-
All replies
-
Helpful answers
-
Oct 16, 2014 1:22 PM in response to Leannakerby alex_h1,Hello Leannaker,
Thanks for using Apple Support Communities.
I see from your post that you are receiving error 4005 when trying to restore your iPhone in iTunes. Since you have already tried using another USB cable, restarted the computer, and updated the software, the other option remaining before needing to contact Apple for support is to restore the device on another computer.
- Install the latest version of iTunes.
- Restart your computer.
- Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
- Restore using another USB cable.
- Restore your device on another computer.
If you continue to see error 4005, 4013, or 4014 when you restore your device,contact Apple for support.
iOS: Restore errors 4005, 4013, and 4014
Cheers,
Alex H.
