Iphone 5 swollen battery

Make an appointment with an Apple Genius, and discuss your options.

The Apple store here replaced my iPhone 5 battery yesterday at no cost in spite of it not being part of the free battery program. From the time I noticed my phone bulging on the left side and the screen rainbowing at any more than a light touch to getting it fixed was less than 3 hrs.

That's great! You did even better than I did. Too bad there isn't a consistency though. They offered to replace my 5 today with one at 340$ minus the cost of the screen replacement they were going to give me for free. I had to go back today because when I got home from having my battery replaced I noticed a halo around the perimeter of the screen, most noticeable when the screen was displaying white. Also several black dots on the LCD. Went back today and they offered the new phone for the reduced price. Overall I'm still happy, being a year away from an upgrade while owning a brand new phone is nice.

Here are what they called dead pixels. Most look like dust to me but I don't know how dust could have happened. Pressure from the expanding battery must have damaged the screen from behind.

I got my new phone I tried to restore my backup, its been saying "iTunes cannot restore because the backup may be corrupt or not compatible."

Check the iOS version of the new phone. If it's older than the iOS on the old phone it can't restore from the backup. Update the phone then try to restore from the backup.

I got it replaced just not for free. Was hoping that with cam messed up and screen screwy due to fault other than my own they'd do it. It wound up costing me $160 for a new unlocked phone to replace my 2 year old, out of warranty, non apple care-ed device. So I left happy given the fact that they took the price of the screen (which would have been replaced for free) off the price of the new phone. If it had been +$200 I might have been left feeing cranky but I thought that was a fair price considering.

I got my phone about 2 years ago and I noticed my screen started lifting in one corner. Then, eventually the whole screen lifted from the phone. When I went to the Apple store at Yorkdale mall I received horrible service. They didn't want to help and told me I probably dropped the phone or someone else dropped the phone when I wasnt looking, which was not true. I tried a different Apple store and they were great. They looked at my phone and said that the battery was swollen and even though I was out of warranty and not eligible for the battery replacement program, it should still be covered. They even replaced my screen because they noticed that the pressure from the battery was causing damage. So, I got my battery replaced and my screen replaced for free. they repaired it in-store within an hour and a half.

Had the same problem as everyone here, got my iPhone 5 checked and replaced within 30 mins. I was not expecting to receive a new phone, not that I'm complaining... I am so happy and grateful esp. to Lucas and Mitchell (Americana at Brand store) for all your help. THANK YOU!!!!

Same here, iPhone 5 bought 1 Oct 2012, not eligible for the battery recall. Screen started lifting off the phone in the top left hand corner where the volume buttons are. Took it to the Genius Bar today, at first the Genius said it wasn't the battery as the logic board, not the battery, was under my raised screen. He said I needed a new screen for $129 dollars but I persisted, he checked out back and eventually came back and said yes, swollen battery, free replacement of whole phone. Very pleased to have a safe phone again, top service to get a new replacement almost 2yrs after the warranty expired.