hi.i have a problem to restore my backup.i had IOS 7.1.2 and updated it to 8.0.2 and before it i taked a backup from my iphone.when im going to restore my backup it sayed my to enter the password.i dont have a password or maybe fogot it.can i change or delete it? please help me to solve this problem.thanks🙂
iPhone 5s, iOS 8
Hello anm.s,
Thanks for using Apple Support Communities.
From your post I see that you're being prompted to enter a password when restoring from an iTunes backup. This indicates you enabled the secure backup option, and assigned a password to protect your iPhone backups in iTunes. If you do not know your password, then please see the article below for recovering it.
iOS: Troubleshooting encrypted backups
Take care,
Alex H.
can't restore backup
