Naj16

Q: IPhone 6 Plus is dead its not turning on

My brand new iphone 6 plus has died on me, its been 3 days its not switching on.

The battery was full when it just died I havent even used the phone that much and is always kept

in a safe place.

 

I have attempted everything in turning it on but nothing seems to work from the home button to the

Power button.

 

I spent £700 on a faulty phone which hasnt even lasted me 1 month im so annoyed.

 

the phone is dead .....l thats the quality of new iphones im so upset, no phone and all

that money I wasted.

 

please help or advice if you can, thank you

iPhone 6 Plus, iOS 8, brand new iphone 6 plus

Posted on Oct 16, 2014 5:03 AM

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Q: IPhone 6 Plus is dead its not turning on

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  • by complex11,

    complex11 complex11 Jan 1, 2015 2:33 PM in response to complex11
    Level 1 (0 points)
    Jan 1, 2015 2:33 PM in response to complex11

    Since I had this problem everytime the phone rebooted the screen would, during the startup phase, turn Red and scroll as if affected by interference. Took it back the Apple store. Hardware issues. They replaced the phone. New one so far is working fine.

  • by complex11,

    complex11 complex11 Jan 1, 2015 2:36 PM in response to MeisterEder
    Level 1 (0 points)
    Jan 1, 2015 2:36 PM in response to MeisterEder

    take it to an Apple store and have them check it out. They had to replace mine. See my posts in this thread above.

  • by KayeLayos09,

    KayeLayos09 KayeLayos09 Jan 5, 2015 6:17 PM in response to ShafNZ
    Level 1 (0 points)
    Jan 5, 2015 6:17 PM in response to ShafNZ

    I Have a question guys what if my iPhone 6plus has a pixel lines at the right side of my screen? do you guys experience this too. I need help  because on January 4,2015 I saw that my phone has those lines. I Want to get rid of those lines on my screen. I hope you guys help me and others who are experiencing this problem. Thank you I hope you guys find a solution for this problem.image.jpg

  • by Kimmykld,

    Kimmykld Kimmykld Jan 8, 2015 6:48 PM in response to CoffeeFan2
    Level 1 (0 points)
    Jan 8, 2015 6:48 PM in response to CoffeeFan2

    Holding down the ON button and the home key at the same time worked for me too…and I didn't have to restore anything.  Thanks for the help.

  • by venubk,

    venubk venubk Jan 11, 2015 8:19 AM in response to Marti5kl
    Level 1 (0 points)
    Jan 11, 2015 8:19 AM in response to Marti5kl

    Hi, i had same problem, 'Holding the Wake/Sleep button and the Home button together for 10 seconds' solved the problem. Thanks

  • by Briansyddall,

    Briansyddall Briansyddall Jan 11, 2015 8:33 AM in response to Naj16
    Level 6 (8,753 points)
    Apple Watch
    Jan 11, 2015 8:33 AM in response to Naj16

    Hi This is not your problem just Return tomorrow for replacement from place of purchase. If its Apple Store make an Appointment. Cheers Brian Ps had same problem with iphone 5S it was dead just replaced no problems  for a year now.

  • by jackfromelysian fields,

    jackfromelysian fields jackfromelysian fields Jan 11, 2015 9:14 AM in response to Briansyddall
    Level 1 (5 points)
    Jan 11, 2015 9:14 AM in response to Briansyddall

    Hey everybody.... problem solved.  Phone replaced.  All is well.  thanks for all of the replies!

    jack

  • by o1sowise,

    o1sowise o1sowise Jan 18, 2015 1:53 PM in response to ganroc
    Level 1 (4 points)
    Mac OS X
    Jan 18, 2015 1:53 PM in response to ganroc

    Whew.

    Thank you ganroc!

  • by Bragi1,

    Bragi1 Bragi1 Jan 26, 2015 8:59 AM in response to CoffeeFan2
    Level 1 (0 points)
    Jan 26, 2015 8:59 AM in response to CoffeeFan2

    Thank you so much for posting this. My iphone suddenly turned off on my commute this morning and I couldn't get it to turn back on. Holding down both buttons did the trick!

  • by RazoR65,

    RazoR65 RazoR65 Jan 26, 2015 9:11 AM in response to Naj16
    Level 1 (25 points)
    Jan 26, 2015 9:11 AM in response to Naj16

    Possible reasons/troubleshooting:

     

    1. Hard-reset, by holding sleep/wake and homebutton BOTH for 5 seconds.

    2. Restore via iTunes in recovery mode.

    3. This also could be a hardware issue. Maybe a Display error, a battery problem or an issue with the ambient light sensor, beneath the camera.

    Remove cover/foil from device and clean the small dot beside the camera with glass-politure.

    4. If it is still not working call AppleCare or visit Apple Retail Store because device is defective and needs service.

     

    Charly

  • by sadwithiphone,

    sadwithiphone sadwithiphone Jan 28, 2015 4:56 PM in response to Naj16
    Level 1 (2 points)
    Jan 28, 2015 4:56 PM in response to Naj16

    I hope someone could help me to get my date back up.....I am so sad with my dead 2 month old iphone 6.

    my iphone6 is dead with black and blank screen, how can i get my date back up without open icloud?

    It suddenly gone blank with on omen and will not turn on, i tried to hold sleep/wake and home button both for many times,but it never work. But the siri is working... I went to Apple store and they checked my phone, as what they said it all good, so they recommended me to replace the display. The thing is i could not believe that they failed for the replace and told me they can do nothing....



    I just want to ask if someone know what can i do to get my display fix and get my date back.


    Please help me

  • by PhiltheiPhone,

    PhiltheiPhone PhiltheiPhone Feb 4, 2015 9:14 AM in response to CoffeeFan2
    Level 1 (0 points)
    Feb 4, 2015 9:14 AM in response to CoffeeFan2

    Thanks Coffee Fan 2 .. Worked for me too

  • by capuccinodoppio,

    capuccinodoppio capuccinodoppio Feb 18, 2015 2:39 PM in response to CoffeeFan2
    Level 1 (0 points)
    Feb 18, 2015 2:39 PM in response to CoffeeFan2

    Thank you!

  • by jackattack215,

    jackattack215 jackattack215 Feb 22, 2015 11:58 AM in response to CoffeeFan2
    Level 1 (0 points)
    Feb 22, 2015 11:58 AM in response to CoffeeFan2

    This is what works! Thank effing god!

  • by 8erenice,

    8erenice 8erenice Mar 7, 2015 5:24 AM in response to Naj16
    Level 1 (0 points)
    Mar 7, 2015 5:24 AM in response to Naj16

    hello,

     

    Purchased my iphone six plus did the restore screen went black. Tried charging on wall outlet nothing no charging sign no vibrate nothing at all tried on my laptop, laptop was unable to recognize it. Tried on a desktop also nothing. Left it overnight to see if anything would change by morning and still nothing is happening. Will have to take it back, I tried all the troubleshooting but nothing works. It was fully charged when restoring was being done so I know its no the charge.

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