getacloo
Level 1 (0 points)

Q: We couldn't upgrade your account to iCloud Drive

When I try to upgrade my account to iCloud Drive to use Keynote on icloud.com, I get an error message stating "We couldn't upgrade your account to iCloud Drive for some reason. Please try again."

 

All my attempts to try again have all failed as well. Any ideas?

Posted on Oct 16, 2014 12:01 PM

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getacloo

Q: We couldn't upgrade your account to iCloud Drive

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  • by bobby_d,

    bobby_d bobby_d Oct 21, 2014 2:19 PM in response to getacloo
    Level 3 (770 points)
    Oct 21, 2014 2:19 PM in response to getacloo

    Greetings getacloo,

     

    Not being able to access services can certainly be frustrating. For any iWork issues related to iCloud Drive, please feel free to contact Apple technical support.

     

    You can create a technical-support case via our website and arrange for a representative to call you:

    https://getsupport.apple.com

     

    If you prefer to contact Apple technical support directly by phone, you can find the appropriate number here:

    http://support.apple.com/kb/HE57

     

     

     

    Thank you for contributing to Apple Support Communities.

     

    Cheers,

    BobbyD