Cannot sync iphone with new itunes, what to do?
I have an iphone 4 synced with an itunes I no longer use. In my new itunes I can't put music on the iphone, what to do?
MacBook Pro (17-inch 2.4 GHz), OS X Mavericks (10.9.2)
I have an iphone 4 synced with an itunes I no longer use. In my new itunes I can't put music on the iphone, what to do?
MacBook Pro (17-inch 2.4 GHz), OS X Mavericks (10.9.2)
Hello there, Jake.
The following Knowledge Base article offers up some great information in regards to using an older iPhone without a service plan as an iPod:
Using an iPhone without a wireless service plan
Follow these steps to use your iPhone without a wireless service plan:
- Insert the SIM card from your new, activated iPhone or one that was previously used to activate the original iPhone.
- Connect the iPhone to iTunes on a computer connected to the Internet.
Once iTunes activates the device, you're free to use the iPhone as if it were an iPod touch.
Additional Information
Note: It may be necessary to repeat this process after updating or restoring the device.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Hi Pedro,
thanks for your help.
I tried the steps you provided but the music still won't load into my iphone.
Just to make sure, I no longer use the phone actively except for social media via wi-fi at home.
Meanwhile I have a new itunes installed on my computer. The iphone is synced with the previous itunes.
Thus far I've had no succes, with the sim card i currently use in another phone or with the old sim card I used with the phone.
My first gen ipod touch can indeed be used as you said, but somehow I can't find a way to fix the iphone..
Can it be done?
Jake
Hello again, Jake.
Thanks for the update on your issue. Due to the nature of your issue you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action to get a more hands-on response.
Cheers,
Pedro
Thanks Pedro,
I'm going to check it out.
Thanks again for helping out!
Have a nice day,
Jakoe
Cannot sync iphone with new itunes, what to do?