iphone 6 plus stuck in recovery mode

Hello


I wanted to restore my fairly new 6plus to "as new" as i found that when i originally restored from backup battery life wasn't the greatest.

I followed all the necessary steps and when i hit restore in iTunes, it started searching for iPhone and remained there.


I tried all methods of holding down home and power button etc. but still nothing


Can anyone offer any advise as yo how i can fix this or do i need to take it in to apple.


Thank you

iPhone 6 Plus, iOS 8

Posted on Oct 15, 2014 6:38 PM

Reply
7 replies

Oct 17, 2014 8:53 AM in response to NikoGiannops

Hello NikoGiannops,


Thanks for using Apple Support Communities.


From your post I see that you're having difficulty with putting your iPhone into recovery mode. I'd like you to make sure that you are following the correct procedure to do this process by following the directions in the article below.


If you can't update or restore your iPhone, iPad, or iPod touch


Take care,

Alex H.

Apr 3, 2015 1:33 AM in response to NikoGiannops

While trying to update my IPhone 6 Plus to IOS 8 through iTunes the file became corrupt my IPhone was stuck on recovery mode. I had tried everything but nothing seemed to worked. I gave up and decided to call apple for help, they had me on hold for about 20 minutes. While waiting I had found the program Reiboot and it saved my IPhone (I was still on hold). If none of the things mentioned before me work for you do the following

1) Go to http://www.tenorshare.com/product/reiboot.html

2) Download reiboot for Mac/PC depending on your preference.

3) Install then run the program.

4) Connect your IPhone/IPad/IPod then click exit recovery and it should return you device back to how it was before you tried to update.

NOTE:If you want to try updating again do it through your device it worked out for me.

Dec 1, 2016 5:01 PM in response to NikoGiannops

My iPhone 6 was stuck in recovery mode (connect to itunes screen - itunes logo with iphone cable), this was due to updating to iOs 10 via wifi and then battery going dead!


iTunes recognised the iPhone, selecting Update or Restore would end in error.


First try softwarw such as ReiBoot, wondershare, iReb


Here was my solution after days of attempts:


- Download IPSW software from 3rd party website, latest version for your iPhone should do as you will not be able to recover data on phone. You will be able to sync from iTunes backup later

- Place this file in C:\Users\**YOURUSERNAME**\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates

- Return to iTunes and connect iPhone

- Put iPhone into DFU mode (google method) - iTunes should still have iPhone recognised

- Shift click Restore and then select the IPSW file

- This should now being Restore process and your iPhone should work after this


If this does not work or this ends after timeout/15mins:

Disable firewall/spyware

Ensure iTunes is latest version

Try another PC/Laptop which is faster - This is the method which eventually worked for me!!


I then synced the app data from my iTunes, which was 3 weeks old. You will then have to allow your iPhone to download the actually apps seperately as backup only saves app Data.


p.s. This shows backup your iphone weekly minimum and you will have no issues incase your iPhone is bricked!!

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iphone 6 plus stuck in recovery mode

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