye351,

    buckeye351 buckeye351 Dec 16, 2014 11:28 AM in response to nsylvester
    Level 1 (5 points)
    Mac OS X
    Dec 16, 2014 11:28 AM in response to nsylvester

    I have submitted a bug report on https://bugreport.apple.com/ and they recently closed mine due to a duplicate report. The original bug report ID is 18822589 but I cannot see any other bug reports excepts the ones I have submitted. Can someone with a Developer account check #18822589 and let us know the progress?

  • by MCSHIZ,

    MCSHIZ MCSHIZ Dec 18, 2014 3:16 AM in response to kondratk
    Level 1 (0 points)
    Dec 18, 2014 3:16 AM in response to kondratk

    This is honestly a joke, how has Apple not fixed this yet...

    The tip to enable fast boot is an almost perfect workaround but still, I can't use the restart function without the problem re-appearing.

     

    I love the build of this computer, it's perfect.

    OS X however, is not. Hence why I run Windows.

     

    If I knew Apple could effectively break the way Windows functions before I bought this rMBP....I honestly would have just purchased a Surface Pro 3.

  • by aaleexh,

    aaleexh aaleexh Dec 18, 2014 7:52 AM in response to MCSHIZ
    Level 1 (0 points)
    Dec 18, 2014 7:52 AM in response to MCSHIZ

    I agree, this is ********.

  • by Zhyrnov,

    Zhyrnov Zhyrnov Dec 19, 2014 12:46 AM in response to kondratk
    Level 1 (10 points)
    Dec 19, 2014 12:46 AM in response to kondratk

    Have exactly the same problem with MacBook Pro 13 Late 2013 Retina on Windows 8.1. It seems that all Macs with Intel Haswell cpu and Intel Iris graphics are affected.

    Could it be because of outdated Intel MEI firmware version? I just checked mine, it is v9.5.3.1526:

    mefw.png

    Whereas the latest Intel ME firmware for this chipset is 9.5.41.1904:

    mefirmnew.png

  • by Zhyrnov,

    Zhyrnov Zhyrnov Dec 19, 2014 12:56 AM in response to kondratk
    Level 1 (10 points)
    Dec 19, 2014 12:56 AM in response to kondratk

    Has anyone tried to update Intel ME firmware on a Macbook?

  • by celikkoseoglu,

    celikkoseoglu celikkoseoglu Dec 20, 2014 8:00 AM in response to kondratk
    Level 1 (0 points)
    Dec 20, 2014 8:00 AM in response to kondratk

    Still haven't found a fix. What could be other causes of this issue?

  • by Tony Saved,

    Tony Saved Tony Saved Dec 21, 2014 4:51 PM in response to kondratk
    Level 1 (0 points)
    Dec 21, 2014 4:51 PM in response to kondratk

    I have been experiencing the same issue (Interrupts process eating up to 30-40 % of the CPU) on a much older MacBook Pro than yours, since I installed Windows 7 using Bootcamp two days ago.

    InterruptsMBP132010.PNG

     

    My machine is a 2010 MacBook Pro 13" with an ancient Core 2 Duo 2.4 GHz, running Yosemite 10.10.1.

    I hadn't been using Bootcamp for a long time up to now. The last time that I used Bootcamp was under OS X Lion and I hadn't experienced any sort of problem.

  • by parry_pb,

    parry_pb parry_pb Dec 22, 2014 6:15 PM in response to kondratk
    Level 2 (290 points)
    Dec 22, 2014 6:15 PM in response to kondratk

    This same issue happens with Linux on the 13" Air as well. The kworker kernel process, which is kind of an equivalent to the System/System Interrupts part in Windows goes for a indefinite spin using 40-45% CPU. The solution people came out with when using Linux was to disable the "gpe66" interrupt using Linux sysfs facility.

     

    I have tried that in Linux and disabling that interrupt doesn't really have any side effects and it fixes the problem. For Windows I don't know if something similar exists - since Apple is being so lazy about this, someone might have to write a Windows driver that disables this interrupt.

  • by q.lee,

    q.lee q.lee Dec 25, 2014 5:38 AM in response to kondratk
    Level 1 (10 points)
    Dec 25, 2014 5:38 AM in response to kondratk

    It is disappointed that the current symptoms is still not fixed since first report

  • by Reverse_Parn,

    Reverse_Parn Reverse_Parn Dec 28, 2014 3:36 AM in response to kondratk
    Level 2 (210 points)
    Dec 28, 2014 3:36 AM in response to kondratk

    Just got a new Macbook Pro for Christmas and this is the only issue I have.  Here's what I do for now:

     

    1. Added Task Manager to Startup. Then I run a link to "psshutdown" on my desktop to put the PC in sleep after it boots, then wake it immediately. As others have shown, System Interrupt and System go back to normal instead of running at 20-30%.

     

    2. Sometimes when I plug in a HDMI connection I notice these tasks taking 20-30% again, so I do the sleep/wake routine again to fix it. Takes a few seconds, but it's worth it to not lose 30% of my CPU power. I've used the PC for hours, and it's usually only after booting up that I have to do sleep/wake.

     

    Obviously the ACPI or firmware update with Yosemite or something is reading an unexpected value, and Windows relentlessly tries to read the value. After sleep/wake, the value is either reset or readable, and the problem goes away.

     

    Hope they fix it soon!  Babysitting this issue is a bit annoying.  I have no issues in Yosemite's Activity Monitor, this is only in Windows 8.1, fresh install, updated or not with Windows Update (including the Intel updates).

first Previous Page 7 of 14 last Next