Naj16
Level 1 (7 points)

Q: IPhone 6 Plus is dead its not turning on

My brand new iphone 6 plus has died on me, its been 3 days its not switching on.

The battery was full when it just died I havent even used the phone that much and is always kept

in a safe place.

 

I have attempted everything in turning it on but nothing seems to work from the home button to the

Power button.

 

I spent £700 on a faulty phone which hasnt even lasted me 1 month im so annoyed.

 

the phone is dead .....l thats the quality of new iphones im so upset, no phone and all

that money I wasted.

 

please help or advice if you can, thank you

iPhone 6 Plus, iOS 8, brand new iphone 6 plus

Posted on Oct 16, 2014 5:03 AM

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Naj16

Q: IPhone 6 Plus is dead its not turning on

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  • Helpful answers

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  • by FoolTheViking,

    FoolTheViking FoolTheViking Mar 29, 2016 11:45 AM in response to ShafNZ
    Level 1 (4 points)
    Mar 29, 2016 11:45 AM in response to ShafNZ

    This fixed it! Saved me tons of time and frustration!!

  • by shayhals,

    shayhals shayhals Apr 2, 2016 10:32 AM in response to ShafNZ
    Level 1 (4 points)
    Apr 2, 2016 10:32 AM in response to ShafNZ

    what is a sleep mode button

  • by FoolTheViking,

    FoolTheViking FoolTheViking Apr 2, 2016 10:54 AM in response to shayhals
    Level 1 (4 points)
    Apr 2, 2016 10:54 AM in response to shayhals

    Upper right button on your iphone, and center face button (round) Hold down approximately 15 seconds, and the apple icon will appear. Wait for it to sequence on as it will take longer than normal boot up

  • by kfsail,

    kfsail kfsail Apr 4, 2016 4:16 AM in response to Naj16
    Level 1 (8 points)
    iPod
    Apr 4, 2016 4:16 AM in response to Naj16

    My Iphone 6 died as well. It started with a batter issue where it would die at 50% charge. That got worse over about 6 months. I tried to do the latest ios update 2 weeks ago and my phone stopped working and froze on a white screen. I spent an hour at the Apple store,  and they were very sorry that my phone had internal damage that could not be fixed. They only offered to sell me another phone. I am very angry at their lack of support for the expensive products that they sell. Kim

  • by lizapunk4eva,

    lizapunk4eva lizapunk4eva Apr 9, 2016 11:35 PM in response to Naj16
    Level 1 (4 points)
    Apr 9, 2016 11:35 PM in response to Naj16

    When you charge your iPhone and don't even get an apple logo. When you have tried to hold on to home and power for ten seconds and nothing works? Then it's your logic board and if you are within the year apple will replace your phone for free. For some reason a lot of the iPhones 6-6s have been having a failure on the logic board. DONT OPEN THE IPHONE! YOU VOID THE WARRANTY

  • by glenmcc,

    glenmcc glenmcc May 8, 2016 11:24 PM in response to lizapunk4eva
    Level 1 (12 points)
    iPhone
    May 8, 2016 11:24 PM in response to lizapunk4eva

    My brand new phone 6 has gone completely black and unresponsive. Could failure of the logic board be the issue? Im worried that for some reason it could be water damage even though I have not dropped the phone in water or have gotten it wet. I checked the LCI in the sim card slot and it is white, not red.

  • by jowilliam,

    jowilliam jowilliam May 17, 2016 6:34 PM in response to fmltwice
    Level 1 (4 points)
    May 17, 2016 6:34 PM in response to fmltwice

    thank you so much it worked :-)

  • by Chris CA,

    Chris CA Chris CA May 17, 2016 6:45 PM in response to glenmcc
    Level 9 (79,577 points)
    iPhone
    May 17, 2016 6:45 PM in response to glenmcc

    glenmcc wrote:

     

    My brand new phone 6 has gone completely black and unresponsive. Could failure of the logic board be the issue? Im worried that for some reason it could be water damage even though I have not dropped the phone in water or have gotten it wet. I checked the LCI in the sim card slot and it is white, not red.

    Take it into an Apple Store.

  • by nartopawala,

    nartopawala nartopawala Jun 1, 2016 4:35 PM in response to Prodim
    Level 1 (4 points)
    Jun 1, 2016 4:35 PM in response to Prodim

    press lock and home batan one time  untell he is start 

    i hope  your  mobile is  trouning  on  

  • by craigcowien ,

    craigcowien craigcowien Jul 31, 2016 4:39 PM in response to ShafNZ
    Level 1 (4 points)
    Jul 31, 2016 4:39 PM in response to ShafNZ

    Thanks

  • by KrishPract,

    KrishPract KrishPract Aug 1, 2016 2:55 AM in response to ShafNZ
    Level 1 (4 points)
    Aug 1, 2016 2:55 AM in response to ShafNZ

    Thanks it worked

  • by AppleProd_Help,

    AppleProd_Help AppleProd_Help Aug 15, 2016 7:52 AM in response to Naj16
    Level 1 (4 points)
    Aug 15, 2016 7:52 AM in response to Naj16

    Same no power problem with iPhone 6 plus 128GB after 18 months with no water and no physical damages.  Take to apple "genius?" bar and the answer was to purchase the after warranty phone.  Almost one thousand dollar phone built to last less than two years and it seems my problem is not unique.  Some responds from Apple would be nice. Disappointed!!!

  • by Chris CA,

    Chris CA Chris CA Aug 15, 2016 12:56 PM in response to AppleProd_Help
    Level 9 (79,577 points)
    iPhone
    Aug 15, 2016 12:56 PM in response to AppleProd_Help

    AppleProd_Help wrote:

    Almost one thousand dollar phone built to last less than two years and it seems my problem is not unique

    Yeah, it's fairly unique.

    Some responds from Apple would be nice. Disappointed!!!

    Apple won't respond here (except maybe to tell you to take it to a Genius bar). These are user to user forums.

  • by Iblanchford,

    Iblanchford Iblanchford Aug 18, 2016 6:10 AM in response to ShafNZ
    Level 1 (4 points)
    Aug 18, 2016 6:10 AM in response to ShafNZ

    Whoever you are, wherever you are from, you are a legend! Thought I lost all photos of the first 7 months of my daughters life and your simple advice saved me a massive heart attack!

     

    Backing up my phone as we speak.

  • by Chris CA,

    Chris CA Chris CA Aug 18, 2016 6:20 AM in response to Iblanchford
    Level 9 (79,577 points)
    iPhone
    Aug 18, 2016 6:20 AM in response to Iblanchford

    Iblanchford wrote:

     

    Whoever you are, wherever you are from, you are a legend! Thought I lost all photos of the first 7 months of my daughters life and your simple advice saved me a massive heart attack!

     

    Backing up my phone as we speak.

    You are also syncing the photos to your computer, correct?

    Then backing up your computer regularly, correct?

     

    You are not just relying on a backup of the iPhone for pix?

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